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Windows XP crashing.

RizziRizzi Registered User regular
edited June 2007 in Help / Advice Forum
So my windows XP has been crashing, and resetting my PC lately.
Not sure what is causing it, but it has an Error signature of;
BCCode: 1000008e BCP1: C000001D BCP2: F5E55A4E BCP3: FF79FBB08
BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

And the error report contents are;
C:\DOCUME~1\AMANDA\LOCALS~1\Temp\WERd3e8.dir00\Mini060207-02.dmp
C:\DOCUME~1\AMANDA\LOCALS~1\Temp\WERd3e8.dir00\sysdata.xml

Any clues what is causing it, and what I can do to stop it?

Rizzi on

Posts

  • devoirdevoir Registered User
    edited June 2007
    Bring up your event viewer (Control Panel -> Administrative Tools -> Event Viewer) and find the error (possibly in Application or System) which corresponds to when you had the reset. Post the appropriate information if you can.

  • ElectricTurtleElectricTurtle Registered User
    edited June 2007
    Is there any common denominator to these crashes? Any recent significant change to your system before these began to occur?

    Also, listing the files being sent by the error reporting system is not so useful as knowing what's in the files (which, should you include, should be spoilered because those dumps can be rather large).

    Spoiler:
  • RizziRizzi Registered User regular
    edited June 2007
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/06/2007
    Time: 5:51:25 PM
    User: N/A
    Computer: AMANDA-0FA42CFA
    Description:
    Error code 1000008e, parameter1 c000001d, parameter2 f5e55a4e, parameter3 f79fbb08, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 38 1000008
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 31 64 2c 20 00001d,
    0038: 66 35 65 35 35 61 34 65 f5e55a4e
    0040: 2c 20 66 37 39 66 62 62 , f79fbb
    0048: 30 38 2c 20 30 30 30 30 08, 0000
    0050: 30 30 30 30 0000



    That it?

  • ElectricTurtleElectricTurtle Registered User
    edited June 2007
    Doku-san wrote: »
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/06/2007
    Time: 5:51:25 PM
    User: N/A
    Computer: AMANDA-0FA42CFA
    Description:
    Error code 1000008e, parameter1 c000001d, parameter2 f5e55a4e, parameter3 f79fbb08, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 38 1000008
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 31 64 2c 20 00001d,
    0038: 66 35 65 35 35 61 34 65 f5e55a4e
    0040: 2c 20 66 37 39 66 62 62 , f79fbb
    0048: 30 38 2c 20 30 30 30 30 08, 0000
    0050: 30 30 30 30 0000



    That it?

    http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Windows%20Operating%20System&ProdVer=5.2&EvtID=1003&EvtSrc=SystemError&LCID=1033

    User Action :
    No user action is required.

    (lol, you're SOL, could be a memory thing though, you might try to track memory use by process or run a memory diagnostic like memtest.)

    Re-reading that, if this is happening at the same time as another error in the event log, you'll need to post the information regarding that error.

    Spoiler:
  • devoirdevoir Registered User
    edited June 2007
    What service pack are you up to?

    Edit: Nevermind. I believe this is related to your issue: http://support.microsoft.com/kb/894278

    If you have any questions about resolving it based on the suggested steps, continue posting.

  • RizziRizzi Registered User regular
    edited June 2007
    Service Pack 2.

  • devoirdevoir Registered User
    edited June 2007
    Dang, wasn't quick enough. Please see the ninja-edit above.

  • RizziRizzi Registered User regular
    edited June 2007
    devoir wrote: »
    What service pack are you up to?

    Edit: Nevermind. I believe this is related to your issue: http://support.microsoft.com/kb/894278

    If you have any questions about resolving it based on the suggested steps, continue posting.

    Does my error message really look like that? They don't look the same to me.. :/
    *confused*

  • ElectricTurtleElectricTurtle Registered User
    edited June 2007
    Doku-san wrote: »
    devoir wrote: »
    What service pack are you up to?

    Edit: Nevermind. I believe this is related to your issue: http://support.microsoft.com/kb/894278

    If you have any questions about resolving it based on the suggested steps, continue posting.

    Does my error message really look like that? They don't look the same to me.. :/
    *confused*

    I think devoir is on the right track. See if you can find those exes and rename and/or delete `em.

    Spoiler:
  • devoirdevoir Registered User
    edited June 2007
    The raw numbers are a little off, but the Event IDs and symptoms seem to match.

    The error numbers are usually off when comparing your error messages to the examples on the MS site, that's why they say your errors should be similar, not exactly the same.

    You should probably get some antispyware and antivirus running temporarily just to make sure that shit isn't clogging up your system, if you haven't done so already. http://free.grisoft.com/ has some free stuff that you can install, scan, then remove.

  • RizziRizzi Registered User regular
    edited June 2007
    I use AVG free at the moment. And I had a look for those .exes and the suspicious .sys files.
    Nothing.
    When I run AVG free I get three things on it.
    User32.dll: Change
    Shell32.dll: Change
    Ntoskrnl.exe: Change
    That got anything to do with it?

  • devoirdevoir Registered User
    edited June 2007
    Have you got all the hidden files filters turned off?

  • RizziRizzi Registered User regular
    edited June 2007
    Yup. Followed the instructions perfectly.

  • devoirdevoir Registered User
    edited June 2007
    It's possible. If it gives you the option to fix those three items, do so. Otherwise, look up the virus it lists as the cause and see what you can do about that.

  • RizziRizzi Registered User regular
    edited June 2007
    What the heck...
    It found no viruses.
    *Ninjar editorial*
    http://forum.grisoft.cz/freeforum/read.php?8,98830,98926#msg-98926

  • devoirdevoir Registered User
    edited June 2007
    I've run out of off the top ideas in that case.

    http://www.google.com.au/search?q=system+error+event+id+1003

    I used that to find the Microsoft fix, further sifting through the results may lead to a resolution.

  • RizziRizzi Registered User regular
    edited June 2007
    Ok, I crashed again. Sent an error report and it came up with this helpful screen.
    http://support.microsoft.com/?kbid=322205
    Now, it says it's a driver problem. But which driver? :/

  • devoirdevoir Registered User
    edited June 2007
    Pretty much anything I was going to suggest to a driver problem is listed on that page. I'd work through that, if you can. Start with the non-driver-specific options if you can't tell based on the information they give.

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