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Possibly Suing a Debt Collector

SuperdupeSuperdupe Registered User regular
edited February 2011 in Help / Advice Forum
Real quick background on this:

Wrapped up my lease with an apartment complex in Atlanta in August 2010. On the final day of the lease I went into the office, made out a check labeled "final payment" for the amount they quoted, which they cashed. In October I start getting calls from Professional Debt Mediation, Inc. (PDM) claiming I owe $133. Never received the 5 day letter. I faxed them a basic letter asking for the notification, verification of debt, and requesting they cease and desist contact except through mail. Haven't heard from them since. Flash forward to today - I was checking my credit report and discovered they've reported the amount as a collection.

Now, I'm just curious what my options are. I still have the carbon copy of the check I made out to the apartment noted "final payment" which they cashed. I know I probably should have sent the fax as a certified letter instead, but the fax was time-stamped and verified both on my end and by an employee at PDM. Would that stand up in court?

Also, as I've not received a single written document from PDM, how can they report an unverified collection? Do I need to check to see if I have a judgment against me?

I am fully prepared to sue PDM and the apartment and whoever else I need to to the fullest extent of the law, as I am quite confident I don't owe this money and I believe it's fairly clear they violated the FDCPA. I just need to know where to start.

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Superdupe on

Posts

  • HevachHevach Registered User regular
    edited February 2011
    Before you get on the lawsuit wagon, contest it on your credit report. There's a good chance that's all it'll take.

    Is the carbon copy from your checkbook or a front-and-back copy showing the canceled check? The checkbook carbon will only show you wrote the check, not that it was cashed, cleared, or even if you gave it to them to begin with. Get bank documents showing the transaction, like the statement from the month it was cashed and a front and back copy of the canceled check.

    I had a thread last year just before I went to court to fight a fraudulent collection. I'll add one other bit of advice: "They have to prove you do owe, you don't have to prove you don't," is the worst advice you can take. When you go to meet with a lawyer, take every relevant piece of paper you can get your hands on. It's kind of scary how much "proof" a shady collector can bring to court even when the debt never existed with the original creditor.

    Hevach on
  • SuperdupeSuperdupe Registered User regular
    edited February 2011
    You're probably right about just disputing the collection, but dealing with all this over what is a relatively small amount of money has my urge to kill rising.

    The carbon copy is from my checkbook, but my online banking stuff shows when the check was cashed and all that. Guess I could print that out for more ammo.

    Superdupe on
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  • HevachHevach Registered User regular
    edited February 2011
    Superdupe wrote: »
    You're probably right about just disputing the collection, but dealing with all this over what is a relatively small amount of money has my urge to kill rising.

    The carbon copy is from my checkbook, but my online banking stuff shows when the check was cashed and all that. Guess I could print that out for more ammo.

    Print it out, but get a bank printout as well. They should be able to give you a front-and-back copy of the check if it was recent enough to still be online. Depending on what bank you're with, they might even have that online.

    Hevach on
  • Reverend_ChaosReverend_Chaos Suit Up! Spokane WARegistered User regular
    edited February 2011
    They have violated the FDCPA by having an unverified listing. I don't know how your fax is going to stand up in court if you go that route. I think it depends on a judge. I highly reccomend disputing it with the credit bureaus. Validating your alleged debt with the bureau without first validating it with you is another FDCPA violation.

    For each FDCPA violation, you can sue for $1000 and they add up quickly.

    One thing that I have read about suggested sending an Intent to Sue letter, offering them to settle out of court. This settlement can include a clause that states the collection agency can never attempt to collect, sell, or validate/confirm this debt with any entity. They consider it paid in full, and then you dispute it with the bureaus and when they don't respond it just disappears. This is generally called a Pay for Delete, though you don't have to "pay" them to achieve it.

    Reverend_Chaos on
    “Think of me like Yoda, but instead of being little and green I wear suits and I'm awesome. I'm your bro—I'm Broda!”
  • DeebaserDeebaser on my way to work in a suit and a tie Ahhhh...come on fucking guyRegistered User regular
    edited February 2011
    Superdupe wrote: »
    Real quick background on this:

    Wrapped up my lease with an apartment complex in Atlanta in August 2010. On the final day of the lease I went into the office, made out a check labeled "final payment" for the amount they quoted, which they cashed.

    Writing "Final Payment" or "Paid in full" on a check memo doesn't really do anything. That's just a myth.
    Also, as I've not received a single written document from PDM, how can they report an unverified collection? Do I need to check to see if I have a judgment against me?

    I am fully prepared to sue PDM and the apartment and whoever else I need to to the fullest extent of the law, as I am quite confident I don't owe this money and I believe it's fairly clear they violated the FDCPA. I just need to know where to start.

    Calm down. Call them up and talk to them without threatening a lawsuit. Find out what the discrepancy is without raging on them about the perceived infringement on your rights.

    Alternately, you can write a letter to the credit agencies disputing the validity of the account.

    Deebaser on
  • XaquinXaquin Right behind you!Registered User regular
    edited February 2011
    Deebaser wrote: »
    Superdupe wrote: »
    Real quick background on this:

    Wrapped up my lease with an apartment complex in Atlanta in August 2010. On the final day of the lease I went into the office, made out a check labeled "final payment" for the amount they quoted, which they cashed.

    Writing "Final Payment" or "Paid in full" on a check memo doesn't really do anything. That's just a myth.
    Also, as I've not received a single written document from PDM, how can they report an unverified collection? Do I need to check to see if I have a judgment against me?

    I am fully prepared to sue PDM and the apartment and whoever else I need to to the fullest extent of the law, as I am quite confident I don't owe this money and I believe it's fairly clear they violated the FDCPA. I just need to know where to start.

    Calm down. Call them up and talk to them without threatening a lawsuit. Find out what the discrepancy is without raging on them about the perceived infringement on your rights.

    Alternately, you can write a letter to the credit agencies disputing the validity of the account.

    true, but it does kind of put them in a position where you can say 'why didn't you tell me that wasn't the final payment?'

    Xaquin on
  • Dr. FrenchensteinDr. Frenchenstein Registered User regular
    edited February 2011
    if they haven't contacted you since, i'm betting it will drop off your report when you dispute it. No need to get litigious yet.

    Dr. Frenchenstein on
  • bowenbowen Sup? Registered User regular
    edited February 2011
    While I agree with everyone here, write down everything that happens, dates, names. You want to be prepared when you enter court asking for thousands in FDCPA violations. Being able to go "neiner neiner neiner, you guys are fucked" is a powerful motivation for them to stop being dicks, which collections always is. At least they can stop now while it's at ~$2000 rather than going further.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • SuperdupeSuperdupe Registered User regular
    edited February 2011
    Deebaser wrote: »
    Superdupe wrote: »
    Real quick background on this:

    Wrapped up my lease with an apartment complex in Atlanta in August 2010. On the final day of the lease I went into the office, made out a check labeled "final payment" for the amount they quoted, which they cashed.

    Writing "Final Payment" or "Paid in full" on a check memo doesn't really do anything. That's just a myth.
    Also, as I've not received a single written document from PDM, how can they report an unverified collection? Do I need to check to see if I have a judgment against me?

    I am fully prepared to sue PDM and the apartment and whoever else I need to to the fullest extent of the law, as I am quite confident I don't owe this money and I believe it's fairly clear they violated the FDCPA. I just need to know where to start.

    Calm down. Call them up and talk to them without threatening a lawsuit. Find out what the discrepancy is without raging on them about the perceived infringement on your rights.

    Alternately, you can write a letter to the credit agencies disputing the validity of the account.

    I appreciate the advice, but a couple things. I'm a paralegal (although not in this area of the law, hence my lack of knowledge on this particular issue) and I've been told on several occasions by attorneys that checks, particularly cashed checks, represent a contract of sorts between the payer and payee, and can thus carry the weight of law in certain situations, which is why I included that stuff. I'm not sure if my situation is one of those times, but it's certainly not a myth.

    Your second point goes to the heart of my problem. I've tried to find out what the discrepancy was. That's why I sent them the verification of debt letter. They never responded (which they are required to do by law) and reported the debt to a credit agency anyway, which is an infringements of my rights. That said, angry is probably too strong a word. I'm basically just irritated at their utter lack of compliance with basic debt collection laws throughout this process, and was hoping that if I slapped them on the wrist hard enough they wouldn't do this shit to someone with a greater amount at stake.

    Superdupe on
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  • oldsakoldsak Registered User regular
    edited February 2011
    Writing "payment in full" on a check can be interpreted as an offer to settle a disputed amount. However, I believe there has to be a known dispute (you claim your payment matched their final quote).

    Also, I think the recipient can cash the check anyway without accepting it as a settlement if they write their protest on the check.

    oldsak on
  • DeebaserDeebaser on my way to work in a suit and a tie Ahhhh...come on fucking guyRegistered User regular
    edited February 2011
    Superdupe wrote: »
    Deebaser wrote: »
    Superdupe wrote: »
    Real quick background on this:

    Wrapped up my lease with an apartment complex in Atlanta in August 2010. On the final day of the lease I went into the office, made out a check labeled "final payment" for the amount they quoted, which they cashed.

    Writing "Final Payment" or "Paid in full" on a check memo doesn't really do anything. That's just a myth.
    Also, as I've not received a single written document from PDM, how can they report an unverified collection? Do I need to check to see if I have a judgment against me?

    I am fully prepared to sue PDM and the apartment and whoever else I need to to the fullest extent of the law, as I am quite confident I don't owe this money and I believe it's fairly clear they violated the FDCPA. I just need to know where to start.

    Calm down. Call them up and talk to them without threatening a lawsuit. Find out what the discrepancy is without raging on them about the perceived infringement on your rights.

    Alternately, you can write a letter to the credit agencies disputing the validity of the account.

    I appreciate the advice, but a couple things. I'm a paralegal (although not in this area of the law, hence my lack of knowledge on this particular issue) and I've been told on several occasions by attorneys that checks, particularly cashed checks, represent a contract of sorts between the payer and payee, and can thus carry the weight of law in certain situations, which is why I included that stuff. I'm not sure if my situation is one of those times, but it's certainly not a myth.

    It's a myth, dude. It's a very popular myth. Also, in my experience attorneys do not know most intricacies of the law outside their day-to-day work.
    Your second point goes to the heart of my problem. I've tried to find out what the discrepancy was. That's why I sent them the verification of debt letter. They never responded (which they are required to do by law) and reported the debt to a credit agency anyway, which is an infringements of my rights. That said, angry is probably too strong a word. I'm basically just irritated at their utter lack of compliance with basic debt collection laws throughout this process, and was hoping that if I slapped them on the wrist hard enough they wouldn't do this shit to someone with a greater amount at stake.

    Talk to your old management company and/or the debt collectors over the phone and find out what the debt represents. It's only $133. It'll probably cost you half of that and a decent chunk of your time to file this in small claims court. Chasing a few thousand dollars because the management company didn't accept your check memo as the final authoritative say on the matter and a first class letter that may have been lost in the mail probably isn't in your best interest.

    Get it sorted and if you do actually owe the $133, see if they'll accept a "pay to delete" to get that shit off your credit report.

    Deebaser on
  • Al_watAl_wat Registered User regular
    edited February 2011
    Can't you verify if certain pieces of mail were in fact delivered?

    Also I want to say: if they violated the FDCPA (or whatever legislation applies to them), take em' to the fucking cleaners.

    You can call them up and try to wring information out of them, but keep in mind that collectors routinely lie through their teeth. I know, I used to work as one.

    I'd recommend getting real legal advice though.

    Al_wat on
  • Reverend_ChaosReverend_Chaos Suit Up! Spokane WARegistered User regular
    edited February 2011
    Al_wat wrote: »
    Can't you verify if certain pieces of mail were in fact delivered?

    Also I want to say: if they violated the FDCPA (or whatever legislation applies to them), take em' to the fucking cleaners.

    You can call them up and try to wring information out of them, but keep in mind that collectors routinely lie through their teeth. I know, I used to work as one.

    I'd recommend getting real legal advice though.

    Most collection agents work on commission. Their job is to get you to pay as much as possible RIGHT NOW, because that is how they get paid. I had a guy call me at work, first time I had ever even heard from these guys, they told me that if I did'nt pay them in full within 2 hours, they would have a cop there to arrest me...

    I know that not all of these collection reps are total douchebags, but a lot of them are. They don't care if you legitimately owe the money or not, they just need to convince you to send in some money so they can get paid. I am currently fighting with a collection agency that tried all kinds of BS with me, and when I sent them a dispute letter the collection guy called me all pissed off and told me that he was just going to sue me. They did sue me, but without validating my debt first. I filed a counter suit for 18 FDCPA violations with a mountain of paperwork with detailed accounts of all contacts, mostly phone messages left on my work phone, which I meticulously transcribed. I spelled out each and every violation in detail and kindly asked for $18k (This is all for 2 seperate collections they state I owe totallying $1200, which they refuse to validate)

    Reverend_Chaos on
    “Think of me like Yoda, but instead of being little and green I wear suits and I'm awesome. I'm your bro—I'm Broda!”
  • SimpsoniaSimpsonia Registered User regular
    edited February 2011
    They did sue me, but without validating my debt first. validate)

    To my knowledge, the FDCPA does not require validation before suit is filed. Request for verification, does however, prevent any communication (with the exception of the summons anything else related to litigation) until the debt is verified. I'm surprised they didn't verify the debt. Usually they just send out some BS affidavit from Marjorie in billing or shit like that.

    However the threat to get cops on you and all that other BS, totally egregious violations of the FDCPA.

    Simpsonia on
  • bowenbowen Sup? Registered User regular
    edited February 2011
    Al_wat wrote: »
    Can't you verify if certain pieces of mail were in fact delivered?

    Also I want to say: if they violated the FDCPA (or whatever legislation applies to them), take em' to the fucking cleaners.

    You can call them up and try to wring information out of them, but keep in mind that collectors routinely lie through their teeth. I know, I used to work as one.

    I'd recommend getting real legal advice though.

    Most collection agents work on commission. Their job is to get you to pay as much as possible RIGHT NOW, because that is how they get paid. I had a guy call me at work, first time I had ever even heard from these guys, they told me that if I did'nt pay them in full within 2 hours, they would have a cop there to arrest me...

    I know that not all of these collection reps are total douchebags, but a lot of them are. They don't care if you legitimately owe the money or not, they just need to convince you to send in some money so they can get paid. I am currently fighting with a collection agency that tried all kinds of BS with me, and when I sent them a dispute letter the collection guy called me all pissed off and told me that he was just going to sue me. They did sue me, but without validating my debt first. I filed a counter suit for 18 FDCPA violations with a mountain of paperwork with detailed accounts of all contacts, mostly phone messages left on my work phone, which I meticulously transcribed. I spelled out each and every violation in detail and kindly asked for $18k (This is all for 2 seperate collections they state I owe totallying $1200, which they refuse to validate)

    This right here is why you should always keep track of FDCPA violations. It's glorious to sue dirtbags for things that are as innocuous as phone calls for more than 15x's the original debt.

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
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