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Cable Switched Video Woes (Time Warner)
Sharp10r
Registered User regular
Registered User regular
OK, so my Time Warner DVR KEEPS not recording my requested shows saying "Channel not available." I've swapped boxes. The cable guy came out on my new box and described a practice I now know as "Cable Switched Video." What this means if I understand it- is that channels are not sent to my box until my box requests them. What this would also mean is that if all possible "open lanes" are taken by other people, I don't get my show.
First off, this is not what I am paying for- so every time this happens I've started to call them and request a $5 credit to my account, but now I've got to figure out how to get my shows so:
If I switched to a TIVO HD DVR, and got the CableCards from Time Warner- would this fix the problem? I guess it depends on if the problem is the TW DVR not "requesting" the channel, or the hub not SENDING the channel. But I'm hoping that someone who knows more than me can illuminate my thinking on this situation (since TWC will probably not be able to do so!) Thanks!
First off, this is not what I am paying for- so every time this happens I've started to call them and request a $5 credit to my account, but now I've got to figure out how to get my shows so:
If I switched to a TIVO HD DVR, and got the CableCards from Time Warner- would this fix the problem? I guess it depends on if the problem is the TW DVR not "requesting" the channel, or the hub not SENDING the channel. But I'm hoping that someone who knows more than me can illuminate my thinking on this situation (since TWC will probably not be able to do so!) Thanks!
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Does this happen at certain times, or all times? Is it one channel, multiple channels? What channel number is this happening on?
Currently painting: Slowly [flickr]
It also happens on Showtime HD (Dexter, Sunday nights) and Legend of the Seeker (Friday or Saturday can't remember) Channel numbers are in the low to mid 200s for the networks, and 340ish for ShowtimeHD.
Currently painting: Slowly [flickr]
also switched video should only apply to "on demand" style content or PPV content.
Not true because some companies have switched to switched video to continue to bleed life out of their systems.
I can't speak as to the actual issue itself, but if you go with a Tivoand your cable system indeed uses SDV you're going to need to have an additional tuner box installed in addition to the cable cards in the Tivo. From what I've seen, Tivo fully supports these tuning adapters and you should have no issue with them.
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My favorite thing about switched video is that I'm an employee with a major cable system in my area, and my cable boxes are on a special employee package that includes untested new channels for the area... and a bunch of unlocked switched video channels.
lets just say, I can watch whatever my neighbors have ordered on demand with them. it's amusing to sit down, flip channels, see a show you like, and suddenly it starts pausing and rewinding all on it's own.
Also, if the issue is a bad box swapping it to a HD will help. If it is something else, it won't.
Currently painting: Slowly [flickr]