Also it's sad hearing about GameStop horror stories because mine has been in the area for about two and a half years now, I'm there about twice a month roughly and it's been a blissful experience each time
Actually, wait a fucking minute. I just looked at Gamestops return policy:
A receipt is required for all returns and exchanges.
• Unopened new merchandise may be returned for a refund or exchanged within 30 days of purchase.
• Opened new merchandise may be exchanged for the identical item within 30 days of purchase but, with
the exception of opened new accessories, cannot be returned for a refund.
Does this imply that if you are given a gutted game when you buy new, it's impossible to return it even if you never open the case?
New, gutted games get a clear sticker that is placed over the seal. If this sticker is tampered with or broken, they won't take it back.
That's a bit better, I guess.
Must have just started that recently, as last time I got a gutted game (about a year ago) they just popped in the disk and handed the case to me, no stickers.
New, gutted games get a clear sticker that is placed over the seal. If this sticker is tampered with or broken, they won't take it back.
That's a bit better, I guess.
Must have just started that recently, as last time I got a gutted game (about a year ago) they just popped in the disk and handed the case to me, no stickers.
Been about 4 years since I've worked at an EB Games, and we used the clear stickers.
The person you're working with was probably some kid with summer help, or perhaps just an ignorant employee
The EB Games at Square One in Mississauga isn't that bad. I've been buying games from them for a while too. I bought my Xbox there, along with several games. The staff there have been pretty nice as well.
finnith on
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Steam: CavilatRest
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ShadowfireVermont, in the middle of nowhereRegistered Userregular
I actually went in and voluntarily preordered a game once, Indigo Prophecy for the PC. Release date comes, they didn't bother to get any because I was the only one who ordered it. So I went to the Best Buy next door, where they had a bunch of copies. I haven't been back to Gamestop. Fuck that shithole.
Somehow I think there's more to this story, whether you know the rest of it or not.
But Gamestop always gets at least 1 copy minimum of every new game. Sometimes its the only copy they get, and it gets gutted and put out on the shelf. But they always get at least one.
Furthermore, their new game shipments are largely based on the number of reservations they have, and in my experience, they always get at least enough to cover their reserves. I have never seen them get short changed on reservation copies, at least not in my area.
What I have heard is:
gamestop must get five pre orders in order to order six copies which allows us to gut one, and hold the five pre orders.
It sounds as if this poster was told they did not preorder at all but they got his copy and did not hold his pre order, which makes sense in a way.
More likely, his preorder was put in the system for the XBox version by accident. It happens, and it's shitty, and the store should have done more to make the situation right for him.
One other possibility... did you preorder the day before release? Because really, any preorders the day before release are a crapshoot. The store doesn't know how many they're getting, just "number of preorders + x."
The only game I've reserved from them recently was Alpha Protocol for the PC, which is good.. they got 3 copies for 3 preorders, and the Best Buy in the area got none. For smaller releases, particularly on PC, dropping the $5 on a preorder isn't necessarily a bad idea.
Especially at Gamestops, since their PC selection is pretty slim. Anything good is usually either pre-order only, or they'll get 1 copy that'll sit on their shelves until the end of time.
Posts
A receipt is required for all returns and exchanges.
• Unopened new merchandise may be returned for a refund or exchanged within 30 days of purchase.
• Opened new merchandise may be exchanged for the identical item within 30 days of purchase but, with
the exception of opened new accessories, cannot be returned for a refund.
Does this imply that if you are given a gutted game when you buy new, it's impossible to return it even if you never open the case?
Twitter 3DS: 0860 - 3257 - 2516
That's a bit better, I guess.
Must have just started that recently, as last time I got a gutted game (about a year ago) they just popped in the disk and handed the case to me, no stickers.
Been about 4 years since I've worked at an EB Games, and we used the clear stickers.
The person you're working with was probably some kid with summer help, or perhaps just an ignorant employee
Steam: CavilatRest
More likely, his preorder was put in the system for the XBox version by accident. It happens, and it's shitty, and the store should have done more to make the situation right for him.
One other possibility... did you preorder the day before release? Because really, any preorders the day before release are a crapshoot. The store doesn't know how many they're getting, just "number of preorders + x."
The only game I've reserved from them recently was Alpha Protocol for the PC, which is good.. they got 3 copies for 3 preorders, and the Best Buy in the area got none. For smaller releases, particularly on PC, dropping the $5 on a preorder isn't necessarily a bad idea.