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DSLR Help - Why are my photos messed up? (Canon EOS Rebel XS)

LanzLanz ...Za?Registered User regular
Hey guys, I'm trying to figure out what could be going on with my camera. For the most part, it takes amazing photos, provided I focus properly and such. For example, photos like this:

img0520fk.jpg

While sometimes, it ends up doing... this to them:

img0521y.jpg

[Note: images resized for the forum]

and I have no idea what is causing this problem. And that's not the only glitch, sometimes those sections where the image is damaged will be just washed out, other times the color will be off entirely. I've tried formatting the card multiple times, but it doesn't seem to prevent the problem entirely.

So, to anyone who regularly handles DSLRs and knows more about digital photography: Please advise. If it helps, I'm using a 8GB PNY Optima Class 4 SDHC Card.

waNkm4k.jpg?1
Lanz on

Posts

  • triathtriath Registered User regular
    edited June 2010
    Sensor is probably fudged, send it back to Canon. (Easy Solution) Or you can sit here and turn on and off a bunch of stuff and consume a lot of time. (Long blah solution)

    triath on
  • ArcSynArcSyn Registered User regular
    edited June 2010
    Yeah, that looks like a sensor problem. If you just got it, I'd return it for a replacement. If you're out of return policy, then contact Canon and they should be able to get you a working model.

    ArcSyn on
    4dm3dwuxq302.png
  • TechnicalityTechnicality Registered User regular
    edited June 2010
    I have the same camera, and I've never seen anything like that before.

    Technicality on
    handt.jpg tor.jpg

  • GnomeTankGnomeTank What the what? Portland, OregonRegistered User regular
    edited June 2010
    My wife and I use an Eos Rebel XS and have never seen this. It has to be a hardware issue, unless you were in some kind of custom mode and really jacked up your gray settings, but even then I don't think it would show that effect.

    GnomeTank on
    Sagroth wrote: »
    Oh c'mon FyreWulff, no one's gonna pay to visit Uranus.
    Steam: Brainling, XBL / PSN: GnomeTank, NintendoID: Brainling, FF14: Zillius Rosh SFV: Brainling
  • LanzLanz ...Za?Registered User regular
    edited June 2010
    Hmmm, thanks guys. I'll keep that in mind and try using it a bit more with some other SD cards and see if maybe it's a card problem.

    Right now I've given the current card a low-level format in the camera, so I'm gonna see how that turns out. First batch of photos seems clear, but I figure I need to give it more use before I can be certain. Thanks again, and I reeeeeally hope it's not the sensor :(

    Lanz on
    waNkm4k.jpg?1
  • saltinesssaltiness Registered User regular
    edited June 2010
    Try another SD card.

    saltiness on
    XBL: heavenkils
  • GnomeTankGnomeTank What the what? Portland, OregonRegistered User regular
    edited June 2010
    The more I look at the bad image, the more I wonder if it's the sensor. If you look, the image is actually shifted up five or six pixels. A bad sensor, to my knowledge, wouldn't do that. A bad SD card could, that seems more likely.

    GnomeTank on
    Sagroth wrote: »
    Oh c'mon FyreWulff, no one's gonna pay to visit Uranus.
    Steam: Brainling, XBL / PSN: GnomeTank, NintendoID: Brainling, FF14: Zillius Rosh SFV: Brainling
  • Lord JezoLord Jezo Registered User regular
    edited June 2010
    Is it a new camera that is doing this out of the box or it is an old one that has just started doing this recently?

    Lord Jezo on
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  • wonderpugwonderpug Registered User regular
    edited June 2010
    There was just a glitch in the Matrix when you took the shot. Was that second bird similar to the first or was it the first bird?

    Something has changed.

    wonderpug on
  • DjeetDjeet Registered User regular
    edited June 2010
    Never had sensor issue on my camera so don't know what it would look like. I have seen images corrupted in that way though and it was because the storage medium was damaged.

    Djeet on
  • Lord JezoLord Jezo Registered User regular
    edited June 2010
    Djeet wrote: »
    Never had sensor issue on my camera so don't know what it would look like. I have seen images corrupted in that way though and it was because the storage medium was damaged.

    Yeah, does the image look bad when you take the shot and it is displayed on the camera's LCD or only when you review it later / download it to your PC does it look bad?

    Lord Jezo on
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  • LanzLanz ...Za?Registered User regular
    edited June 2010
    Lord Jezo wrote: »
    Is it a new camera that is doing this out of the box or it is an old one that has just started doing this recently?

    more or less new and has done so since getting it. Maybe 1.5 months old at this point.
    wonderpug wrote: »
    There was just a glitch in the Matrix when you took the shot. Was that second bird similar to the first or was it the first bird?

    Something has changed.

    A glitch in the what now? And that was the same bird. It was taken on the canon's continuous shooting mode

    Lanz on
    waNkm4k.jpg?1
  • LanzLanz ...Za?Registered User regular
    edited June 2010
    Lord Jezo wrote: »
    Djeet wrote: »
    Never had sensor issue on my camera so don't know what it would look like. I have seen images corrupted in that way though and it was because the storage medium was damaged.

    Yeah, does the image look bad when you take the shot and it is displayed on the camera's LCD or only when you review it later / download it to your PC does it look bad?

    So far, near as I can tell, only when I review it later.

    Lanz on
    waNkm4k.jpg?1
  • Lord JezoLord Jezo Registered User regular
    edited June 2010
    Lanz wrote: »
    Lord Jezo wrote: »
    Is it a new camera that is doing this out of the box or it is an old one that has just started doing this recently?

    more or less new and has done so since getting it. Maybe 1.5 months old at this point.
    wonderpug wrote: »
    There was just a glitch in the Matrix when you took the shot. Was that second bird similar to the first or was it the first bird?

    Something has changed.

    A glitch in the what now? And that was the same bird. It was taken on the canon's continuous shooting mode

    1.5 months should still be under Cannon warranty. Just send it back. I have the same camera and like everyone else has said it should never be doing this. Stop wasting time trying to figure out how to fix it and just call them up and get it corrected. Usually their warranty department is pretty decent (I have dealt with them before on a camera with a bad flash). I have taken 1000s of shots and never once have I seen such a thing.

    Then go get a nifty fifty lens and start having fun without having to worry about all this image corruption.

    Lord Jezo on
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    I KISS YOU!
  • saltinesssaltiness Registered User regular
    edited June 2010
    He really needs to eliminate the card possibility before seeking warranty repairs on it. It could very easily be the SD card in which case Canon can't do anything about it.

    saltiness on
    XBL: heavenkils
  • El GuacoEl Guaco Registered User regular
    edited June 2010
    I really doubt it's the SD card. That looks like the shutter curtain got out of sync with the sensor capture process. Take it back to the store where you got it, first. Sending it back to the manufacturer could take a long time.

    El Guaco on
  • wonderpugwonderpug Registered User regular
    edited June 2010
    Lanz wrote: »
    wonderpug wrote: »
    There was just a glitch in the Matrix when you took the shot. Was that second bird similar to the first or was it the first bird?

    Something has changed.

    A glitch in the what now? And that was the same bird. It was taken on the canon's continuous shooting mode

    There's a really fun movie called The Matrix. Don't watch the sequels.

    As far as actual troubleshooting, there's no reason not to test other SD cards first since you already said you have some handy.

    wonderpug on
  • ArcSynArcSyn Registered User regular
    edited June 2010
    How is it possible not to know about The Matrix? Has it really gotten that old that people don't remember it?

    And yes, just stick with the first movie and don't watch the others..

    ArcSyn on
    4dm3dwuxq302.png
  • saltinesssaltiness Registered User regular
    edited June 2010
    El Guaco wrote: »
    I really doubt it's the SD card. That looks like the shutter curtain got out of sync with the sensor capture process. Take it back to the store where you got it, first. Sending it back to the manufacturer could take a long time.

    Shutter problems do not produce perfectly straight lines along pixel rows.

    saltiness on
    XBL: heavenkils
  • Dark MoonDark Moon Registered User regular
    edited June 2010
    Another vote for "try a different SD card before wasting money and time sending your camera on a pointless vacation to Canon."

    Dark Moon on
    3072973561_de17a80845_o.jpg
  • ColdredColdred Registered User regular
    edited June 2010
    saltiness wrote: »
    El Guaco wrote: »
    I really doubt it's the SD card. That looks like the shutter curtain got out of sync with the sensor capture process. Take it back to the store where you got it, first. Sending it back to the manufacturer could take a long time.

    Shutter problems do not produce perfectly straight lines along pixel rows.

    I've seen similar problems with scientific CCDs where the ADC (the thing that measures the "counts" across the CCD chip) is a bit buggered or if there is a problem with the chip. It normally accumulates counts along rows, a bit like a CRT, which would give you that perfectly straight line. If it's lost its zero position as it moves down a row, it could create that effect. It could also be that the electronic shuttering for the chip (not the physical shutter) is out of sync, so the chip gets reset half-way during the read-out phase (depending on how the chip works.)

    Most CCDs with a rolling shutter have the process Reset (clear the chip) --> Accumulate (collect photons) --> Read-out (measure the number of electron pairs generated in the chip) --> Reset --> etc.

    Coldred on
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  • LanzLanz ...Za?Registered User regular
    edited June 2010
    wonderpug wrote: »
    Lanz wrote: »
    wonderpug wrote: »
    There was just a glitch in the Matrix when you took the shot. Was that second bird similar to the first or was it the first bird?

    Something has changed.

    A glitch in the what now? And that was the same bird. It was taken on the canon's continuous shooting mode

    There's a really fun movie called The Matrix. Don't watch the sequels.

    As far as actual troubleshooting, there's no reason not to test other SD cards first since you already said you have some handy.

    Somehow I didn't pick up on the sarcasm D:

    Lanz on
    waNkm4k.jpg?1
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