I didn’t receive my PAX Badges in the Mail!! What do I do?
If you live outside of the US, or you purchased your pass after the cut off date for badges to be mailed, you will need to pick up your badge at Will Call using your paper ticket with the Bar Code on it AND a valid piece of photo ID.
If your badge really is lost in the mail, email firstname.lastname@example.org
So here it is, the big new FAQ Thread. If you guys still have suggestions for things to put in here, please PM me. If you're just somebody with a question to ask, please ask it here.
What this thread IS
This thread is a question and answer thread. If you have a question, ask it here, and it will be answered promptly. and yes, we mean any sort of question, especially if it's not covered by the FAQ. Please do NOT make a new thread to ask your question, just post it here. I promise it will be answered promptly.
What this thread is NOT is a discussion or suggestion thread. If you would like to have a discussion about any aspect of PAX, please start a new thread if one does not already exist.
Please note, that most of the information contained in this FAQ also lives on our Wiki
The Suggestions for first time PAX Attendees thread can be found here:
When: April 6-7-8 2012
Where: Boston Convention & Exhibition Center, Boston MA
The Penny Arcade Expo (PAX) is an annual gamer festival held in Washington. PAX was created by Jerry Holkins and Mike Krahulik, the authors of the Penny Arcade webcomic, because they wanted to attend a show that gave equal attention to video gamers, computer gamers, and tabletop gamers. No such show existed, so PAX was born.
Created in 2004, PAX has doubled in size each successive year and has been hailed as a weekend-long celebration of gamer culture. Defining characteristics include game-inspired concerts, panels on game industry topics, exhibitor booths, after-hours parties, tournaments, and freeplay areas.
PAX is awesome
PAX is not your personal army
unless your name is Robert Khoo
PAX is 50,000 friends you never knew you had.
In 2008 PAX had over 58,000 attendees.
In 2009, PAX had 60,750 attendees!!!
In 2010, PAX East sold out at over 52,000 in its first year.
Also in 2010, PAX Prime sold out at 67,600
PAX East 2011 Sold out with 69,500 attendees.
Links: Penny Arcade, PAX Website, PAX Topic at Wikipedia
What this forum is: This forum is for the discussion of PAX, finding people to carpool or caravan with, finding people to split the cost of a hotel room, and general questions and information about PAX as well as community events and gatherings.
What this thread is: This thread is a place for people to ask questions, and for the PAX experienced to provide answers (and some general PAX wisdom).
Frequently Asked Questions
for the Official PAX East Page FAQ
Here's a community-based FAQ for those of you who don't want to comb through this thread to see if your question has been answered already.
Why is PAX East 2012 on Easter Weekend?? This conflicts with my faith, work & anime boston!! Can it be changed?
Unfortunately not. The reality is, no matter which date is picked, it will conflict with some peoples schedules and obligations. Below is the official word from @Robert Khoo
on what goes into choosing dates for PAX.
There are a number of factors playing into the decision to choose Easter Weekend, including:
1. Actually having dates where the entirety of the convention center is open, and that's not just for show days. It takes us five full days to setup and two full days to strike.
2. Not overlapping the Boston Marathon
3. Not being close to any large event/conferences within boston that would hurt our ability to negotiate for lower hotel room rates for attendees.
4. Not overlapping with GDC (since many developers and publishers go to both)
5. Not overlapping with Anime Boston
6. Not overlapping with SXSW
7. As far away from PAX Prime the previous year (so not too early) so we can plan the show.
8. As far away from PAX Prime, E3 and SDCC the next year (so not too late).
So, that said, when looking at that list, I came to the realization a long time ago fulfilling all of those is an impossibility. One of two of those gives every year. (same with prime, only with different criteria/shows) For instance, this year we needed to overlap with SXSW, and tons of speakers and guests couldn't make it because they were booked for that. It's just a reality of the show.
That list is pretty much in order of importance. Tough decisions need to get made because of it, and to get #s 1-3 in alignment, #s 4, 5 or 6 had be compromised. It's unfortunate, but it had to happen.
Can PAX East be in New York, Chicago, or [Insert your little town here]
For any show this big (or even much, much smaller), the dates are contracted at least 12 months before the show and sometimes as many as 8 years out (as evidenced by the show that pushed this last Prime to the weekend before Labor Day). The dates are made public as late as reasonable in the off chance that something goes wrong in such a way that they need to change. They probably have the dates set for PAX East 2013 already (maybe even 2014), but we won't be allowed to know the 2013 dates until at least February 2012 (probably more like April).
PAX will always be held on the best weekend for PAX. Sometimes that will be a bad weekend for you; I'm sorry.
Nope! Penny Arcade has contracted the Boston Convention and Exhibition Center until 2023! So while we understand it would be awesome if PAX came to you, you're just going to have to come to PAX instead.
When will x be announced?
Soon. Don't expect any definite announcements any sooner than 4-6 weeks before PAX. Don't expect a final schedule and show map until about two weeks before PAX. If you're curious if your favourite game developer, journalist, internet personality is going to be there, shoot them an e-mail and ask, because if it hasn't been announced, we don't know either.
How do I register for PAX?
Right here!! http://east.paxsite.com
3 Day passes: $65
1 Day pass: $35
Can I get a refund?
Do the PAX passes have my name on them?
It's after March 1st, if I order my ticket online, where do I pick it up?
I’m from outside of the US and I did not choose the FedEx shipping option, where do I pick up my pass?
Will call will be located at the registration desk, which will be located near the front entrance of the BCEC. (Based on PAX East 2011)
Can I volunteer to help out at PAX this year?
If they open up enrolment, an announcement will be made with a link to the application on the main PA site.
What are the hours of PAX?
Friday, April 6th 2012 - 10am to 2am
Saturday, April 7th 2012 - 10am to 2am
Sunday, April 8th 2012 - 10am to 7pm
EXHIBIT HALL HOURS
Friday, April 6th 2012 - 10am to 6pm
Saturday, April 7th 2012 - 10am to 6pm
Sunday, April 8th 2012 - 10am to 6pm
What does BYOC stand for?
Bring Your Own Computer, You can find more information here
Hint! Follow @East_BYOC
for updates on the BYOC room AND for updates when passes go on sale! These sell out quick!
What is the EXPO floor like?
The exhibition hall is full of awesome. There are upcoming games, and hardware showcased as well as things for sale from games, to guides, to t-shirts, to dice. Prices are comparable with standard retail pricing, or a little cheaper, even. Also, there are tons of free shirts and other swag being handed out by various companies.
I live outside the United States. How do I fill in my phone number on the registration form?
You just have to split it up the way US numbers are split (###-###-####). It's a 10 digit number if I'm not mistaken. If you've got more than 10 digits, I don't know.
The ticket says the Exhibit Hall closes at 6pm but the Event stays open until 2AM. Does this mean there will be actual things happening and things to look at until 2AM or does it just mean people are allowed to co-mingle in the building until they close the doors at 2AM?
Once you hit the later hours, the Expo Hall will be shut down. However, you'll still have the Concerts, Panels, Console/PC Freeplay, Handheld Lounge, Tabletop Lounge, etc. In previous years, there have also been movie/webisode screenings fairly late as well. Basically, it's "Make your own fun with people time!"
How do we transfer tickets? I bought a registration and BYOC pass, but recently found out I won't be going, and have a friend who wants to buy my tickets from me, but neither of us have any idea how to get the ticket to be transferred.
BYOC ticket registration is done differently than the 3-day pass, look to the BYOC thread for your answer. For the 3-day pass you just have to mail it to the guy when they are shipped out. If you would like to transfer the ticket it's a little more involved. If you have or are buying tickets that must be picked up at will call, email email@example.com
I have moved since buying my PAX passes. How do I change my address information to ensure that my passes get mailed to my current address and not my previous address?
First, you should submit a change of address through the USPS. This will ensure all mail sent to your previous address is sent to your current address. As far as changing your registration you can log back into your registration page using your confirmation number. Once you've logged in you will be able to edit your address.
I didn’t receive my PAX Badges in the Mail!! What do I do?
If you live outside of the US, or you purchased your pass after the cut off date for badges to be mailed, you will need to pick up your badge at Will Call using your paper ticket with the Bar Code on it AND a valid piece of photo ID. If your badge really is lost in the mail, email firstname.lastname@example.org
I have my badge; do I need the paper ticket with the bar-code on it?
Nope! You’re good to go.
Will there be WiFi accessible at PAX?
Yes. BCEC has an impressive free WiFi infrastructure. It could get a little slow at times, however last PAX east it was fairly consistent.
Are there iphone/android apps for pax?
From the creators of the Conventionist. PAX Assistant
was an android app for last PAX East. It had many great reviews, but as it's made by somebody in the PAX community, I'm not sure if one will be made for PAX East 2012
Are there going to be a ton of people this year?
There's going to be a ton of people.
Will just one day will be enough PAX?
No matter who you ask on this forum, we're all going to say no. If you don't want to believe us, that's fine, but when you get to PAX for that one day and realize you could have had three days of that, you're going to regret not buying a three day pass.
I'm disabled/ have a mobility impairment/ use a wheelchair, how easy will it be to get around PAX?
No problem, apply for a medical pass, and you get special accommodation getting into panels and the like. You can apply for a pass for yourself and a +1 so you can have someone help you. To register, email email@example.com
I have an amazing idea for a panel!! Who should I contact?!?
if you just have an idea email firstname.lastname@example.org
with your pitch! If you actually want to run your own panel head over to panels.paxsite.com
with your proposal. If accepted you and your participants will receive a complimentary Speaker Pass for PAX East 2012. Good luck!
Just how BIG is PAX?
Excellent question! this may be of interest to you
. (Credit goes to @”dyaballikl”)
Where is will call?
It will likely be located at the giant registration desk inside the front doors to the BCEC
How do I keep my badge from falling of when I snag it on something?
Forget that cheap ring clip. Use the strong fabric of the lanyard itself to keep your badge secure via a cow-hitch knot. See the links for an example, or come by Info Booth and we will help with the securing.
I bought a badge, but am now attending as Media or I can no longer attend. What now?
(Please note, if now attending as an Enforcer, please enquirer via enforcer channels as to the protocol.