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Did I brick my desktop?

Gabriel_PittGabriel_Pitt Stepped in itRegistered User regular
edited December 2009 in Help / Advice Forum
I have a five year old Dell desktop running Windows XP. Since I'm spending vacation with family who has a bigass TV with a VGA plug in back, I decided to bring it along with me to hook up to the TV.

First off, I forgot the tower in my car for about eight hours after arriving, so it got really, really cold. I brought it inside and let it sit overnight to warm back up. The next afternoon, I plugged it in, hooked it up to the TV and turned it on. (My graphics cards has two DVI outputs, and I have a DVI to VGA dongle I use both for my usual monitor, and to hook the computer to the TV)

Not much happened. Startup usually takes less than a minute, but it made it to the 'Windows' screen with the blue, scrolling bar, and the bar moved very slowly. It took about ten minutes to get past that to a black screen, and then another few minutes before I got a blue screen of doom, the one that says, 'windows has been shut down to prevent damage.' It identified the problem source as the file 'atidvag' which I presumed was related to my graphics card. I could get XP to successfully load in safe mode, but couldn't find any source of my difficulties (computer was still very slow to perform any task).

I tried swapping out the graphics card to see if I had fried it with a static charge or something careless like that, and although still very, very slow, XP will successfully load with the older card in.

Can anyone identify what might've happened, and if there's anyway to repair the slow system problems?

Gabriel_Pitt on

Posts

  • Eat it You Nasty Pig.Eat it You Nasty Pig. tell homeland security 'we are the bomb'Registered User regular
    edited December 2009
    the only real way to know is to start replacing parts. Assuming your computer really did suffer exposure damage (from the cold or warming back up or whatever), the only real way to diagnose the problem is experimental testing.

    Is it stable in safe mode, or could you just get it through the boot process?

    Eat it You Nasty Pig. on
    hold your head high soldier, it ain't over yet
    that's why we call it the struggle, you're supposed to sweat
  • Gabriel_PittGabriel_Pitt Stepped in it Registered User regular
    edited December 2009
    It's stable, just very very slow. Right-clicking on the desktop takes about 30 seconds to bring up the menu. Clicking on 'properties' takes about three minutes to bring up the 'Display Properties' window. That's the same condition it's in when it boots up now that I've replaced the graphics card. Everything seems to work, but it's very very slow to do anything.

    Gabriel_Pitt on
  • tsmvengytsmvengy Registered User regular
    edited December 2009
    Very weird. If you have a spare hard drive around I would try removing your usual drive and trying a fresh install of windows.

    Other than that, take everything apart and put it back together (reseat CPU, new paste, etc.)

    tsmvengy on
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  • DeShadowCDeShadowC Registered User regular
    edited December 2009
    In safemode if you bring up the task manager is anything eating up all the cpu usage?

    DeShadowC on
  • Eat it You Nasty Pig.Eat it You Nasty Pig. tell homeland security 'we are the bomb'Registered User regular
    edited December 2009
    I actually just had a very similar issue in a dell machine of similar age when I replaced the video card and the driver install went south the first time around. Very slow performance, although the system seemed stable.

    So the whole cold/heat thing might just be red herring, and you've got a driver conflict with the new card.

    My first step would be to scrub all the old or offbrand video drivers on your system, install the ones for the current card, and see if that improves things for you.

    Eat it You Nasty Pig. on
    hold your head high soldier, it ain't over yet
    that's why we call it the struggle, you're supposed to sweat
  • Gabriel_PittGabriel_Pitt Stepped in it Registered User regular
    edited December 2009
    Er, in general this system has worked so well for me that I've gotten rusty on the inner workings. What's the best way to clean out the old drivers (also, when I have multiple minute responses to simple double clicks, I don't want to have too fumble around too much.)

    Gabriel_Pitt on
  • Eat it You Nasty Pig.Eat it You Nasty Pig. tell homeland security 'we are the bomb'Registered User regular
    edited December 2009
    depends on the manufacturer. A lot of them have uninstall utilities, and sometimes you can remove them using add/remove programs. I had to use a registry editor to get all of ATI's junk out of my system though.

    Eat it You Nasty Pig. on
    hold your head high soldier, it ain't over yet
    that's why we call it the struggle, you're supposed to sweat
  • BeazleBeazle Registered User regular
    edited December 2009
    Open up your tower and make sure the heat sink is still attached to the CPU. If it came off or shifted the motherboard and Windows will clock the CPU down to keep it from frying. Also, remove reseat the RAM.

    Beazle on
  • Torque MonkeyTorque Monkey Registered User regular
    edited December 2009
    Go to your control panel and then add/remove programs and check down the list for anything relating to an ATI display driver, catalyst control center, etc. Remove, then..

    Download and install ccleaner found here, use this to scan and clear out your temporary files, then hit the button on the left side for "registry", and scan for issues. Fix all, don't worry about using the backup option they prompt(unless you really want to), and then scan again to make sure it's found everything.

    Once that's done, restart and see how things run. Most likely, you'll need to go to either ATI or nVidia's website(what model is the card you have in there now?) and make sure you acquire the appropriate drivers for that card.

    Did you physically inspect the card that you removed, by the way? No blown capacitors or anything like that?

    Torque Monkey on
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  • Gabriel_PittGabriel_Pitt Stepped in it Registered User regular
    edited December 2009
    Physically, the card looked fine. Everything seemed normal and was seated properly when I inspected the inside of the tower. I'm trying to update the card driver, but I can't get a browser to load, and dling stuff to a flash drive and copying it over isn't working because when I open My Computer, it hangs up on the flashlight illumanating folders icon.

    I'll continue my efforts to fix it in the morning, dling the suggestions and trying to get them onto my desktop.

    Gabriel_Pitt on
  • darkmayodarkmayo Registered User regular
    edited December 2009
    I am going to assume your Dell has an onboard video card? If so then pull the video card and use onboard and see how that works.

    As well DELLs tend to have some diagnostics in the bios (normally just HDD and Memory, if you keep the DELL partitions then there tends to be more diagnostics options, F12 on boot usually what it is but watch the startup screen to see if it states what the key to press is.)

    If you are able to actually get windows started normally with the video card in but its just running slow I would be leaning more towards software/OS than hardware itself, of course since it was "outside" and really cold that could have caused some issues. If you can save data that you need I would reload the OS and start fresh.

    darkmayo on
    Switch SW-6182-1526-0041
  • Gabriel_PittGabriel_Pitt Stepped in it Registered User regular
    edited December 2009
    It seems that the issue was that the SATA plug on the motherboard went bad. I discovered this when I decided to test if the HD itself had gone bad, and I installed another HD, and moved my current one to the back up SATA connections. I started up my computer, and it worked perfectly, running off my original HD, and not even acknowledging the existence of the one I'd put into the primary slot. So it looks like either that cable, or the plug on the motherboard itself went belly up, and were the source of all my problems.

    Gabriel_Pitt on
  • TofystedethTofystedeth Registered User regular
    edited December 2009
    If your computer got super cold it's possible that something on your mobo contracted enough to break, or at least make bad, a connection.

    Tofystedeth on
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  • dwwatermelondwwatermelon Registered User regular
    edited December 2009
    If it's that time consuming to work on, I would definitely just reformat and try a fresh install of Windows. If it still runs like shit after that, you know that it's hardware. If it is a hardware failure, given the age of the system I would probably just scavenge for parts and toss the rest.

    dwwatermelon on
  • HoothHooth Registered User regular
    edited December 2009
    Sounds to me like you hard drive has reverted back to PIO mode:

    http://support.microsoft.com/kb/817472

    To fix it, just go to the device manager and uninstall your IDE controllers, then scan for hardware changes to reinstall them.

    Hooth on
  • LewishamLewisham Registered User regular
    edited December 2009
    If your computer got super cold it's possible that something on your mobo contracted enough to break, or at least make bad, a connection.

    It would have to get *very* cold. I'd be more worried about moisture condensing on the parts, but the OP's actual problem doesn't appear to be a hardware failure. Things running slowly isn't the sort of failure breaking connections or moisture would make.

    The heat sink idea is a good one.

    Lewisham on
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