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Tuition Accidently Went to Collections

Actinguy1Actinguy1 Registered User regular
edited April 2010 in Help / Advice Forum
Hey all! I'm in the military, and recently took several college classes on the taxpayer's dime. Unfortunately, due to a series of TDY's (military business trips, basically), life events, and my own stupidity, I never submitted the paperwork to actually get the taxpayers to pay for it. I assumed it was taken care of without actually checking.

It's now a year later, and a self-credit-check shows that the tuition is now in collections. I've already called the military people, but you're supposed to send the forms before you even start the class. Trying to submit the forms a year later is not going to get me anywhere.

I have money saved up...enough that I could even pay it off in full...but my girlfriend and I are both about to be unemployed as we are moving across the country, and I'd rather have the money for emergencies.

Any advice on the best way to handle the collections? Especially if there's any way to improve the credit rating?

Thanks as always!

tl;dr My own stupidity has resulted in my tuition going to collections. Advice?

EDIT: Because it might be asked: The tuition is roughly 2500.

Actinguy1 on

Posts

  • WassermeloneWassermelone Registered User regular
    edited April 2010
    Pay it.

    Theres really not a whole lot else you can do. You can talk to the school if you want, but they already sold your debt to the collection agency. I'm not sure what talking to the military is going to do.

    Wassermelone on
  • Actinguy1Actinguy1 Registered User regular
    edited April 2010
    Thanks! I guess what I'm really looking for is, what should I do when I talk to collections? Is it possible to arrange payments, or even better, somehow get them to agree to accept less than the full 2500 and call it paid in full?

    Actinguy1 on
  • WassermeloneWassermelone Registered User regular
    edited April 2010
    Actinguy1 wrote: »
    Thanks! I guess what I'm really looking for is, what should I do when I talk to collections? Is it possible to arrange payments, or even better, somehow get them to agree to accept less than the full 2500 and call it paid in full?

    Unfortunately its practically impossible to negotiate with collection agencies if you are trying to reduce the amount you owe.

    I believe they would probably be amenable to some sort of payment plan though.

    Wassermelone on
  • kaliyamakaliyama Left to find less-moderated fora Registered User regular
    edited April 2010
    uhhh, that's not true. collections agencies have an incentive to maximize your payment, either because 1) they bought the loan at a discount and profit from the gap between purchase price and amnt received from you, or 2) they get a commission off of the amount collected.

    so plenty of collections agencies are flexible as to both timing and amount of pricing. you'd have to be able to stand up to them on the phone, though. no personal experience with bill collectors, who are the scum of the earth, so i'd google it.

    kaliyama on
    fwKS7.png?1
  • bowenbowen Sup? Registered User regular
    edited April 2010
    While they're annoying, you'll probably find collections more willing to negotiate your loan than the lender ever was.

    Though, you just took a hit on your credit for it. You'll have more room to negotiate if you pay it in full. If you say "Sure I'll pay, I'll pay it in full if you reduce it to _X_" and you may have luck with that. Though, probably not.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • RuckusRuckus Registered User regular
    edited April 2010
    There might be something hinky there from a financial/legal standpoint, because I think at least here in Canada they're required to attempt to contact you a minimum number of times over a certain timespan before your debt can be sent to collections.

    Ruckus on
  • SipexSipex Registered User regular
    edited April 2010
    Don't say you can pay in full if you're not going to, depending on the agency they may want you to do so if you can. Try to arrange payments, they'll usually set the bar for what they want within x amount of days.

    You're lucky though, 2500 isn't a lot especially with all the debts collecting nowadays due to the economy downturn so you're lower priority in the collections queue.

    Sipex on
  • ElinElin Registered User regular
    edited April 2010
    Negotiate.

    To give you an example, I owed $3000 in CC debt (I was young and very stupid). I settled it this last January for a whopping $700.

    The one thing that may be of concern for you, though I'm not sure if it applies in this situation. A defaulted student loan can prevent you from getting future student loans unless they are rehabilitated. Was this a loan or just a straight tuition bill? It's something you want to look into if you plan on taking more classes going forward.

    Elin on
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  • SipexSipex Registered User regular
    edited April 2010
    Elin wrote: »
    Negotiate.

    To give you an example, I owed $3000 in CC debt (I was young and very stupid). I settled it this last January for a whopping $700.

    The one thing that may be of concern for you, though I'm not sure if it applies in this situation. A defaulted student loan can prevent you from getting future student loans unless they are rehabilitated. Was this a loan or just a straight tuition bill? It's something you want to look into if you plan on taking more classes going forward.

    Whoa, what.

    You can do this?

    I've currently got a CC debt (also from when I was young and very stupid) which I'm looking at getting rid of. I didn't know you could negotiate.

    Sipex on
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2010
    The only reason a credit agency ever wants to negotiate with you is if they have reason to believe they won't be getting the rest of the money from you anyway. If they know they can get it all from you, they will want to get it all from you. Remember, it IS money you owe.

    Thing with that, though, is if they think it's possible you'll have to file for bankruptcy or something before you can pay up, they'll want to get what they can from you. $700 isn't $3k, but it's better than the $prettymuchnone a credit card debt agency would get if you went bankrupt.

    Since student loans are immune to a lot of the intricacies of bankruptcy law, it's possible you won't have as much wiggle room there. I have no idea.

    Darkewolfe on
    What is this I don't even.
  • Actinguy1Actinguy1 Registered User regular
    edited April 2010
    It wasn't a student loan...just a bill for tuition. In the military, if you go to school while on active duty, the schooling is basically free. I say "basically" because you do have to do a little bit of paperwork...which I foolishly forgot about while other things were going on.

    The 3000 bill to 700 is exactly the kind of advice I was hoping for. I'm hoping the fact that I'm about to be unemployed will help in this negotiation? I'm certainly not on the verge of bankruptcy (Aside from a perfectly reasonable car payment, I have no other debt), but "I have no job and I'm living with my dad" (as I will be when I get out) certainly makes it sound like 2500 won't be swingable for a while, right?

    Actinguy1 on
  • Actinguy1Actinguy1 Registered User regular
    edited April 2010
    Does the rehabilitation work when it wasn't a student loan? Just a bill?

    EDIT: Also, aside from an e-mail from the school saying they were going to send the bill to collections (a LONG time ago, which I've just recently discovered for the first time), there has been zero contact from collections. Any reason to kick back and wait for them to contact me, am I in a better position contacting them, or does it make no difference?

    Actinguy1 on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    You can probably take it to small claims court if they didn't call you. Get call logs from your home phone's company.

    School loans are immune to bankruptcy to a point, they aren't immune if they're obscene, most can be forgiven through debt release like bankruptcy if you can prove that it's going to make you broke all over again. And courts get really fucking pissy when loans and banks don't work with you to manage debt. Especially if you've made the "I'm really trying to work with you but you're being assfuckers."

    Though, $2500 is nothing, the only way I'd be willing to pay it off in collections is if my credit rating is kosher from the lack of calls. If they didn't call you whatsoever and your rating took a ding because of it (who knows, maybe you still thought they were covered in that 6 month grace period) then take it to court.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • GenlyAiGenlyAi Registered User regular
    edited April 2010
    I've never done this myself, but according to the internet, you can do something called "pay for removal" if you're more concerned with your credit rating than with paying. Essentially, you write them a letter saying that the bill is in error, but just to get them off your back, you'd be willing to pay, say, $1,250 ... if and only if they take the collections off of your credit report.

    Supposedly this works, but I'd be interested to see somebody try it. (Just to note, paying the collections off will not make anywhere near the difference to your score as removing the collections would.)

    GenlyAi on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    I would never pay someone if it was in error. D:

    That's "Uh, this is wrong, and I can prove it, if you want to fight this I'll see you in court." There's actually a story about a collections agency that used debt that had been resolved to try and get more money. I think it was even posted here. Rite-aide or something.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • Al_watAl_wat Registered User regular
    edited April 2010
    Collection Agencies are usually more willing to give settlements (ie. when you pay a percentage asopposed to the whole thing) on older files, things that look like they aren't going to collect on them. Generally the way to bring this up when talking to them is to say you can't pay off the whole thing. Not Won't, not I don't feel like it, not "I can get a better deal so I'm holding out". Can't.

    They may or may not even be authorized to give partial settlements for this type of thing. Credit card debt is different than tuition fees. If you ask for a settlement and they are authorized, they may very easily still lie to you and say they can't give you one.

    Also is there some reason that you can't still be reimbursed by the military (or whatever public agency was supposed to pay for it) ?

    I mean, yeah, you didnt file on time to be reimbursed. But they still have a policy where they pay for tuition. You should look into this.

    Al_wat on
  • Actinguy1Actinguy1 Registered User regular
    edited April 2010
    Oh, believe me, I definitely looked into the military paying the tuition. I looked into it HARD. :lol:

    Phone guy acted like I was nuts (after conferring with his supervisor), so I figured I'd look up the policy myself, and then play a good old fashioned game of "GOTCHA!" Unfortunately, the policy specifically says you have to do the paperwork before you even apply for the class (something I legitimately did not know, but also didn't take the time to look up). There might have been some wiggle room if I had caught my mistake while still taking the class, but it's now been a year since the class ended. They're not being cooperative, and I can't really take the moral high ground here because, hey, I f'ed up.

    If the "pay and you make my credit score get all better" is true, that's nearly ideal. I only say nearly because while I have the cash, that's basically "all" I have, and, as mentioned before, my girlfriend and I will be unemployed (today is actually her last day, I still have about a month). And I intend to make that girlfriend a fiancee, which requires even more money.

    In order of importance, in my mind:

    1) Improving credit score
    2) Minimizing cost
    3) Making it go away

    Actinguy1 on
  • EndomaticEndomatic Registered User regular
    edited April 2010
    Call them and suggest a payment plan.

    Tell them your situation. You are unemployed, and broke. You are moving because you have no other choice. You'll be able to have a small monthly payment in all likelihood, which you can increase when your situation allows.

    You're not being dishonest this way, and you're being forthcoming with your intention of paying it. You really are not in a position to pay all of it right now, and you should tell them such.

    Endomatic on
  • DhalphirDhalphir don't you open that trapdoor you're a fool if you dareRegistered User regular
    edited April 2010
    An alternative along the lines of Endo is to say what he says, but then say you do have a small cash reserve that you are able to spare (however much that may be, $1000, $1250, whatever) and you'd be willing to pay that amount if they would consider the debt paid in full.

    Dhalphir on
  • GenlyAiGenlyAi Registered User regular
    edited April 2010
    Ok, just to be clear on what I said before: in this case, you do owe the money. Regardless, I am suggesting you tell them you don't. The credit agency doesn't care whether the debt is real or not, all they care about is recovering their money. If you acknowledge that you owe it, however, they can't take it off your credit report. So you say you don't owe it, but you'll pay anyway, as long as they take it off your report at all three bureaus. Get this in writing before you pay.

    I recognize this sounds a little sketchy, but I don't think it's illegal (so I don't think I'm violating forum rules). Again, never done it, but I'm curious if it works. There are step-by-steps out there along with letter templates if you google "pay for removal" or "pay for delete".

    GenlyAi on
  • VanashtaVanashta Registered User regular
    edited April 2010
    GenlyAi wrote: »
    Ok, just to be clear on what I said before: in this case, you do owe the money. Regardless, I am suggesting you tell them you don't. The credit agency doesn't care whether the debt is real or not, all they care about is recovering their money. If you acknowledge that you owe it, however, they can't take it off your credit report. So you say you don't owe it, but you'll pay anyway, as long as they take it off your report at all three bureaus. Get this in writing before you pay.

    I recognize this sounds a little sketchy, but I don't think it's illegal (so I don't think I'm violating forum rules). Again, never done it, but I'm curious if it works. There are step-by-steps out there along with letter templates if you google "pay for removal" or "pay for delete".

    http://www.credit.com/rs/vol19.jsp
    4. This one is very important. Beware of the infamous “pay for removal” deals. Collectors are always offering these deals. It goes something like this…”Hey John, if you will pay off the collection this month we’ll instruct the credit bureaus to remove the account from your credit reports.” Sounds great doesn’t it? The problem is that it isn’t a valid deal.
    The credit bureaus have very strict policies about collection agencies making deals to remove collections in exchange for payment or settlement. If a collection is removed just because a payment is made then how is that accurate credit reporting? Did the collection never exist? Of course it did!! And by removing them in exchange for payment it dilutes the value of the credit report.
    It’s because of that the credit bureaus will not honor those pay for removal deals. I’ve gotten so many emails from consumers who are adamant that it’s a great deal and then after they write their check the collection is updated to show paid in full but is never removed.
    Oh, and please don’t think that just because you write, “by cashing this you will agree to remove this collection from my credit report” on your check that it will lead to anything. I’ve never heard of that working.

    Vanashta on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    Honestly? Contest it with the credit bureaus. If they didn't give you adequate notice that it was going to hit collections, then you've probably got more legal ground to stand on than a collections company or the original loan company. As long as your contact information was up to date, ie: phone number, then they have to exhaust their resources trying to set up payment before it heads to collections. Since they didn't do much (and a letter doesn't constitute "exhaustion") you could probably fight it. Be prepare to go to small claims court.

    I'd figure the ding on your credit rating is worth fighting in court over, regardless of how little it the loan costs. If you don't fight it, you can expect to end up paying $texas over the course of several years in other loans just because of it.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • GenlyAiGenlyAi Registered User regular
    edited April 2010
    Vanashta wrote: »
    GenlyAi wrote: »
    Ok, just to be clear on what I said before: in this case, you do owe the money. Regardless, I am suggesting you tell them you don't. The credit agency doesn't care whether the debt is real or not, all they care about is recovering their money. If you acknowledge that you owe it, however, they can't take it off your credit report. So you say you don't owe it, but you'll pay anyway, as long as they take it off your report at all three bureaus. Get this in writing before you pay.

    I recognize this sounds a little sketchy, but I don't think it's illegal (so I don't think I'm violating forum rules). Again, never done it, but I'm curious if it works. There are step-by-steps out there along with letter templates if you google "pay for removal" or "pay for delete".

    http://www.credit.com/rs/vol19.jsp
    4. This one is very important. Beware of the infamous “pay for removal” deals. Collectors are always offering these deals. It goes something like this…”Hey John, if you will pay off the collection this month we’ll instruct the credit bureaus to remove the account from your credit reports.” Sounds great doesn’t it? The problem is that it isn’t a valid deal.
    The credit bureaus have very strict policies about collection agencies making deals to remove collections in exchange for payment or settlement. If a collection is removed just because a payment is made then how is that accurate credit reporting? Did the collection never exist? Of course it did!! And by removing them in exchange for payment it dilutes the value of the credit report.
    It’s because of that the credit bureaus will not honor those pay for removal deals. I’ve gotten so many emails from consumers who are adamant that it’s a great deal and then after they write their check the collection is updated to show paid in full but is never removed.
    Oh, and please don’t think that just because you write, “by cashing this you will agree to remove this collection from my credit report” on your check that it will lead to anything. I’ve never heard of that working.

    Yeah, it does sound too good to be true. The only difference I can see is that in "my" version (not really my version) you're claiming that the collection is a mistake ... which maybe makes it conform to credit bureau rules for removal?

    For the OP, if you're planning on paying part of it, I still don't see the harm of trying this as long as it doesn't mean you end up paying more. Either it will get listed as charged off/paid in full, which it would anyway, or it will be removed, which would be great.

    Edit: but yeah, a better first step might be to fight it as bowen suggests.

    GenlyAi on
  • VanashtaVanashta Registered User regular
    edited April 2010
    He's already taken the hit to his rating. It won't get removed. It's only a question of getting the agency off his back and settling the debt.

    Vanashta on
  • Fizban140Fizban140 Registered User, __BANNED USERS regular
    edited April 2010
    This sounds wrong for a lot of reasons, you should have never been able to take the class in the first place. Your education office on base sounds like they are at fault, and the college too. You did go through your education office right? You should talk to them and see what happened.

    Fizban140 on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    Vanashta wrote: »
    He's already taken the hit to his rating. It won't get removed. It's only a question of getting the agency off his back and settling the debt.

    You can get false shit removed from your credit report. It's a pain in the ass, but it's the reason why people aren't fucking devastated for a decade after their identity is stolen. It also keeps sleazy loan companies from being sleazy.

    http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • VanashtaVanashta Registered User regular
    edited April 2010
    Except that this is legitimate debt, so what relevance does that have to his situation? Or are you essentially suggesting he attempt to defraud them?

    Vanashta on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    They didn't follow proper procedures before they reported it. That's the problem.

    Generally, judges frown upon shit like that. You're not defrauding anything, he's still legally bound to pay his loan, just that the collection ding on his report is gone. Two completely different situations.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • VanashtaVanashta Registered User regular
    edited April 2010
    The information you linked to explains the steps for disputing an item on your credit report that you believe is in error. This debt is not an error, it's legitimate. I suspect your advice about procedures and the alleged rights he has to dispute the credit hit are based on what sounds right to you rather than any knowledge of the law in such matters.

    Actinguy, I'd recommend you take what bowen's saying with a big grain of salt. The simple fact is that you goofed up. I'm not making any broader claims about how stupid you are in general or that you're unscrupulous, but the fact is you blew this as you admit in the first post. There's no magic button to correct how your mistake dinged your credit rating. Plenty of people want to believe that there is, so you'll have no difficulty finding plenty of people who think that there's some magic way to correct the ding to your credit as a result of bad debt. If it was as simple as disputing that the debt is valid, or claiming they didn't notify you then everyone would be successfully disputing perfectly valid items on their credit report and it would be meaningless. Again, at this point you're just looking at getting your debt settled. You're most likely stuck with the ding to your credit.

    Vanashta on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    Generally, when someone doesn't follow procedures, the item on your report would be in error. I've gone through exactly this procedure once before. Luckily the company caved before I had to take it to court, in this case it was a subscription plan they automatically sign you up for and mail to you. No certified mail just regular postal deliver, so for 2 months I had received these packages when I was out of town for a family emergency. The person who signed me up was related and did the "free package" as a gift. Turns out if you don't send back the packing slip saying "stop sending me shit" they think it's legal for them to keep doing it.

    Ding to my credit rating that I had to report as an error. Legally speaking, it was shaky grounds since I didn't sign up for it and there were absolutely no calls to collect the debt until it was 3 months into collection and the only way I found out was when I tried to get a car.

    While I don't know if it would've worked in small claims court, it certainly caused them to back the fuck off.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • VanashtaVanashta Registered User regular
    edited April 2010
    He didn't get tricked into registering for classes he never took and then got billed for by a shady company running a borderline scam. He knowingly registered for the classes and attended them. He just assumed that the government was going to foot the bill without bothering to learn what process he needed to follow to get reimbursed for the classes. So how does the situation you describe have any bearing at all on his situation?

    Vanashta on
  • bowenbowen Sup? Registered User regular
    edited April 2010
    You're missing the "Did not follow proper procedures before sending to collection."

    There's a six month grace period for school loans too, for all he knows, he could've been in that. Especially if he didn't sign exit papers to indicate he was leaving.

    Repeat after me, "Did not follow proper procedures before sending to collection and reporting to the credit agencies."

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • ElinElin Registered User regular
    edited April 2010
    bowen wrote: »
    You're missing the "Did not follow proper procedures before sending to collection."

    There's a six month grace period for school loans too, for all he knows, he could've been in that. Especially if he didn't sign exit papers to indicate he was leaving.

    Repeat after me, "Did not follow proper procedures before sending to collection and reporting to the credit agencies."

    It wasn't a loan so there was no grace period. Honestly, I'm shocked that they allowed him to finish the classes. I know at my current school you get all your classes dropped if you don't pay up by the first week of class.


    OP, you'll have to get it taken care of at some point. I'm throwing in with calling them and explaining that you are unemployed. Do not mention a settlement number. Ask if there is any way you could get this taken care of at a lower amount. The thing is, debt collectors almost all work with a quota. They need to set up a certain amount of payments each month or they can be let go, at least all the companies that have approached me with employment opportunities work that way (damn you call center experience.) If you seem willing to settle this they are usually more willing to work with you. Just be firm and don't let them rattle you.

    Elin on
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  • bowenbowen Sup? Registered User regular
    edited April 2010
    Which makes it all the more suspicious if it wasn't a loan. They let him continue the class and didn't tell him he didn't pay yet?

    Please.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
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