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Brand Spanking New Laptop Freezing
Matt_S
Registered User regular
Registered User regular
This is the second time around I've had to write this as I just had to restart my laptop again, so I'll be brief.
I just got a new Acer Aspire 7745 laptop with Windows 7 64 bit OS on it. I like it for the most part - Windows 7 is pretty and it seems to be fast - but my big problem with it is that it likes to freeze.
I've noticed that it either freezes when a) I am starting it up or getting it out of sleep mode, or b) When I try to repair my wireless connection. Sometimes there is a problem with my wireless and it says I have "limited connectivity" even though I can connect with the wireless quite well with my iPod Touch. When I go to repair this, it freezes.
Admittedly, I'm not the best at technology and so I would appreciate any help that anyone would be willing to offer. For what it's worth, the event log is spoiler'd below. And before anyone asks, I have run Windows Update and gotten the bloatware off of the laptop. I just received it in the mail yesterday. I'm wouldn't hesitate sending it back for a replacement, but I would like to avoid that if at all possible.
I would appreciate any help that is available. Thanks!
I just got a new Acer Aspire 7745 laptop with Windows 7 64 bit OS on it. I like it for the most part - Windows 7 is pretty and it seems to be fast - but my big problem with it is that it likes to freeze.
I've noticed that it either freezes when a) I am starting it up or getting it out of sleep mode, or b) When I try to repair my wireless connection. Sometimes there is a problem with my wireless and it says I have "limited connectivity" even though I can connect with the wireless quite well with my iPod Touch. When I go to repair this, it freezes.
Admittedly, I'm not the best at technology and so I would appreciate any help that anyone would be willing to offer. For what it's worth, the event log is spoiler'd below. And before anyone asks, I have run Windows Update and gotten the bloatware off of the laptop. I just received it in the mail yesterday. I'm wouldn't hesitate sending it back for a replacement, but I would like to avoid that if at all possible.
Log Name: Application
Source: LMS
Date: 8/25/2010 11:02:52 PM
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: Matt_S
Description:
LMS Service cannot connect to Intel(R) MEI driver
Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 8/25/2010 11:02:46 PM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Matt_S
Description:
Audit events have been dropped by the transport. 0
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/25/2010 11:02:28 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Matt_S
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log Name: System
Source: EventLog
Date: 8/25/2010 11:02:45 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
The previous system shutdown at 11:00:29 PM on 8/25/2010 was unexpected.
Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 8/25/2010 10:48:46 PM
Event ID: 1014
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer: Matt_S
Description:
Name resolution for the name wpad.hsd1.wa.comcast.net timed out after none of the configured DNS servers responded.
Log Name: Application
Source: LMS
Date: 8/25/2010 10:34:51 PM
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: Matt_S
Description:
LMS Service cannot connect to Intel(R) MEI driver
Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 8/25/2010 10:34:43 PM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Matt_S
Description:
Audit events have been dropped by the transport. 0
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/25/2010 10:34:29 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Matt_S
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log Name: System
Source: EventLog
Date: 8/25/2010 10:34:42 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
The previous system shutdown at 10:31:53 PM on 8/25/2010 was unexpected.
Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 8/25/2010 10:23:27 PM
Event ID: 1014
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer: Matt_S
Description:
Name resolution for the name www.facebook.com timed out after none of the configured DNS servers responded.
Log Name: Application
Source: SideBySide
Date: 8/25/2010 10:06:51 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
Log Name: Application
Source: SideBySide
Date: 8/25/2010 10:06:51 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
Log Name: Application
Source: SideBySide
Date: 8/25/2010 10:06:51 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
Source: LMS
Date: 8/25/2010 11:02:52 PM
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: Matt_S
Description:
LMS Service cannot connect to Intel(R) MEI driver
Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 8/25/2010 11:02:46 PM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Matt_S
Description:
Audit events have been dropped by the transport. 0
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/25/2010 11:02:28 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Matt_S
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log Name: System
Source: EventLog
Date: 8/25/2010 11:02:45 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
The previous system shutdown at 11:00:29 PM on 8/25/2010 was unexpected.
Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 8/25/2010 10:48:46 PM
Event ID: 1014
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer: Matt_S
Description:
Name resolution for the name wpad.hsd1.wa.comcast.net timed out after none of the configured DNS servers responded.
Log Name: Application
Source: LMS
Date: 8/25/2010 10:34:51 PM
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: SYSTEM
Computer: Matt_S
Description:
LMS Service cannot connect to Intel(R) MEI driver
Log Name: Security
Source: Microsoft-Windows-Eventlog
Date: 8/25/2010 10:34:43 PM
Event ID: 1101
Task Category: Event processing
Level: Error
Keywords: Audit Success
User: N/A
Computer: Matt_S
Description:
Audit events have been dropped by the transport. 0
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 8/25/2010 10:34:29 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Matt_S
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Log Name: System
Source: EventLog
Date: 8/25/2010 10:34:42 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
The previous system shutdown at 10:31:53 PM on 8/25/2010 was unexpected.
Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 8/25/2010 10:23:27 PM
Event ID: 1014
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer: Matt_S
Description:
Name resolution for the name www.facebook.com timed out after none of the configured DNS servers responded.
Log Name: Application
Source: SideBySide
Date: 8/25/2010 10:06:51 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
Log Name: Application
Source: SideBySide
Date: 8/25/2010 10:06:51 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
Log Name: Application
Source: SideBySide
Date: 8/25/2010 10:06:51 PM
Event ID: 35
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Matt_S
Description:
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.
I would appreciate any help that is available. Thanks!
Matt_S on
0
Posts
4 GB RAM
500 GB hard drive
Intel HD graphics
Acer Nplify 802.11b/g/n
Windows 7 64 bit
Uninstalling third party apps can usually be safe, but say uninstalling 'Acer' related things can be hit or miss. Did you do any of that?