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boss got a laptop at a pawn store...

Angel177Angel177 Registered User regular
edited September 2010 in Help / Advice Forum
and he expects me to wipe it but having had almost no PC experience I'm a little :?

basically it has 3 accounts one unlocked and the other 2 have passwords in the unlocked account it shows that the HD is almost full but the local disk is empty and I'm worried that if I wipe it I won't be able to get the OS back.

so I turn to the wonder of the Help and Advice forum!

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Angel177 on

Posts

  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited September 2010
    Angel177 wrote: »
    and he expects me to wipe it but having had almost no PC experience I'm a little :?

    basically it has 3 accounts one unlocked and the other 2 have passwords in the unlocked account it shows that the HD is almost full but the local disk is empty and I'm worried that if I wipe it I won't be able to get the OS back.

    so I turn to the wonder of the Help and Advice forum!

    Tell your boss to pony up for a new OS and just wipe the drive and install it.

    Esh on
  • eternalbleternalbl Registered User regular
    edited September 2010
    And make sure the laptop manufacturer supports that OS on that model for drivers as well.

    eternalbl on
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  • Roland_tHTGRoland_tHTG Registered User regular
    edited September 2010
    Hit up google to make sure you can't easily set it back to factory defaults before doing anything else.

    Roland_tHTG on
  • John MatrixJohn Matrix Registered User regular
    edited September 2010
    I'm assuming this isn't stolen.

    John Matrix on
  • Angel177Angel177 Registered User regular
    edited September 2010
    not stolen, just bought from a pawn store.

    Angel177 on
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  • MegaMan001MegaMan001 CRNA Rochester, MNRegistered User regular
    edited September 2010
    Angel177 wrote: »
    not stolen, just bought from a pawn store.

    That doesn't mean it wasn't originally stolen.

    It seems awfully strange that someone would just sell a laptop with active accounts, a full hard drive, and presumably sensitive documents to a pawn store without wiping it themselves or at least removing their data?

    MegaMan001 on
    I am in the business of saving lives.
  • edited September 2010
    This content has been removed.

  • japanjapan Registered User regular
    edited September 2010
    MegaMan001 wrote: »
    Angel177 wrote: »
    not stolen, just bought from a pawn store.

    That doesn't mean it wasn't originally stolen.

    It seems awfully strange that someone would just sell a laptop with active accounts, a full hard drive, and presumably sensitive documents to a pawn store without wiping it themselves or at least removing their data?

    People who pawn stuff generally expect to get it back. That's why they take it to a pawn shop instead of selling it.

    japan on
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    edited September 2010
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    Feral on
    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • edited September 2010
    This content has been removed.

  • a5ehrena5ehren AtlantaRegistered User regular
    edited September 2010
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    You don't want to be your boss's computer bitch. If he has any problems (aka infests with worms and whatnot looking at porn), he's going to come to you to clean it. Are you willing to do free tech support as long as you work there? I wouldn't be.

    a5ehren on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited September 2010
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    Esh on
  • SipexSipex Registered User regular
    edited September 2010
    Esh wrote: »
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    While simple at the front it can present many complications (ie: The driver issues someone else mentioned earlier).

    On top of this, if the OP does this and something goes wrong (ie: turns out the video card was on it's last leg or something) he'll be liable to fix it and what's worse, his boss will just assume he'll do it.

    Sipex on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited September 2010
    Sipex wrote: »
    Esh wrote: »
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    While simple at the front it can present many complications (ie: The driver issues someone else mentioned earlier).

    On top of this, if the OP does this and something goes wrong (ie: turns out the video card was on it's last leg or something) he'll be liable to fix it and what's worse, his boss will just assume he'll do it.

    Or he could return it to the pawnshop because it's defective? I've installed new OSs on quite a few laptops and never run into an issue. You're making an awful lot of assumptions about the boss. All the OP asked was how to get the laptop going, not how to maintain his relationship with his boss.

    EDIT: OP, what make and model is the laptop out of curiosity?

    Esh on
  • PrimesghostPrimesghost Registered User regular
    edited September 2010
    Esh wrote: »
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    Yeah, that's WAY oversimplified. Sipex is right, once the OS is loaded, you still have many miles to go before you sleep.

    What brand is it and what OS is on it right now? It very likely has a built-in recovery partition that can be used to restore it to factory condition.

    Primesghost on
  • bowenbowen Sup? Registered User regular
    edited September 2010
    If the laptop manufacturer even has the drivers on their website, be prepared to go after drivers from the hardware vendors themselves.

    Be prepared to be his PC tech. Anything that happens from this point on is your fault. It's not really, but they'll say it is.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    edited September 2010
    Sipex wrote: »
    Esh wrote: »
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    While simple at the front it can present many complications (ie: The driver issues someone else mentioned earlier).

    On top of this, if the OP does this and something goes wrong (ie: turns out the video card was on it's last leg or something) he'll be liable to fix it and what's worse, his boss will just assume he'll do it.

    Yep, pretty much. Opening the can of worms is simple. It's what happens after it's open that's the problem.

    Feral on
    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited September 2010
    Feral wrote: »
    Sipex wrote: »
    Esh wrote: »
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    While simple at the front it can present many complications (ie: The driver issues someone else mentioned earlier).

    On top of this, if the OP does this and something goes wrong (ie: turns out the video card was on it's last leg or something) he'll be liable to fix it and what's worse, his boss will just assume he'll do it.

    Yep, pretty much. Opening the can of worms is simple. It's what happens after it's open that's the problem.

    Which has absolutely nothing to do with what the OP is asking.

    EDIT: It's that or the OP can say, "I don't know anything about PCs. Take it in somewhere." like you said, but again, not what he's asking.

    Esh on
  • SipexSipex Registered User regular
    edited September 2010
    Esh wrote: »
    Feral wrote: »
    Sipex wrote: »
    Esh wrote: »
    Feral wrote: »
    There are about a gazillion computer shops in any metropolitan area who will do this for roughly 1-3 hours of labor at around $60-120 per hour (US prices).

    If you want to learn how to do this, go ahead and take on the project. If you don't want to learn this skill, then the best thing to do is to advise your boss to take it to a professional. The sooner you learn to say "no, I'm not the right person for this task" at work the easier your life is going to be.

    It's not a skill. It's "Pop in a new OS CD and done". This is a weird tangent that I don't think the OP was asking about.

    While simple at the front it can present many complications (ie: The driver issues someone else mentioned earlier).

    On top of this, if the OP does this and something goes wrong (ie: turns out the video card was on it's last leg or something) he'll be liable to fix it and what's worse, his boss will just assume he'll do it.

    Yep, pretty much. Opening the can of worms is simple. It's what happens after it's open that's the problem.

    Which has absolutely nothing to do with what the OP is asking.

    Usually I'd be right with you there Esh, I'm usually big on advocating "Who cares what the situation is, this is what the OP needs." but in this case the OP has posted reservations about doing the project at all and I think it's important that he/she knows what they may be getting into.

    Sipex on
  • bowenbowen Sup? Registered User regular
    edited September 2010
    This falls under the "related advice that the OP may not think about when doing this."

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • WildEEPWildEEP Registered User regular
    edited September 2010
    Damn there is some serious goosery in this thread.

    I'll let you worry about being the techbitch in the office. You asked about how its done, this is it:

    Before you begin: Get the model and manufacturer data and look at the company website for the drivers for the you'll need. Most important are usually - Network, Motherboard, Video & Sound - in that order.


    First - get a Windows CD - preferrably whatever version it already has.
    Insert windows CD and reboot machine. During reboot process, look for something that says "Strike any key to boot from CD" and hit any key.
    From there it will begin the process of installing the OS.
    There is an option that allow you to delete the existing partition - I would recommend you just delete the partition and then have it Reformat the drive to NTFS - Quick Format (You'll see an option on the install process).

    Once this is completed, the install process will continue and have you setup your user accounts and register your copy of windows, etc.

    When you get into windows, you'll need to install those drivers you were looking at before you began. Each will need to be installed one at a time, and often will require one, if not multiple reboots.

    Once the drivers are installed, you will most likely need to install whatever the Boss wants for software - MS office, Open office, Firefox, Opera, etc.

    I'd say just to post your problems as you run into them, but considering the level of crap thats goin on in this thread...you can just PM me if you get stuck.

    WildEEP on
  • Angel177Angel177 Registered User regular
    edited September 2010
    Thanks for what I needed wild-eep, to others, its one time thing, he asked if i could its not a big deal if I can't, and I'm in Canada and the Pawnstores here have a massive system of checks and work super closely with the second hand division of the RCMP.

    Stolen and not claimed is rare.

    Angel177 on
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  • bowenbowen Sup? Registered User regular
    edited September 2010
    That's cool, glad you got it working. Just be prepared for future questions. Use it as an excuse to learn something new too, hey, maybe he'll even pay for book/classes/certifications for you if he starts doing it.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • RepoMan1023RepoMan1023 Registered User regular
    edited September 2010
    Angel177 wrote: »
    Thanks for what I needed wild-eep, to others, its one time thing, he asked if i could its not a big deal if I can't, and I'm in Canada and the Pawnstores here have a massive system of checks and work super closely with the second hand division of the RCMP.

    Stolen and not claimed is rare.
    Sorry to take this off the rails, but I see this all the damn time at work. People get their stuff stolen and they don't have the serial numbers or any other identifying features on it so it's pretty much no chance of recovery. There is a still a chance that the laptop was stolen and the owner just did not report it. It does no good for the police to try searching for a "generic HP laptop" through all the pawn stores, so they don't.

    RepoMan1023 on
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    RepoMan1023.gif
  • ceresceres When the last moon is cast over the last star of morning And the future has past without even a last desperate warningRegistered User, Moderator Mod Emeritus
    edited September 2010
    WildEEP, Esh, knock it off. And by "it" I mean commenting on the direction of the thread IN the thread. If you don't like the direction, put it back on track with an on-topic post without the commentary. Or report it and then leave it alone. Your choice.

    OP has what he needs, thread over.

    ceres on
    And it seems like all is dying, and would leave the world to mourn
This discussion has been closed.