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New Trenches for August 18, 2011

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    MysstMysst King Monkey of Hedonism IslandRegistered User regular
    I don't even know why they bothered with a texas history textbook, all you have to do is drive down the road and find a bronze plaque where someone 'important' took a shit

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    TomantaTomanta Registered User regular
    I found one of those signs once. I dug a hole but didn't find any feces. I didn't want the next person to share my sadness, so I took a dump there and buried it.

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    JavenJaven Registered User regular
    I don't think they're particularly embellished, it's more that the ones that are put on the front page are chosen because they're the more outlandish ones.

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    StaleStale Registered User regular
    todays story is pretty much SoP for gametesting.

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    StaleStale Registered User regular
    However it does raise an interesting point about QA in general, even software QA.

    While yes, an easy work-around could be put in place to avoid the immediate issue, such as disabling user-input at that point, the problem is that the defect is still there. They just happen to have found one permutation of it.

    The fault in the code still exists. So that means it can still happen elsewhere, and they just haven't found it yet. This is why QA is so much more than "does it work?".

    Well yes, it works under these parameters, I can verify that yes it does what was designed.

    However under ALL THESE parameters, I can't verify. As my team can only test so much, and when a fix goes in, guess what? You start over. QA's job is never, ever done. What may take a developer 15 minutes to fix, can take QA 3 weeks to verify.

    When they decide to ship has no bearing on whether QA is done. Because we'll never be done. Ever.

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    HunterHunter Chemist with a heart of Au Registered User regular
    That story is pretty much SOP for many industries. Game companies just have a cycle of development to launch that comes and goes with launching of titles. After launch, fire all the extra people to get back to a lean running crew until you need that much game testing again for a different product nearing launch. Hire back up. Lather rinse repeat.

    Many companies build up employees near crunch times or during busy seasons. The minerals industry gets lots of orders for the spring and summer (construction season) so they need a lot of operators and people in the processing or bagging end, and then at the end of fall through winter people are laid off by the droves.

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    Skelly BSkelly B Registered User regular
    Saving during an autosave is just gluttonous. There are kids in China using password saves. You don't deserve a console.

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    TaramoorTaramoor Storyteller Registered User regular
    I heard a story very similar to this when I worked as a tester at Microsoft. The guy in that story got fired primarily for bricking two devkits, not so much finding the issue (which I understand got patched out later).

    It's one of those things that becomes legend over time.

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    StaleStale Registered User regular
    I still have a devkit 360 in my closet


    I was going to off-load it on craigslist but then I realized that hey.... those serials are probably traceable you dumbass.

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    BroloBrolo Broseidon Lord of the BroceanRegistered User regular
    edited August 2011
    Stale wrote:
    I still have a devkit 360 in my closet


    I was going to off-load it on craigslist but then I realized that hey.... those serials are probably traceable you dumbass.

    sell it to north korea for nuclear missile guidance system money

    Brolo on
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    kingworkskingworks Registered User regular
    edited August 2011
    My wondering mind is entertaining thoughts of shady suits for AAA software companies ordering hits on hapless testers who have discovered these flaws and must be silenced AT ALL COST.

    kingworks on
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    ToxTox I kill threads he/himRegistered User regular
    I guess the thing I don't understand, and maybe I'm just missing something, is why not contract these extra testers? I mean, that way you're not actually firing them, you're hiring them to test/QA a certain project, and when that project is done, well, their contract is over. People who do a particularly good job (like this guy, imo) get prioritized for future projects, since he obviously found a pretty major bug and, had he found it early enough, he could have actually been a huge benefit to have.

    ...or is that sort of how it works already?

    Twitter! | Dilige, et quod vis fac
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    BroloBrolo Broseidon Lord of the BroceanRegistered User regular
    kingworks wrote:
    My wondering mind is entertaining thoughts of shady suits for AAA software companies ordering hits on hapless testers who have discovered these flaws and must be silenced AT ALL COST.

    imagine anyone who quits a job at blizzard and knew about diablo3 or starcraft2 prior to their announcements

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    BroloBrolo Broseidon Lord of the BroceanRegistered User regular
    Tox wrote:
    I guess the thing I don't understand, and maybe I'm just missing something, is why not contract these extra testers? I mean, that way you're not actually firing them, you're hiring them to test/QA a certain project, and when that project is done, well, their contract is over. People who do a particularly good job (like this guy, imo) get prioritized for future projects, since he obviously found a pretty major bug and, had he found it early enough, he could have actually been a huge benefit to have.

    ...or is that sort of how it works already?

    a contract ending doesn't have the same kind of soul-crushing impact that being fired does, and really that's what head office is looking for

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    Houk the NamebringerHouk the Namebringer Nipples The EchidnaRegistered User regular
    Tox wrote:
    I guess the thing I don't understand, and maybe I'm just missing something, is why not contract these extra testers? I mean, that way you're not actually firing them, you're hiring them to test/QA a certain project, and when that project is done, well, their contract is over. People who do a particularly good job (like this guy, imo) get prioritized for future projects, since he obviously found a pretty major bug and, had he found it early enough, he could have actually been a huge benefit to have.

    ...or is that sort of how it works already?

    I would guess that's how a lot of QA positions work, and them being "fired" just means they weren't kept on/moved to another project

    I know at our office we don't have nearly enough work to keep a full-time test staff, so all of our testers are project-based and we make that crystal clear when we do the hiring.

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    kingworkskingworks Registered User regular
    All the best launches require the sweat and tears of the oppressed.

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    TaramoorTaramoor Storyteller Registered User regular
    kingworks wrote:
    All the best launches require the sweat and tears of the oppressed.

    That does it, I'm going to start submitting stories from working on Perfect Dark Zero.

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    StaleStale Registered User regular
    Tox wrote:
    I guess the thing I don't understand, and maybe I'm just missing something, is why not contract these extra testers? I mean, that way you're not actually firing them, you're hiring them to test/QA a certain project, and when that project is done, well, their contract is over. People who do a particularly good job (like this guy, imo) get prioritized for future projects, since he obviously found a pretty major bug and, had he found it early enough, he could have actually been a huge benefit to have.

    ...or is that sort of how it works already?

    That's exactly how it works.

    Him saying he was "fired" is just the standard amount of bitterness and jaded view from anyone who has been laid off after giving 110% and getting dumped.

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    HunterHunter Chemist with a heart of Au Registered User regular
    edited August 2011
    Also, not to burst anyone's bubble and you are all truly special snowflakes, but companies always say "we're going to keep the best and if you work hard well then, be prepared to buy a new truck to haul your hard earned cash money out of here".

    It's a lie. Not all the time. Only like 98% of the time. You could cure cancer with net code or I could solve world hunger with calcium carbonate, and that would be great...but uh, we need to trim expenses and you're skill set is no longer needed.

    Hunter on
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    StaleStale Registered User regular
    its always a lie


    because there will always be someone smarter, willing to work for less.

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    HunterHunter Chemist with a heart of Au Registered User regular
    edited August 2011
    The worst is when you see or hear about the people they did keep as you're packing up your shit and heading out the door. Usually the dumbest fucks possible or the ones who kissed more ass than did actual work.

    The whole time with some asshole mid-manager or goon security fuck watching you like a goddamn felon just in case you try to take that company stapler or accidentally put 2 dollars worth of top notch pens in your little box of resentment.

    Hunter on
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    StaleStale Registered User regular
    My boss at EA was pretty cool when the office closed.

    Just handing shit out, "you want some games? take em. take em all." or "You want some soda? take home this pallet of coke zero."

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    The GeekThe Geek Oh-Two Crew, Omeganaut Registered User, ClubPA regular
    Stale wrote:
    My boss at EA was pretty cool when the office closed.

    Just handing shit out, "you want some games? take em. take em all." or "You want some soda? take home this pallet of coke zero."

    I thought you said he was pretty cool, but he was trying to pawn off diet soda on you? It's either one of the other, man.

    BLM - ACAB
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    StaleStale Registered User regular
    Man, I'm diabetic.

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    HunterHunter Chemist with a heart of Au Registered User regular
    Stale wrote:
    Man, I'm diabetic.

    You're a book by L. Ron Hubbard?

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    ASimPersonASimPerson Cold... and hard.Registered User regular
    Stale wrote:
    When they decide to ship has no bearing on whether QA is done. Because we'll never be done. Ever.

    Ding ding ding!

    This was kind of what I was getting at.

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    StaleStale Registered User regular
    51gO1bN43lL._BO2,204,203,200_PIsitb-sticker-arrow-click,TopRight,35,-76_AA300_SH20_OU01_.jpg

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    The GeekThe Geek Oh-Two Crew, Omeganaut Registered User, ClubPA regular
    Hunter wrote:
    Stale wrote:
    Man, I'm diabetic.

    You're a book by L. Ron Hubbard?

    You force people to urinate more?

    BLM - ACAB
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    KarlKarl Registered User regular
    edited August 2011
    Antimatter wrote:
    Ten wrote:
    Anonymous wrote:
    Suppose you found a bug in a game that rendered a console unplayable? Suppose it was something akin to the original Myth II Uninstall problem where it basically formatted your hard drive, only worse?

    There was a game that was released in the last 10 years that had a peculiar issue toward the end where you could crash the title just before one of the end bosses by doing a manual save just as it was autosaving.

    If you did, it caused the console kernel to overwrite itself, rendering the entire unit non-functional.

    After causing this to happen once, I was asked to replicate the issue in front of people who made a lot more money than I did. After sixteen hours of play, I, again, saved while the game was autosaving, and watched with everyone else in the room as the screen turned black and the console shut down. Attempting to boot it up didn’t even result in an error screen, it would just power on and then shut back down.

    (To me) “You can do this every time?”
    “If I want to, yeah.”
    (To a marketing guy) “How long until we’re supposed to ship?”
    “We’re supposed to go gold in a week.”
    (To a developer) “How long would this take to fix?”
    “We’ll have to rewrite the entire file structure. Weeks, at least. Probably months.”

    The game shipped.

    I got fired.

    jesus

    I've worked in games testing and this happens all the time.

    EDIT: And they get away with it by making you sign a NDA.

    Karl on
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    Romanian My EscutcheonRomanian My Escutcheon Two of Forks Registered User regular
    Somebody please tell me QA is not the only way to get your foot in the door, these stories are really not doing my post-grad hopes any good.

    [IMG][/img]
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    TaramoorTaramoor Storyteller Registered User regular
    Somebody please tell me QA is not the only way to get your foot in the door, these stories are really not doing my post-grad hopes any good.

    QA is not a way to get your foot in the door.

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    SyphyreSyphyre A Dangerous Pastime Registered User regular
    I'm starting to feel really sorry for these people. I imagine most of these testers are between the ages of 18 to 30?

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    StaleStale Registered User regular
    Gametesting is probably the best way to get your foot in the door if you have zero professional experience and don't mind sacrificing a few years bouncing from contract to contract.

    Then you might, if you're lucky and really really good, move on to a permanent QA position.

    After a while there as a Test Lead, you can navigate to the lowest rung of Producer or Development.


    QA is not, never has been, and never will be a fast track to a damn thing other then more QA.

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    KarlKarl Registered User regular
    edited August 2011
    Video games QA can vary between being fucking awesome and absolutely horrible. Examples:

    Absolutely horrible:
    I had to play one of those Japanese text adventure games (no not porn get your mind out of the gutter). It was completely in Japanese. Which i don't speak. I had to get all the endings (there were 6 or 7 if i remember). What they were, fuck if i know but to this day if i have the phrase "ONI-CHAN" burned into my mind.

    Fucking awesome:
    Halo 3 multi-player had to be fully tested (as in games/round had to be played to completion) before it went gold. I spent a month playing Halo 3 multi-player and it ruled.

    Edit: the only downside of the above is that I could see all the discussions about Halo 3 on the PA forums and i knew all the answers. I wanted to tell you bro's but the man wouldn't let me. I say the man, but the NDA i signed was so good, they could have sued me to death.

    Karl on
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    HenroidHenroid Mexican kicked from Immigration Thread Centrism is Racism :3Registered User regular
    Taramoor wrote:
    Somebody please tell me QA is not the only way to get your foot in the door, these stories are really not doing my post-grad hopes any good.

    QA is not a way to get your foot in the door.

    What Taramoor said.

    Realistically, your best "foot in the door" is to just build up a regular resume and a portfolio of work related to what you want to do.

    Or know someone in the place. That's that!

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    LTMLTM Bikes and BeardsRegistered User regular
    Or toil away on your own indie projects until you are good enough to get acquired for enough money to never have to work again.

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    FramlingFramling FaceHead Geebs has bad ideas.Registered User regular
    Stale wrote:
    Gametesting is probably the best way to get your foot in the door if you have zero professional experience and don't mind sacrificing a few years bouncing from contract to contract.

    Then you might, if you're lucky and really really good, move on to a permanent QA position.

    After a while there as a Test Lead, you can navigate to the lowest rung of Producer or Development.


    QA is not, never has been, and never will be a fast track to a damn thing other then more QA.

    This is not necessarily the case outside of game QA. I've seen a number of people move between dev, test, and pm here. Of course, we take testing more seriously than a lot of other places.

    But by and large, game testing will get you more game testing.

    you're = you are
    your = belonging to you

    their = belonging to them
    there = not here
    they're = they are
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    Munkus BeaverMunkus Beaver You don't have to attend every argument you are invited to. Philosophy: Stoicism. Politics: Democratic SocialistRegistered User, ClubPA regular
    Javen wrote:
    After seeing hearing enough stories like this over the years, this is why I don't really give a shit when game companies cry over second hand sales. When they can decide it's better to ship a game instead of fixing a console breaking bug because it suits their bottom line, or forcing overtime immediately followed by mass layoffs as soon as the title ships, they don't really have much wiggle room to expect goodwill.

    So the product is good enough to buy, just not good enough to pay them money for it.

    Having more funds allows companies to avoid resorting to shortcuts like that. Bioware and Blizzard can afford to put a lot of time into QA and "Ship when it's ready" because they consistently sell. Not every company will use their profits to reinvest in quality products, but at least they have the option.

    Humor can be dissected as a frog can, but dies in the process.
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    JavenJaven Registered User regular
    Somehow I doubt it's an issue of funds, since it's the larger publishers that are the most infamous for doing it in the first place.

    If they basically have carte blanche to do whatever they want to cut costs within the confines of the law, then I'm not going to hesitate when I find a way to save money myself.

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    Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited August 2011
    I can't even believe that buying new is an issue to games. It is the only industry that his happens.

    Blake T on
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