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Alienware; we refuse to sell parts to second hand alienware hardware owners
This is kinda interesting, who here hasn't bought a second hand computer/car/killer robot?
Well, some guy bought an alienware laptop second hand off ebay. The poor guy wants to buy a caddy for the laptop so he can connect a second hard drive. Turns out they're treating him as if he were a thief.
Thinking about buying Alienware (now owned by Dell)? Think again. After buying an almost-new Alienware laptop on eBay, I've spent the last week trying to get hold of a Smart Bay caddy to connect a second hard drive (about $150 for $5 of bent metal). Four different Alienware teams have refused to even give me a price on this accessory, instead accusing me of stealing the machine since I didn't buy it directly from their eBay store. They want me to persuade the eBay seller I did buy it from to add me as an authorized user of his Alienware account — they have no concept of 'ownership transfer' and instead assume that if you're not in their system, you must be a thief.
I guess that's what people get for buying from companies like alienware, or in this case just buying second hand alienware. It staggers the mind how some companies can be so closed minded as to refuse to sell to you purely because you bought something second hand.
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I've got a spare copy of Portal, if anyone wants it message me.