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HDD Fried? [RESOLVED (by magic)]
Tam
Registered User regular
Registered User regular
After letting my roommate use it, my Asus S96S laptop isn't booting into Windows. edit: There could have been some overheating going on because he had the thing on the carpet and this laptop gets really hot really quick- but has never overheated before.
The sequence of events after I turn it on are thus:
1. Black screen with Intel logo in the corner
2. Goes to "Windows did not start correctly" error screen with several Safe mode options, a Last Known Good Configuration Option, and Start Windows normally option.
3. Whichever one I click on, the screen goes to the Windows loading screen, gets stuck, and goes to a blue screen (has error text on it) for a fraction of a second (subliminal message speed) and then goes back to step 1 and the process repeats
Since a lot of important stuff is on the computer, I am kind of freaking out right now. If the hard drive is truly gone, or if the laptop is irreparable, then I need to get on this right away- either by getting a new hard drive or a new computer, since my semester starts in a few days.
Thanks, H/A
The sequence of events after I turn it on are thus:
1. Black screen with Intel logo in the corner
2. Goes to "Windows did not start correctly" error screen with several Safe mode options, a Last Known Good Configuration Option, and Start Windows normally option.
3. Whichever one I click on, the screen goes to the Windows loading screen, gets stuck, and goes to a blue screen (has error text on it) for a fraction of a second (subliminal message speed) and then goes back to step 1 and the process repeats
Since a lot of important stuff is on the computer, I am kind of freaking out right now. If the hard drive is truly gone, or if the laptop is irreparable, then I need to get on this right away- either by getting a new hard drive or a new computer, since my semester starts in a few days.
Thanks, H/A
Tam on
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it says "Can't detect TPM device" and "CPU over temperature error"
so I guess the CPU is fried?
The Linux thread is usually good about quick answers: http://forums.penny-arcade.com/showthread.php?t=119142
edit: Overheating can cause a lot of weird problems, including this one. Is the fan spinning (fans if multiple)?
edit: I would stay up and help more but somehow it's past midnight.
edit: the new error screen says "press F1 to continue", but pressing F1 doesn't do anything
If you were actually seeing a windows logo, there's a very good chance you can retrieve your data. You can use one of these to put your data onto another computer.
http://www.newegg.com/Product/Product.aspx?Item=N82E16812189169&cm_re=IDE_SATA_to_USB-_-12-189-169-_-Product
But a blue screen is almost definitely a hardware failure. It might be on the motherboard if it is hanging in the bios. (I'm not sure where you're getting the 'F1 to continue' thing, but it doesn't sound like that's part of Windows)
Edit: Oops, didn't mean to double post there.
Edit 2: Doh! I tried googling your problem and the first link was this thread. XP
CPU: 213.5 F
VGA: 210 F
Fan speed: 6210 RPM
Yeah, that's bad. You probably know this, but 39ish is ideal. Either your sensors are damaged, or your fans aren't running like they say.
39C you mean?
But don't try using that computer anymore until you've figured out the problem or at least taken the hard drive out.
Edit: Sorry, yes 39C. I didn't notice his was in Fahrenheit. That's still high though. His is running at over 100C
Edit2: But to be perfectly honest, 39F is even better!
Using a cd to boot will not cause any more problems, it doesn't write to the hard drive unless you specifically tell it to as the OS is on the cd. All he has to do is plug the disk in and copy the files he needs to a thumb drive. If his issue is hardware related, its not likely to cause any damage to his data unless he has a seriously broken IDE controller (in which case the best solution is to take out the hard drive and attached it to a working computer).
other sites are saying stuff like to replace the arctic silver and try again.
I have no idea.
edit: I guess I will try the CD boot first then
It will if his computer is capable of cooking breakfast. He can seriously damage everything in his computer.
If you don't know much about computers, you should get someone who does to take a look at it. (But don't take it to some big shop that wants to hide it from you while they work on it. They usually wipe the hard drive.) Laptops can be annoying to take apart and put back together if you don't know what you're doing. It's a major hassle.
I just met someone today who is quite good with computers
what should I take to his house tomorrow?
Really just your laptop with the power adapter. Hopefully he has one of the things I just linked you to that will let him hook your hard drive up to another computer so you can pull off your important data (porn). That's your number one priority right now.
When you boot up the computer, do you feel it actually blowing air out of the back? If not, the fan is gone. If you do, I'm afraid I don't know why your computer is overheating so badly.]
Edit: I just had a thought. If your laptop hard drive is SATA (if 3 years old, there's a good chance it is) You can hook it up inside your desktop computer (if you own one) using the same hookups, but you'll have to place it gingerly on a non-conductive surface while you do so. You boot up into windows on your desktop computer and get your data that way. Though you may not have an extra SATA cable for it. I don't think they daisy chain like IDE did. That's something your friend would probably have.
Edit 2: So if you do have a PC, you might wanna take that to him too so he can put your data on it. (You only need to bring the tower part usually. A serious computer guy has a billion of every other cable and peripheral floating around.)
I had a laptop that would always run above 95C after it was accidentally cooked under a blanked, it lasted a year before it died. Running it for an hour or less to get his data is not likely to cause any more damage. If the op has a cooling board, or even just a desktop fan, I would use it to help keep it cool.
Okay, granted, he could probably set it up on an airy surface and blow some cool air on it with a fan and maybe an air conditioner and get it running with your boot disc long enough to get his data. But if he has more than a couple gigs, he may just want to transfer it directly by hooking it up to another computer.
So really it's your choice, Tam.
Oh, by the way, I've been posting from a computer at work, so no, I don't have another computer.
but the laptop is still running quite hot 179.6F (82C)
I think I need to apply some new Arctic Silver