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[Solved] Have network access, but cannot access the internet
I'm running windows 7, and I can connect to my network with my desktop but I can't access the internet or play online games.
My computer was recently infected by a fake antivirus trojan that hijacked norton antivirus (whenever I click on the comprehensive scan button I am redirected to the backup settings window). I uploaded a trial version of AVG and Spybot S&D to my infected desktop (from my laptop) and ran several system scans. The scans turned up several threats and removed them. I don't think my desktop is still infected since all recent scans have come up negative. However I still can't access the internet.
Whenever I try to access any webpage (on any browser) I get an error stating that "this webpage is unavailable."
Every online game client is unable to connect to the appropriate server.
Windows update still works, and I'm able to update antivirus definitions with AVG.
I uninstalled and reinstalled my onboard network controllers' drivers.
I've reset the winsock settings.
I've tried to run system restore, but it always fails no matter what restore point I choose.
All of the other solutions I've found online involve running an app that I have to pay for.
Is there anything I can do (aside from reformatting) that doesn't involve me spending money?
RIP Jairala, Heinlein, and Gonzalez 31 Jul 07 Never Forgotten