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My tv has digital tuner, but Comcast says we need digital equipment
So yesterday my tv started showing a message on every channel that my TV isn't ready for Comcast's digital network. I called and they said that we need digital equipment. However, my TV does have a built in digital tuner. Its a Samsung LN32550, here is the product site: samsung.com/us/support/owners/product/LN32B550K1FXZA
I asked if the problem is specifically in regards to having a digital tuner, they said yes. However, they weren't sure why I wasn't getting a signal with a built in tuner.
Has anyone run into this? Is there something I have to set up on my tv? Thank you!