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So I run a daycare/kindergarten/training place-thing and one of the kids is extremely naughty, has zero discipline and a difficult mother. I've worked with her to try and give her ideas on how to discipline her child but she isn't doing a good job and the amount of stress he puts on the employees is more than all the other children combined.
We want this kid to go and don't want to deal with the mom anymore. What is a nice, tactful way of going about this problem? I don't want to piss her off as she could likely cause all sorts of trouble. She's already said some bad things about us, making another customer not want to join in our services, so we can't trust her to go away peacefully.
Our business is full and we have other people that want in that we know have great, well behaved, and intelligent children that will have no problem fitting in and learning well.
We like the kid, he's smart, often funny, and very cute. But we just don't think its near worth the effort to handle him. He puts an insane amount of stress on the teachers and promoted poor behavior in other new students.