About a week ago, I received a Richochet Pro
from novatech.co.uk. However, I only yesterday installed an OS (Windows Vista Home basic), and got a chance to use it.
So far, I've had around 8 BSODs, 3 times where it's turned off suddenly without prompting, one time where the computer completely spazzed out and crashed the moment I started a game of Left 4 Dead, and 2 times where the computer froze in some psychadelic mess where the only thing I could make out was the mouse.
And the computer seems slower than it should be (everytime I drag a window, it leaves trails behind)
So yeah, big problems. I've checked the temperature (around 40 degrees celsius), the hard drive (seems to be clean), and I've attempted to check the ram with this
, but everytime i try, the computer blue screens.
So I'm thinking the RAM's faulty, but does anyone else have any input?
Well, I don't have any other RAM.
And shouldn't Novatech deal with this, since it's their faulty RAM?
Distance selling laws, warranty, you're covered by a number of things.
But will they cover the postage if I have to send it back to them?
I've had RMAs where I've had to pay for them but that's from me ordering the wrong products!