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Laptop woes

Foolish ChaosFoolish Chaos Registered User regular
edited November 2010 in Help / Advice Forum
So my dads laptop sucks, and he asked me to see if I can fix my moms old (but less old than his) laptop and get it running for him.

So I booted the thing up and I kept getting this boot error which eventually lead to the conclusion that I would need to wipe the drive and start fresh. We didn't have a boot CD so I used the windows vista disk I bought with a computer I put together a few years ago. When given the option I formatted the drive and installed it.

Everything seemed to go smooth, except for one thing. The wireless doesn't work. It just can't detect anything. I tried diagnosing the problem and it told me that there wasn't any wireless network adapter installed. So I figured that maybe I need to install some drivers for the built in card, seeing as I didn't use a boot disc?

I found the correct driver, installed it, and rebooted. Still nothing.

I am hoping I just need to check in a box somewhere, but I can't seem to find it. Wireless-ness has been the bane of my existence for the past 2 hours and I was hoping that maybe one of you guys know whats up. This is a little bit out of my realm of expertise and google isn't helping.

I installed vista 64bit. Here is the laptop information.

Here is the driver I installed. When trying to figure out what was wrong, windows told me there was a problem with "Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)", so I googled it and sure enough there was a driver.

Foolish Chaos on

Posts

  • kuhlmeyekuhlmeye Registered User regular
    edited November 2010
    According to the site you linked, it has an Atheros wifi card and not Realtek.

    You might try going here to find the driver Toshiba lists for that computer.

    The only thing that worries me is that from Vista on Microsoft started including drivers for most things with their install disks. Hopefully the Atheros card is something that just wasn't covered.

    kuhlmeye on
    PSN: the-K-flash
  • Foolish ChaosFoolish Chaos Registered User regular
    edited November 2010
    I think that website is just wrong. At a glance the other information appears to be accurate though.

    when I go to device manager -> network adapters I actually get the Realtek RTL8102E Family PCI-E Fast Ethernet NIC NDIS 6.0. Which is actually slightly different than the version I found the driver for. But it does show that is has a driver installed so maybe the vista disk did work out.

    So if it isn't a driver issue, what could it be? Under advanced it has the property "Auto Disable PCIe (Power Saving)" highlighted, and the value is Disabled. Should this be different?

    The device status tells me it is working properly, in "PCI bus 3, device 0, function 0".

    Under details, Property is blank.

    Is this all normal? The only other laptop I have available right now is running on 7

    Foolish Chaos on
  • dukederekdukederek Registered User regular
    edited November 2010
    Realtek RTL8102E Family PCI-E Fast Ethernet NIC

    Pretty sure that's a wired network adapter. This may be your problem.

    Are you sure the computer has a wireless card? If so might it have come dislodged from the motherboard? I recently took my laptop apart (unrelated issue) and found an actual Wireless Card plugged into the motherboard (who knew)

    dukederek on
  • T. J. Nutty Nub T. J. Nutty Nub Registered User regular
    edited November 2010
    I know this is dumb, but I made this mistake. Make sure any external switch controling the wireless is on

    T. J. Nutty Nub on
  • Foolish ChaosFoolish Chaos Registered User regular
    edited November 2010
    Yeah.... I think I just figured that out... I was wondering why the new problem was "you aren't plugging in a cord jackwad!"

    The other laptop I have around here actually has both a realtek and an atheros under network adapters. So that is a little troubling that it isn't even registering on this one.

    And yes, this computer was connecting to the internet wirelessly before it got borked around a year ago.

    edit: And yes, the switch is set to on. :P Ive done that enough times to immediately check that every time.

    Foolish Chaos on
  • RuckusRuckus Registered User regular
    edited November 2010
    Look the notebook up on toshiba's website and you should be able to get drivers there.

    Ruckus on
  • Foolish ChaosFoolish Chaos Registered User regular
    edited November 2010
    Yeah it worked. Thanks for the help guys!

    Foolish Chaos on
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