So I'm working late at the office and singing along to j-pop songs.
I walked around to make sure no one else was left, cause that would be awkward.
}
"Orkses never lose a battle. If we win we win, if we die we die fightin so it don't count. If we runs for it we don't die neither, cos we can come back for annuver go, see!".
0
Options
VivixenneRemember your training, and we'll get through this just fine.Registered Userregular
2 more high school suicides over this past weekend
nevilleThe Worst Gay(Seriously. The Worst!)Registered Userregular
So my friend who I knew from Blizzard told me I'd be a fool to take less than $X with my experience.
The figure he named was 25k more than I'm making.
weee! :S
Aargh I really want to start working already. It's both a blessing and a curse that I have to wait til the 27th for work to start, since that'll be when Topshop begins its prep for opening here.
Like, I would love to get to work and start saving some cash but this lead-up gives me more time to brush up on their brands and merchindise as well as customer service skills. Ahh damn the suspense!
Normally I don't care what the metals guy here does, since he normally gets things in on time and does his work. I know he takes more time that in needed to do an analysis, since I have done the same analysis in far less time. Some people just like to take their time and/or fuck off a bit at work.
But he is here 1 out of every 4 weeks for the forseeable future, and had a lot to do. He did not get it done. He left for the next 3 1/2 weeks last night.. he did not let me know before he left.
So I guess I need to do it? I have.. a lot of other stuff to do. Like a good portion of Wet Chemistry, since the other Chemist I supervise is also rather slow. I try to push the work-faster buttons, but then noises about quality control start popping up.
Coupled with the fucked up budget we have that allows no overtime, I get to have some fun these next couple of weeks.
I need to have a chat with my boss soon.
MulysaSempronius on
If that's all there is my friends, then let's keep dancing
So again, working for a global company has it's benefits and has it weaknesses. We have a service desk here that you're supposed to call with IT problems before you come directly to me and my co-worker. Now, most local people don't. Which I understand. I sit right here in the office. Shoot me an email, walk to my door, whatever.
Except now the department head is going to try to enforce service desk calls before asking the local staff directly. I have a strong feeling this is going to enrage some people.
And now I got an email about a sign they want us to put on our office.
It reads
Help me to
serve you better.
Please, first call the service desk for assistance at
<phone number>
Or you can email them at
<email address>
Thank you,
Put Your Name Here
That is the most passive aggressive shit I could possibly put on my door and will not help things.
But I don't know how to address this with him because, well, he's the head of the whole US IT support staff.
I don't know, that doesn't seem to passive aggressive to me. And if you explain the situation to enough people without seeiming like an ass it should be ok.
You know, except for that one person who can't comprehend the concept and gets super mad about it.
Yea, that seems ok to me. When people ask you about it, it shouldn't take long for them to understand that this is coming down from management and you have no say in the matter.
If they can't understand THAT, they obviously haven't been in the workplace for very long.
Maybe it was the email that it was attached to was the thing that really bugged me.
To all US IT Operations Staff,
As discussed, we will go live with the new Org Chart in October and issue a mandate that users shall contact the Service Desk first for all IT support.
Attached is a sign that <employee> has posted outside his office to encourage users to first contact the service desk. I think it is good and encourage all of you to do the same. By seeing the sign, staff will start to get used to the idea of going to the service desk prior to the mandate being issued.
The service desk will not be able to resolve 100% of their issues, so if they ask you about the sign, set their expectations at the correct level by saying “The new policy coming out soon is that you need a ticket number first before I can help you. The service desk will attempt to assist you. If they cannot I will get the ticket. If it is an emergency (dead in water, virus, etc.), get the ticket number and then come to see me and I will address the emergency.”
At some point we will also have a website URL for users to open a ticket. When that is live we will need to add that to this sign.
It's the third paragraph I find to be a wildly ridiculous expectation of your local office employees.
"Hey fuckers, I need a ticket # from the service desk before I can remove that porn virus from your work computer. Feel free to use your iPhone, and jerk it in the restroom while you wait.
All joking aside, we had a similar policy enacted here. It didn't take long for me to adjust to sending an email to the support desk instead of just sending an IM to our sys admin. It really isn't much more cumbersome from my perspective unless I need something right this second, which is pretty rare.
So, I don't know that it's a completely ridiculous expectation, as long as you don't take a super hard line stance on it. But maybe I just have a very different corporate culture?
ButtersA glass of some milksRegistered Userregular
So my brother who has been jobless since graduation has received a pretty incredible offer from a bearing manufacturer based in Connecticut. Starting next month he'll be enrolled in a 6-7 month long training process before being assigned a region as a bearing sales engineer.
It's an incredible opportunity and I'm really proud of him.
Maybe it was the email that it was attached to was the thing that really bugged me.
To all US IT Operations Staff,
As discussed, we will go live with the new Org Chart in October and issue a mandate that users shall contact the Service Desk first for all IT support.
Attached is a sign that <employee> has posted outside his office to encourage users to first contact the service desk. I think it is good and encourage all of you to do the same. By seeing the sign, staff will start to get used to the idea of going to the service desk prior to the mandate being issued.
The service desk will not be able to resolve 100% of their issues, so if they ask you about the sign, set their expectations at the correct level by saying “The new policy coming out soon is that you need a ticket number first before I can help you. The service desk will attempt to assist you. If they cannot I will get the ticket. If it is an emergency (dead in water, virus, etc.), get the ticket number and then come to see me and I will address the emergency.”
At some point we will also have a website URL for users to open a ticket. When that is live we will need to add that to this sign.
It's the third paragraph I find to be a wildly ridiculous expectation of your local office employees.
We have a nearly identical policy, and I have a sign on the outside of my office door that says "Have you called the helpdesk?".
My experience thus far is that all the staff here are fucking liars.
That's pretty much our policy, especially with this new system. It used to be that the end users could contact the analyst directly, but then someone realized that a lot of issues weren't getting tracked.
At least one location still complains about it and actively asks for the helpdesk specifically for that program.
Part of the reason we implemented it where was because people were approaching the first IT staff they could find with issues, eg "Hey [Developer], my computer says my account is locked out, fix it", or "Hey [Desktop Support] my blackberry isn't receiving email". Now they have to call the help desk, who routes the relevant info to somebody who can actually fix their problems, and might even (occasionally) care.
So I just got off the phone with the senior server admin, he's letting me know that he's demoting the old local Active Directory server. I respond that I'm 99% sure nothing's using it (DHCP was moved to the new server months ago, no print queues, file shares, DNS or WINS clients, etc) and he can go ahead. This is about half an hour ago.
So a couple of minutes ago I go over to the Comic Edits thread and all of a sudden some images aren't loading. Then I can't go to the yahoo site. So I log in a check the gateway, it's fine, and I realize: I'm checking this secondary gateway because my desktop is manually set to use it, because I have a static IP, which means I set the DNS manually as well.
To the IP address of the AD server I just confirmed to the admin about demoting.
Part of the reason we implemented it where was because people were approaching the first IT staff they could find with issues, eg "Hey [Developer], my computer says my account is locked out, fix it", or "Hey [Desktop Support] my blackberry isn't receiving email". Now they have to call the help desk, who routes the relevant info to somebody who can actually fix their problems, and might even (occasionally) care.
Yeah, we still get people calling system engineers for things and then they get upset when they're transferred to the help desk.
Supposedly, we're supposed to troubleshoot the issue and collect some information so even if we can't fix it, the next guy up can.
So my brother who has been jobless since graduation has received a pretty incredible offer from a bearing manufacturer based in Connecticut. Starting next month he'll be enrolled in a 6-7 month long training process before being assigned a region as a bearing sales engineer.
It's an incredible opportunity and I'm really proud of him.
So you're saying he needs 6-7 months to get his bearings so he can sell bearings?
So my brother who has been jobless since graduation has received a pretty incredible offer from a bearing manufacturer based in Connecticut. Starting next month he'll be enrolled in a 6-7 month long training process before being assigned a region as a bearing sales engineer.
It's an incredible opportunity and I'm really proud of him.
So you're saying he needs 6-7 months to get his bearings?
Print drivers especially. By this point we should be able to have a universal driver that handles not only the print job content and formatting, but also universally represents the function of the printer (eg input options, print processing options, output options, and finishing options). Instead the closest we get is HP Universal PCL drivers, which are Universal in the fact they are always garbage.
Posts
I walked around to make sure no one else was left, cause that would be awkward.
"Orkses never lose a battle. If we win we win, if we die we die fightin so it don't count. If we runs for it we don't die neither, cos we can come back for annuver go, see!".
that makes 5 this school year
what the shit
hugs!
The figure he named was 25k more than I'm making.
weee! :S
Like, I would love to get to work and start saving some cash but this lead-up gives me more time to brush up on their brands and merchindise as well as customer service skills. Ahh damn the suspense!
And like every year on the first weekend in August I'm volunteering to work at a small open air festival in my hometown. Which is always fun.
But this years I can't work there on Friday because my aunt is getting buried that day. Which sucks.
Also I forgot to turn of my company cell phone and already got a call on it.
But he is here 1 out of every 4 weeks for the forseeable future, and had a lot to do. He did not get it done. He left for the next 3 1/2 weeks last night.. he did not let me know before he left.
So I guess I need to do it? I have.. a lot of other stuff to do. Like a good portion of Wet Chemistry, since the other Chemist I supervise is also rather slow. I try to push the work-faster buttons, but then noises about quality control start popping up.
Coupled with the fucked up budget we have that allows no overtime, I get to have some fun these next couple of weeks.
I need to have a chat with my boss soon.
Except now the department head is going to try to enforce service desk calls before asking the local staff directly. I have a strong feeling this is going to enrage some people.
And now I got an email about a sign they want us to put on our office.
It reads
That is the most passive aggressive shit I could possibly put on my door and will not help things.
But I don't know how to address this with him because, well, he's the head of the whole US IT support staff.
You know, except for that one person who can't comprehend the concept and gets super mad about it.
Steam ID: Obos Vent: Obos
If they can't understand THAT, they obviously haven't been in the workplace for very long.
It's the third paragraph I find to be a wildly ridiculous expectation of your local office employees.
Just put the sign in your own words:
"Hey fuckers, I need a ticket # from the service desk before I can remove that porn virus from your work computer. Feel free to use your iPhone, and jerk it in the restroom while you wait.
Sincerely busy so fuck off,
Michelanvalo"
So, I don't know that it's a completely ridiculous expectation, as long as you don't take a super hard line stance on it. But maybe I just have a very different corporate culture?
It's an incredible opportunity and I'm really proud of him.
We have a nearly identical policy, and I have a sign on the outside of my office door that says "Have you called the helpdesk?".
My experience thus far is that all the staff here are fucking liars.
At least one location still complains about it and actively asks for the helpdesk specifically for that program.
A lot of people didn't pay attention in training.
So a couple of minutes ago I go over to the Comic Edits thread and all of a sudden some images aren't loading. Then I can't go to the yahoo site. So I log in a check the gateway, it's fine, and I realize: I'm checking this secondary gateway because my desktop is manually set to use it, because I have a static IP, which means I set the DNS manually as well.
To the IP address of the AD server I just confirmed to the admin about demoting.
Yeah, we still get people calling system engineers for things and then they get upset when they're transferred to the help desk.
Supposedly, we're supposed to troubleshoot the issue and collect some information so even if we can't fix it, the next guy up can.
Supposedly.
So you're saying he needs 6-7 months to get his bearings so he can sell bearings?
Secret Satan 2013 Wishlist
Fixed.
for all the advances we've made, printers are still shit
I never understood how bad they could get until I moved to a high-humidity area
Plastic! The future is in plastics my boy!
I guess I don't know a lot about bearing
How could you not buy one?
http://en.wikipedia.org/wiki/Bearing_(mechanical)
I'm just fucking blown away.
Why?
A lot of offices do this. Just because they're Public doesn't mean they can't organize a get together.
Today was waffle day!
"Man, I want pancakes."
"Shit yes, let's make pancakes."
...then we had a pancake party in the kitchen.
Look, what I'm getting at is that your wife should be happy it's margarita day.