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Weird IE/Printer Error

ThanatosThanatos Registered User regular
edited June 2010 in Help / Advice Forum
So, whenever my boss prints from IE, for some reason it's defaulting to untitled settings which have a default paper type of "heavy paper."

I've deleted the printer entirely, along with the registry keys for it; I've tried printing from other programs, and it doesn't do this. I've tried changing the settings in the printer itself from the control panel, nothing. Googled for help, and either the Googles, they do nothing, or my Google Fu is weak.

Thanatos on

Posts

  • RuckusRuckus Registered User regular
    edited June 2010
    Odd. I don't know about a possible solution, but as a workaround have you tried creating a setting profile with the correct paper/source and saving it in the Control Panel (to make it the default), and/or can you delete the "untitled" profile?

    [Edit] You could also install the Printer again (in parallel to the original) using the same port info and see if the duplicate behaves the same.

    Ruckus on
  • ThanatosThanatos Registered User regular
    edited June 2010
    Ruckus wrote: »
    Odd. I don't know about a possible solution, but as a workaround have you tried creating a setting profile with the correct paper/source and saving it in the Control Panel (to make it the default), and/or can you delete the "untitled" profile?

    [Edit] You could also install the Printer again (in parallel to the original) using the same port info and see if the duplicate behaves the same.
    Yeah, I tried both creating a new profile, and saving over the "untitled" profile. I thought deleting the registry entries was supposed to delete those profiles, but apparently not. I can't find a way to do it.

    Thanatos on
  • RuckusRuckus Registered User regular
    edited June 2010
    Thanatos wrote: »
    Ruckus wrote: »
    Odd. I don't know about a possible solution, but as a workaround have you tried creating a setting profile with the correct paper/source and saving it in the Control Panel (to make it the default), and/or can you delete the "untitled" profile?

    [Edit] You could also install the Printer again (in parallel to the original) using the same port info and see if the duplicate behaves the same.
    Yeah, I tried both creating a new profile, and saving over the "untitled" profile. I thought deleting the registry entries was supposed to delete those profiles, but apparently not. I can't find a way to do it.

    Did you restart the PC or the Spooler service after you deleted the reg entries? Spoolsv probably loads them into memory when it starts.

    Ruckus on
  • ThanatosThanatos Registered User regular
    edited June 2010
    Ruckus wrote: »
    Thanatos wrote: »
    Ruckus wrote: »
    Odd. I don't know about a possible solution, but as a workaround have you tried creating a setting profile with the correct paper/source and saving it in the Control Panel (to make it the default), and/or can you delete the "untitled" profile?

    [Edit] You could also install the Printer again (in parallel to the original) using the same port info and see if the duplicate behaves the same.
    Yeah, I tried both creating a new profile, and saving over the "untitled" profile. I thought deleting the registry entries was supposed to delete those profiles, but apparently not. I can't find a way to do it.

    Did you restart the PC or the Spooler service after you deleted the reg entries? Spoolsv probably loads them into memory when it starts.
    I stopped it before I deleted them, and restarted it after I deleted them.

    Thanatos on
  • RuckusRuckus Registered User regular
    edited June 2010
    Thanatos wrote: »
    Ruckus wrote: »
    Thanatos wrote: »
    Ruckus wrote: »
    Odd. I don't know about a possible solution, but as a workaround have you tried creating a setting profile with the correct paper/source and saving it in the Control Panel (to make it the default), and/or can you delete the "untitled" profile?

    [Edit] You could also install the Printer again (in parallel to the original) using the same port info and see if the duplicate behaves the same.
    Yeah, I tried both creating a new profile, and saving over the "untitled" profile. I thought deleting the registry entries was supposed to delete those profiles, but apparently not. I can't find a way to do it.

    Did you restart the PC or the Spooler service after you deleted the reg entries? Spoolsv probably loads them into memory when it starts.
    I stopped it before I deleted them, and restarted it after I deleted them.

    Where were the regkeys located? Did you check HKEY_LOCAL_MACHINE, CURRENT_USER, and CURRENT_CONFIG?

    Ruckus on
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