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This is probably just a case of buyer beware, but I thought I'd see if anyone else has any ideas. I recently got an eye exam and got new glasses. It's always a challenge for me to pick out frames, because my vision is very bad without prescription lenses, so it's really tough to see what they look like, examine the range of vision, etc. as everything just feels like a messy blur.
After getting my new glasses made and delivered, I tried them on. Aside from the problems adjusting to a new prescription that I always have, I realized that these glasses are far, far less wide than my old ones. I should have realized this when I initially tried them on, but didn't. I was busy trying to make sure they were tall enough, as that's where I've generally found the most variance. I feel like I have constant tunnel vision, and it makes me feel close to being physically ill. I asked the optometrist what their frame return policy was. For some reason I'd assumed all places like this have them, since anecdotally everywhere I've bought glasses before does. I was told that they would not accept any returns or exchanges for frames, they would only remake lenses if there was a problem with that.
To be honest, I am miserable with these glasses. I can't stand them. If I have to wear them for the next year or two, I will be completely unhappy about it. If I have to, I will probably just pay out of pocket to get new glasses, from a different place that allows exchanges. However, I'd like to avoid that. I've already contacted my vision insurance plan to see if they have any sort of return provision. Is there anything else I might try, like something from my credit card company or anything that might allow me to return or exchange these?