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Windows Media Player 12 Crashes when idle(SOLVED!)

KhavallKhavall British ColumbiaRegistered User regular
edited March 2010 in Help / Advice Forum
Ok, so.... here's an odd problem.

If I leave my computer idle for too long, Windows Media Player 12 crashes in Win7. I have a Mouse Jiggle program as a temporary solution for when I'm watching something long term, but, for instance, if I'm playing a game with the 360 wireless controller and want to be playing a video or specific audio outside of the program if I don't move the mouse every once in a while WMP fails.

Now, I have VLC as an alternative, which works ok, but all my playlists are nice in WMP12, and VLC freezes up the video if I'm trying to run anything else... if I could get WMP12 to work, or if there was another Media player for Win7 that has the same nice library handling as WMP12 and could keep video playing while a game has focus, that'd be awesome.

So anyone have any ideas for how to fix it or good alternative programs?

EDIT: Ok,. I'll have more of an update soon, but I stripped and reinstalled setpoint for my G5 and it seems so far to be working.

EDIT 2: Yeah that didn't fix it. It seemed fine but I must've just not left it long enough. Went to sleep to music, woke up and it had crashed.

Khavall on


  • developerjoedeveloperjoe Registered User regular
    edited March 2010
    Problems like this can be pretty tricky to diagnose. This is just a guess, but check event viewer. Since it is a windows product, information about the crash might be stored in one of the logs. I can't say which one, if at all, but if you are looking for more information on the problem that might be a good place start.

    developerjoe on
  • KhavallKhavall British ColumbiaRegistered User regular
    edited March 2010
    Ok, I found one of the crash logs in the event viewer:
    Faulting application name: wmplayer.exe, version: 12.0.7600.16415, time stamp: 0x4a98ae4b
    Faulting module name:, version:, time stamp: 0x4537b74a
    Exception code: 0xc0000094
    Fault offset: 0x00001307
    Faulting process id: 0x16f8
    Faulting application start time: 0x01cab9bb8f257681
    Faulting application path: C:\Program Files\Windows Media Player\wmplayer.exe
    Faulting module path: C:\Program Files\Winamp Remote\bin\
    Report Id: 575e39eb-25b0-11df-9eb7-001d7de9478a

    Not entirely sure what that means, but looking up the exception code it's a.... divide by zero error. Why is WMP dividing by anything?

    Khavall on
  • finalflight89finalflight89 Registered User regular
    edited March 2010
    That crash log mentions that one of the modules that faulted is a part of Winamp Remote. I guess you have Winamp installed. Do you ever use Winamp Remote? It's a media streaming tool so that you can listen to your music from your computer on another computer over the internet. If you don't use it, I'd just uninstall that component of Winamp.

    finalflight89 on
  • KhavallKhavall British ColumbiaRegistered User regular
    edited March 2010
    I don't use it... just uninstalled so.... well I guess we'll see when it's idle long enough if that worked.

    Khavall on
  • urahonkyurahonky Registered User regular
    edited March 2010
    Isn't aac a file format? Maybe one of your codexes are faulty? If it's not Winamp Remote, then try reintalling whatever codex you have installed.

    urahonky on
  • KhavallKhavall British ColumbiaRegistered User regular
    edited March 2010
    Ha! Uninstalling Winamp remote fixed it. Wonderful, that was starting to drive me crazy. Thanks all.

    Khavall on
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