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Chargeback for purchase of fake anti-malware software
So my dad was fooled into purchasing a rogue anti-malware program (AV Security Suite Platinum, for the curious). He's now out $70. Obviously he should tell his bank what happened, watch out for unauthorized purchases, and get a new credit card number.
Does he have any hope of getting his $70 back? It is highly unlikely he'll be able to get in touch with anyone behind the scam, much less get them to consent to the refund. So what is the process like when you ask a bank for a chargeback? He's with Bank of America, if that helps.