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Having problems with a washer, it's about 11-13 years old.
It's always worked fine since we've had it, but today it put black oil-looking marks on a load of white towels. This wasn't discovered until it was too late, and the next load just stopped halfway through. It won't spin anymore, it's full of water, and the water is murky and dark grey. It will agitate, but it makes an awful grinding noise.
Fixable myself? Expensive? I hope for someone knowledgable about this sort of thing this is rather easy to diagnose.
That doesn't sound good, and what with washers being not too expensive and much better than those of 10 years ago, you may want to consider a new one barring financial distress.
I just had a Whirlpool dryer go out on me a few months ago and it was going to be something like $200 just to have a guy come out and diagnose the problem. So yeah, just get a new washer.
So for sure it isn't just a belt or something? If it's a couple hundred bucks we are just going to swing for a new one. If it's $100, I'd rather just get it fixed.
If going the new route, we'd want to replace the dryer too, so about $1000 total.
I wouldn't go that much, you just need a washer and dryer, you're not a laundromat. If there's anything I learned from my parents it's go for the deals because chances are you just need the basic washing stuff anyways that $200 can buy.
I wouldn't go that much, you just need a washer and dryer, you're not a laundromat. If there's anything I learned from my parents it's go for the deals because chances are you just need the basic washing stuff anyways that $200 can buy.
If we're going to be buying new appliances, we're going to buy something nicer. If I want just a basic, bare bones washer, I can always try Kijiji. Heck, even your most basic washer here is $300. I'm going by online prices at Futureshop/Sears/etc. Is there a better place I should look at in Canada?
I've never heard of a bad belt getting oil or whatever into the water.
@Bowen - Maybe this a regional thing, but by me at least, the prices on such appliances have skyrocketed over the last couple of years. The dryer I mentioned earlier, I was expecting to replace for around $300 and it ended up costing just over $500 - that was to get a bottom of the line, but still name brand dryer. The matching washer would've been something like $100-$150 cheaper than the dryer.
Hmm, I forgot to mention, but I am pretty sure I can get 10% at The Bay if I add the appliances to our gift registry before buying them. Something to consider, I suppose.
You're right, I did get mine during the 4th of july sales. But you can absolutely get bare bones. I mean honestly, I'm being frank here, you don't use that stuff.
I have a ton of features and options on and I still pick white, colors, and delicate. Maybe jeans if I'm feeling adventurous. Which I probably could've saved more money and not have missed it in the slightest. I guess if you want those nifty side loading ones or whatever that are the size of a room more power to ya. But as it stands now after washing clothes for 2 months, I use what was offered on the basic models.
You're right, I did get mine during the 4th of july sales. But you can absolutely get bare bones. I mean honestly, I'm being frank here, you don't use that stuff.
I have a ton of features and options on and I still pick white, colors, and delicate. Maybe jeans if I'm feeling adventurous. Which I probably could've saved more money and not have missed it in the slightest. I guess if you want those nifty side loading ones or whatever that are the size of a room more power to ya. But as it stands now after washing clothes for 2 months, I use what was offered on the basic models.
It would benefit us to get a stacking model to save space, since our laundry room is in a side-room of a finished basement, and the builders decided to get the most out of the finished portion of the room. The furnace and water heater are in there as well, and the room can't be any bigger than 8x6.
We're not really interested in spending more for fancy features, but we're interested in spending more for reliability, efficiency, etc.
Yeah, more bells and whistles are just more things to break. Just do your homework and read up on some consumer reports or something and get something with high reliability. A few people I work with have said they have and hate the front loading washers, for what its worth.
All the stacking models I've seen have significantly smaller load capacities, in case that matters.
Yeah, more bells and whistles are just more things to break. Just do your homework and read up on some consumer reports or something and get something with high reliability. A few people I work with have said they have and hate the front loading washers, for what its worth.
I've heard the same, and I've also heard there are mold problems with them.
Edit: And then there are the high efficiency models where you have to buy special soap, at a premium.
I haven't had a problem with HE. The soap is approximately the same price per load, maybe slightly higher, but you save on your energy costs by more than half. The non HE washers had a cost of $80 a year or so, the HE washers was something like $20. That's a lot of washing to not come out ahead there.
Stay clear of stacking ones, they suck. Front loaders are a pain in the butt to deal with too, I've noticed just from doing laundry at the laundromat.
Biggest gripe about the HE washers I've seen is most people just chuck and cram everything in them but the lack of the agitator fucks up with an unbalanced load. So just be cautious of that.
If you want to save money/resources over the long term, consider a high efficiency model. The GE we got at the beginning of the year costs around $17 annually to run eight loads per week, according to the EnergyGuide label that I never bothered to remove from it.
They take a little getting used to, in that you can't be a blithering idiot goose and overload the damned thing and expect stellar results.
Also, you'll need HE detergent. I don't see much of a price difference here, but YMMV.
I called a repair place and spoke to one of the guys there. He says it's not normal for a machine this "new" to leak oil from the tranny into the machine. He says it's more likely moldy liquid softener leaking out from under the agitator. Kind of a coincidence though that it's never happened before now. This machine hasn't even seen liquid softener in the past 2 and a half years (since we've owned this house).
So upon further inspection it's not agitating properly. The plastic bit is moving, but I can stop it with my hand. He says it will lead at least a new coupler, which is $25 + $150 labour. So, new machine it is!
Is there any way to get this thing to drain manually? I've tried every cycle setting and it either starts to add more water, hums without moving, or agitates with just the plastic part and grinds. It's just under half full.
The washer and dryer in my house died last winter.
From my experience, the new ones are only made to last about 5 years and 1 day, so that the warranty is past. There are only like two, or maybe its three, actual manufacturers, but they each have like 7 or 8 brand names. Essentially, it's like Ford Motor Company owning Ford, Mercury, Cougar, Lincoln, and Aston Martin. I'd have to go home to get your the complete breakdown, but you can find that info online just as easily. With each Whirlpool brand, there are completely different levels of quality. Whirlpool brand Whirlpool washers have slightly more reliability and quality than their Amana brand Whirlpool counterpart. I hate to be throwing it out there, but I don't have my stuff in front of me. I'm sure Consumer Reports has that info available if you really care.
We got an HE washer and dryer. I think soap is just a tiny bit more expensive, but I think you actually use less of the detergent per load, and as has been mentioned, the savings in electricity.
The only problem we've had so far is that the washer is kinda moldy and stinks. It's a topic that's come up here in the forums before, and seems to be a common issue. There is stuff you can pour in with your loads of laundry to remove the stink, and you have to leave the lid open a bit so it can breathe and air out. I haven't noticed the smell transferring to my clothes, but I don't know if I'm exactly someone who should be telling you that, as I can't really smell it on my clothes and I don't know what I smell like. So far no one has told me I stink, so I think I'm good...
If you get a decent price on an extended warranty, I'd go for it. If you buy a washer and dryer for $600, for example, and the warranty is another $50 or less, go for it. At least, I would.
EsseeThe pinkest of hair.Victoria, BCRegistered Userregular
This discussion about high-efficiency machines and stacking machines is interesting, because my mom has stacking (and therefore front-loading), high-efficiency machines and they're awesome. They DEFINITELY don't have that moldy smell because my mom is super-allergic to mold, and if something smelled even a little like it I'd hear about it from her right away. I guess she grabbed the Frigidaire Affinity? Not sure what availability is like here in Canada right now because she's just across the border in Washington, though. Anyway, seems like it's a very good model, and she's absolutely no trouble and been really happy about it (though she's only had it for about a year, I will say). Obviously, this is anecdoctal, and clearly most models by the info people gave do have those issues, but at least not all of them do. If you grab a high-efficiency one, do make sure you leave it open to air out for a good long while after it's done with its loads for the day, because that's got to be where you get mold-/mildew-smelling issues from (or actual mold/mildew).
I have yet to notice any kind of mold smell after 8 months of use with my (top-loading) HE after 8 months of use.
The using less detergent per cycle seems to be a YMMV thing, too. At least it is according to the brand I use - 100 oz. equals 64 "loads" for either normal or HE.
We have a front loader and love it. We have a bare bones washer, but a fancy steam dryer (and I use the steam all the time for quick wrinkle releasing).
It uses about 7 gallons of water per load, as opposed to the 40 or so for an average top loader.
It has a built in heater so it doesn't use our hot water when we need the sanitize feature for extra gross soils, etc.
And as for soap costs, yes you have to use HE detergent, but you DON'T have to use the capful that the detergent companies would love you to use. The directions for our washer recommended 2tbsp of detergent. So a thing od detergent lasts close to 8 months. We just now ran out of our second bottle, and we've had these appliances since May of 2010.
We haven't run into a mold issue, but it can be a problem if you don't take care of it. The rubber seal for the front loader has little grooves that stuff gets stuck in. So leave the door open a little bit, or run a cleaning cycle (they make cleaner for the machines that isn't too expensive, and you run it about once a month), and it's fine.
It looks like we're going to be buying a new set for sure, so it's just about finding the model(s) we like and finding a good price for them somewhere. We don't want to just buy a new washer and still have an old dryer that could go at any time.
I have a consumer reports subscription if you wanted to know what the top rated models were (a budget would help, too, as the top rated washer is $1,000 USD)
No reason to get it now if it's functioning. I know having a match is preferable but really, just toss the money in a bank account and earn some pennies off it at least. Never know when you'll need $600 sometime in a pinch and it'd suck if you didn't need to spend it.
Not that I can probably convince you otherwise but this is something I learned the hard way being frugal for the past year or two when I bought a luxury item that I already had that wasn't broken and something else broke that was a necessity.
@Pirusu That would be great, although our budget is probably close to $1000 for the pair.
@bowen I hear you. Personally, I'd rather just use the laundromat once a week for the rest of the year, especially with our wedding coming up in two weeks.
More power to you, I spent like $40 a month on laundry, it sucked. Easily pay for a washer and dryer with that. Our laundromats are super expensive though.
I use to service these kind of washers and the price that was quoted is about how much it costs to do the work. The coupler is a very simple thing to replace and if memory serves correctly you dont even need to remove the cabinet. This video shows all of the steps, Or you can lean the washer against the wall so that the tub leans away from you and reveals the pump with two hoses coming off the right.
If you plan to go this route check to see if it is indeed the coupler first, the plastic portion will be obviously broken.
So, it's not the coupler. Thanks for that video, Mulrine.
I decided to see if I can't just fix this myself and buy us some time. My fiancee brought up a good point about buying new machines. We're in a town home now, and not too far down the road we're going to want to have kids. We'll want to look at selling this place once that happens, and it'd be harder to sell a 3 bedroom starter-style home without laundry appliances. I'm not about to spend $1200-$2000 on a new washer/dryer set only to give it away a few years from now.
Here is what the coupler looks like. Looks fine to me:
You could take the appliances with you. Here's the problem, you do your laundry at a laundromat you're paying a premium to go there. Let's say you go every week and you've got 5-6 loads (1-2 in a normal washer breaks down to 4-5 there). That seems like a good average for two people, anyways, for a week.
The cost of those machines is probably what, $1.50 per load? Drying can be hit or miss, you may need to spread it out some more, but let's just assume 6 washing loads, and 6 drying loads. That's $18 a week, which is $78 a month. My laundromat is $2.00 a load to wash and $1.50 to dry, so I'm discounting it a bit because it may be better by you. $936 a year. After less than two years you've paid off your washer and dryer. So long as you move before two years, you're okay.
Plus the inconvenience of going to the laundromat. If someone spills shit on your blankets, and other such holy shit moments like that.
But it may be worth to repair it if you're considering dropping $2,000 on a new set.
Well, after putting it back together, it no longer spins the agitator as well. It wasn't fully agitating before, but at least it was trying to. Now it just hums whether it's on spin or wash.
Edit: And yeah, I'm not considering just going to the laundromat for any ungodly amount of time. Yesterday it cost me about $12 to do 2 loads, including a comforter.
Hm. I still don't think I'd call a repair guy at this point, I'd probably still buy new. You'll end up probably repairing it 3-4 times in the few years.
Posts
Just get a new washer.
"If you don't know who Kendra is, I'm officially not speaking to you."
If going the new route, we'd want to replace the dryer too, so about $1000 total.
If we're going to be buying new appliances, we're going to buy something nicer. If I want just a basic, bare bones washer, I can always try Kijiji. Heck, even your most basic washer here is $300. I'm going by online prices at Futureshop/Sears/etc. Is there a better place I should look at in Canada?
@Bowen - Maybe this a regional thing, but by me at least, the prices on such appliances have skyrocketed over the last couple of years. The dryer I mentioned earlier, I was expecting to replace for around $300 and it ended up costing just over $500 - that was to get a bottom of the line, but still name brand dryer. The matching washer would've been something like $100-$150 cheaper than the dryer.
I have a ton of features and options on and I still pick white, colors, and delicate. Maybe jeans if I'm feeling adventurous. Which I probably could've saved more money and not have missed it in the slightest. I guess if you want those nifty side loading ones or whatever that are the size of a room more power to ya. But as it stands now after washing clothes for 2 months, I use what was offered on the basic models.
It would benefit us to get a stacking model to save space, since our laundry room is in a side-room of a finished basement, and the builders decided to get the most out of the finished portion of the room. The furnace and water heater are in there as well, and the room can't be any bigger than 8x6.
We're not really interested in spending more for fancy features, but we're interested in spending more for reliability, efficiency, etc.
All the stacking models I've seen have significantly smaller load capacities, in case that matters.
I've heard the same, and I've also heard there are mold problems with them.
Edit: And then there are the high efficiency models where you have to buy special soap, at a premium.
Stay clear of stacking ones, they suck. Front loaders are a pain in the butt to deal with too, I've noticed just from doing laundry at the laundromat.
Biggest gripe about the HE washers I've seen is most people just chuck and cram everything in them but the lack of the agitator fucks up with an unbalanced load. So just be cautious of that.
They take a little getting used to, in that you can't be a blithering
idiotgoose and overload the damned thing and expect stellar results.Also, you'll need HE detergent. I don't see much of a price difference here, but YMMV.
So upon further inspection it's not agitating properly. The plastic bit is moving, but I can stop it with my hand. He says it will lead at least a new coupler, which is $25 + $150 labour. So, new machine it is!
Is there any way to get this thing to drain manually? I've tried every cycle setting and it either starts to add more water, hums without moving, or agitates with just the plastic part and grinds. It's just under half full.
I did not, but it would be a pain to get to given how it's situated down there. Would that just drain water all over the floor? Not ideal.
I guess I can siphon it out with a hose or something. Guh.
From my experience, the new ones are only made to last about 5 years and 1 day, so that the warranty is past. There are only like two, or maybe its three, actual manufacturers, but they each have like 7 or 8 brand names. Essentially, it's like Ford Motor Company owning Ford, Mercury, Cougar, Lincoln, and Aston Martin. I'd have to go home to get your the complete breakdown, but you can find that info online just as easily. With each Whirlpool brand, there are completely different levels of quality. Whirlpool brand Whirlpool washers have slightly more reliability and quality than their Amana brand Whirlpool counterpart. I hate to be throwing it out there, but I don't have my stuff in front of me. I'm sure Consumer Reports has that info available if you really care.
We got an HE washer and dryer. I think soap is just a tiny bit more expensive, but I think you actually use less of the detergent per load, and as has been mentioned, the savings in electricity.
The only problem we've had so far is that the washer is kinda moldy and stinks. It's a topic that's come up here in the forums before, and seems to be a common issue. There is stuff you can pour in with your loads of laundry to remove the stink, and you have to leave the lid open a bit so it can breathe and air out. I haven't noticed the smell transferring to my clothes, but I don't know if I'm exactly someone who should be telling you that, as I can't really smell it on my clothes and I don't know what I smell like. So far no one has told me I stink, so I think I'm good...
If you get a decent price on an extended warranty, I'd go for it. If you buy a washer and dryer for $600, for example, and the warranty is another $50 or less, go for it. At least, I would.
Is the mold smell problem in relation to HE machines or front-loading machines?
I think more Front than Top, but both are affected.
The using less detergent per cycle seems to be a YMMV thing, too. At least it is according to the brand I use - 100 oz. equals 64 "loads" for either normal or HE.
It uses about 7 gallons of water per load, as opposed to the 40 or so for an average top loader.
It has a built in heater so it doesn't use our hot water when we need the sanitize feature for extra gross soils, etc.
And as for soap costs, yes you have to use HE detergent, but you DON'T have to use the capful that the detergent companies would love you to use. The directions for our washer recommended 2tbsp of detergent. So a thing od detergent lasts close to 8 months. We just now ran out of our second bottle, and we've had these appliances since May of 2010.
We haven't run into a mold issue, but it can be a problem if you don't take care of it. The rubber seal for the front loader has little grooves that stuff gets stuck in. So leave the door open a little bit, or run a cleaning cycle (they make cleaner for the machines that isn't too expensive, and you run it about once a month), and it's fine.
Not that I can probably convince you otherwise but this is something I learned the hard way being frugal for the past year or two when I bought a luxury item that I already had that wasn't broken and something else broke that was a necessity.
@bowen I hear you. Personally, I'd rather just use the laundromat once a week for the rest of the year, especially with our wedding coming up in two weeks.
Maytag 2000 Series MHWE200X[W] (CR score 76, $650 USD) Maytag MEDE200X[W] (matching dryer, CR score 74, ~$500 USD)
LG WM2050C[W] (CR score 81, $700 USD) LG DLE2050[W] (matching dryer, CR score 78, $700 USD)
Top Loading:
Kenmoore 2800 (CR score 74, $620 USD)
Those prices are all around the $1000 USD mark, but that uses CR's price-as-tested, so prices may differ according to sales, etc.
If you plan to go this route check to see if it is indeed the coupler first, the plastic portion will be obviously broken.
http://www.amazon.com/Whirlpool-Washer-Motor-Coupling-285753A/dp/B00064NX68
.50 cents US to repair this.
I decided to see if I can't just fix this myself and buy us some time. My fiancee brought up a good point about buying new machines. We're in a town home now, and not too far down the road we're going to want to have kids. We'll want to look at selling this place once that happens, and it'd be harder to sell a 3 bedroom starter-style home without laundry appliances. I'm not about to spend $1200-$2000 on a new washer/dryer set only to give it away a few years from now.
Here is what the coupler looks like. Looks fine to me:
from the motor
on the tranny
So, any other ideas?
The cost of those machines is probably what, $1.50 per load? Drying can be hit or miss, you may need to spread it out some more, but let's just assume 6 washing loads, and 6 drying loads. That's $18 a week, which is $78 a month. My laundromat is $2.00 a load to wash and $1.50 to dry, so I'm discounting it a bit because it may be better by you. $936 a year. After less than two years you've paid off your washer and dryer. So long as you move before two years, you're okay.
Plus the inconvenience of going to the laundromat. If someone spills shit on your blankets, and other such holy shit moments like that.
But it may be worth to repair it if you're considering dropping $2,000 on a new set.
Edit: And yeah, I'm not considering just going to the laundromat for any ungodly amount of time. Yesterday it cost me about $12 to do 2 loads, including a comforter.
Hm. I still don't think I'd call a repair guy at this point, I'd probably still buy new. You'll end up probably repairing it 3-4 times in the few years.