As was foretold, we've added advertisements to the forums! If you have questions, or if you encounter any bugs, please visit this thread: https://forums.penny-arcade.com/discussion/240191/forum-advertisement-faq-and-reports-thread/
Options
Microsoft Admits ALL Xbox360's Are Defective
victor_c26
Chicago, ILRegistered User regular
Chicago, ILRegistered User regular
*Debunked*
Microsoft Admits *ALL* Xbox360's Are Defective
Microsoft facing US$1.15bn Xbox 360 repair bill
And after seeing 360 E3 coverage, I was actually about to get a 360. Fucking damnit doesn't describe what I think.
Anybody think it'll get to the point where a recall will be required?
Hopefully this wasn't posted already somewhere, I searched and didn't find anything where Microsoft admits all 360's are defective.
*Debunked*
Microsoft Admits *ALL* Xbox360's Are Defective
If you thought that Sony was the only console manufacturer having a really bad day, guess again. After many months of public complaints and outcries, Microsoft has publically admitted that *ALL* (as in every single one ever sold) Xbox360's have a design defect that can lead to their failure. Though Robbie Bach, head of Microsoft's Xbox360 Division refused to elaborate on the issue, the general consensus is that it's one of botched thermal design management and inadequate dissipation of heat leading to component failure. All of the nearly 12 million units currently in the hands of consumers are effected. Though Microsoft has not issued a global recall, they have tripled the warranty coverage period, and are expected to have to dole out over $1 Billion to correct the situation. CRN Australia Reports...
Microsoft facing US$1.15bn Xbox 360 repair bill
Software giant admits there are 11.6 million faulty consoles, which it will have to fix.
Microsoft has admitted that every one of the 11.6 million Xbox 360 consoles sold in the past 19 months suffers from a design flaw that could cause the device to fail.
The firm will extend the warranty coverage from one to three years to compensate consumers, but does not plan to instate a recall or exchange programme.
Microsoft gaming chief Robbie Bach claimed in a conference call with financial analysts that the design issues surfaced recently.
"In the past couple of months we started to see significant increases in repair requests and call requests and significant attention from people," he said.
Microsoft did not disclose the exact nature of the problems, but said that it had made the necessary design changes and that units currently in stock will be upgraded.
The extended warranty period is limited to hardware failures indicated by three flashing red lights on the console. Users of consoles suffering from such problems are entitled to free repairs and shipping.
Microsoft estimated that the repairs will cost the company US$1.05bn to US$1.15bn, spilt evenly between the higher than expected return rates for existing consoles under the one-year warranty, and future returns under the extended warranty period.
And after seeing 360 E3 coverage, I was actually about to get a 360. Fucking damnit doesn't describe what I think.
Anybody think it'll get to the point where a recall will be required?
Hopefully this wasn't posted already somewhere, I searched and didn't find anything where Microsoft admits all 360's are defective.
*Debunked*
It's been so long since I've posted here, I've removed my signature since most of what I had here were broken links. Shows over, you can carry on to the next post.
victor_c26 on
0
This discussion has been closed.
Posts
I guess there are too many 360s out there to do a recall like Nintendo did with the Famicom.
But I really just wished they'd gotten it right the first time. I mean come on, they didn't cool the damn thing properly? It's not like the biggest software company in the world designed the thing or anything
This forum requires that you wait 30 seconds between posts. Please try again in 1 seconds.
Time to give customer service a ring.
猿も木から落ちる
I mean Microsoft.
In all honesty, Microsoft may be the losers here, but gamers win big. 3-year warranty for all 360 owners (even retroactively), and it sets a big precedent as far as hardware companies taking responsibility for bad products.
Even as a 360 owner I never thought I'd say this, but:
To be honest though, this is a letdown. The Ring of Death has kept me from any 360-related gaming for the last 2.5 months now.
Now Playing - GRAW, FFIII DS, Ninja Gaiden Black, Phoenix Wright
Did they ever say that? It's possible they knew it could be an issue, but they needed to get the system out on the market. I wouldn't be surprised if they decided to overlook it in order to get an edge on the next gen consoles.
Yeah, but you would think they would have put a new heatsink in as quickly as possible and quietly replace the older 360s that eventually broke down.
A part of wonders how much that changes their profitability plan...and what's gonna happen to the team/guy that made that particular call.
Doesn't their new Falcon console launch soon?
Currently playing: Infamous, Resident Evil 5
Need to play: Shadow Complex, Uncharted 2, Ratchet and Clank: ACIT, MW2, Alpha Protocol
I've heard that this alone will end up costing something in the order of millions.
"We're announcing a new, retroactive feature on your powerful PS3. It's a bold step forward in modern computing and the integration of the games console in to the family home. To be frank, your PS3 is now part of your house's heating system! The heat produced by the console is actually super-nice and lovely, analysts say, and frankly who wouldn't want to curl up to a burning hot black box on a chilly winter night. I know I wouldn't!"
When will it explode? Nobody knows! It's the best game ever!
Notice that they have quotes that were said around the time the warranty was introduced, but no quotes from when Microsoft "admitted" this.
This reminds me of the story about the PS3 killed that 1up guy's 360 (left both in a glass cabinet
Currently playing: Infamous, Resident Evil 5
Need to play: Shadow Complex, Uncharted 2, Ratchet and Clank: ACIT, MW2, Alpha Protocol
You... what?
This forum requires that you wait 30 seconds between posts. Please try again in 1 seconds.
They set aside 1 billion dollars to use to repair defective units.
http://news.filefront.com/25-million-xbox-360s-reported-defective/
You are correct sir.
Why have 1.15 billion when you can have.... millions?
i really want to make sure this sucker is covered.
I don't believe they have fixed it yet, just admitted to it.
Maybe. I heard they started putting heatsinks into them. Guess the only way you will find out without voiding the warranty is to wait and see.
Nobody knows this but Microsoft. If it breaks again though, the replacement shouldn't have the same problem.
Shogun Streams Vidya
http://www.afterdawn.com/news/archive/10352.cfm This is a bad week for Microsoft.
And if it's not on those sites, it's definitely not true!
That makes me think it is true.
Better check Spong