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[Rain-Slick Precipice] Handling Bugs!
Robert KhooRegistered User, Administrator, ClubPA, Penny Arcade Staff, PAX Staffstaff
Greetings everyone! Things are chugging along well with our launch, but there are always those small machine/card specific bugs the Hothead guys are trying to address, and I figured it would be good to try and centralize everything in this sticky. In short, send an email to email@example.com with the following info:
- What Platform You're Running: Windows, Mac, Linux, XBLA
- As much detail as you can provide on the issue you encountered
- If you're running the windows version, under the Start Menu choose "Run.." Type in "dxdiag" without the quotes. Click "Save All Information..." at the bottom. Include this file in the email if you could.
Theyâ€™re taking care of issues as fast as we can manage, and will post resolutions to known issues where possible.