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Xbox 360 Netflix Streaming Issues

dresdenphiledresdenphile Watch out for snakes!Registered User regular
edited February 2010 in Help / Advice Forum
When I started streaming Netflix to my Xbox 360 six months ago, I consistently had 4 bars or 4 bars HD for my signal strength, and it almost never dropped the quality in the middle of the show or movie. For the past two weeks, I'm lucky to get 3 bars at the start, and my signal jumps all over the place during the program. For example, I started watching Lost last night. The signal started at 3, went to 2, down to 1 and then jumped to 4 bars HD.

There's no rhyme or reason to it as nothing has changed with my bandwidth or PC setup. I have a brand new computer with 4 GB ram and a triple core processor, and I have 5Mbps of download speed. I do stream wirelessly to my 360, but, like I said, it's worked like a champ up until the past two weeks. I'm not downloading anything while I'm streaming, and all my other services seem to be working fine (connecting to Live to play L4D2, downloading demos, using PlayOn for Hulu, etc). I've tried different shows and movies in my queue with the same results.

Is this a Netflix issue, or is there something else I can do on my end that I haven't tried yet?

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dresdenphile on

Posts

  • John MatrixJohn Matrix Registered User regular
    edited February 2010
    I have exactly the same issue. I finished watching Heat last night. Began in HD, then dropped down to two bars, then one, then back to HD.

    Also, when I skip forward or backward I can no longer see the scene in each window, it's just a red box with a red movie projector.

    All this has started happening about a month ago.

    John Matrix on
  • ArikadoArikado Southern CaliforniaRegistered User regular
    edited February 2010
    Peak usage times, maybe.

    Arikado on
    BNet: Arikado#1153 | Steam | LoL: Anzen
  • MachismoMachismo Registered User regular
    edited February 2010
    Chances are, this is your ISP. HD streaming is pretty heavy on the bandwidth. There is a lot of data being moved. With most services, like Hulu and youtube, you can pause it or something to get things back on track. Youtube videos are short enough that buffering can be done in a timely manner to get the content to stream. With Netflix, a 2 hour video can't be buffered entirely to support a lower speed connection in HD.

    Look into upgrading your ISP service. If you have their bottom rung category, consider jumping up a class or two.
    HD is basically premium service. Not because of shit from the ISP, but because there is so much data. You probably need their 10 mbps class connection for quality service.

    Machismo on
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  • Jimmy KingJimmy King Registered User regular
    edited February 2010
    It's pretty normal and most likely your ISP.

    I've used Netflix streaming over XBL for a long time on both 10+Mbps Comcast cable and 1.5Mb Verizon DSL. With both of them, it works great for months with constant 4 bars and HD when available, and then out of nowhere for a week or two I'll have the really crap connection like you're having.

    Jimmy King on
  • X5X5 Registered User regular
    edited February 2010
    Pretty much what jimmy said.

    I'm on a 10meg connection and randomly (from my perspective) I'll go from 4 bars to 2. It's luckily not a frequent thing, but when it starts to happen it seems to be a 1-2 day thing and then back to HD quality.

    X5 on
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  • dresdenphiledresdenphile Watch out for snakes!Registered User regular
    edited February 2010
    So, it's just something I'll have to live with it until it "works itself out?"

    dresdenphile on
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  • Jimmy KingJimmy King Registered User regular
    edited February 2010
    So, it's just something I'll have to live with it until it "works itself out?"
    Yeah, pretty much.

    If you want you could talking to your ISP. Do all the usual router reboot, check the connection stats on your modem, etc. I don't know where you are located, but there's been a good bit of bad weather on the east coast out here and a few crazy weather/temp fluctuations. It's possible one of the lines or connections has gotten screwed up. For me personally, though, it takes a whole hell of a lot of Netflix fucking up before I hit the frustration level that is caused by talking to ISP tech support.

    Jimmy King on
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