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ITT you help me laptop.
Flying Couch
Registered User regular
Registered User regular
I recently inherited a laptop from a family member. I believe it's an HP DV6500/CT. But it's not healthy.
Regardless of where it's power is coming from (and I suspect the battery is nearing the end of it's life) it doesn't get very far after starting it up. I've put it through a startup repair but that didn't get me anywhere. Sometimes it will ask me whether I want to do another startup repair or start Windows normally. When it does get any farther than that, it'll last maybe two seconds before going to a blue screen. I can't read the text on it fast enough, the only words I can see before it restarts itself are "MEMORY_EXCESSIVE."
That's all the relevant info I can think of ATM. I'm not terribly computer-savvy, but I hope someone here can help. I'm mostly just hoping this can be resolved quickly and without paying $Texas.
Regardless of where it's power is coming from (and I suspect the battery is nearing the end of it's life) it doesn't get very far after starting it up. I've put it through a startup repair but that didn't get me anywhere. Sometimes it will ask me whether I want to do another startup repair or start Windows normally. When it does get any farther than that, it'll last maybe two seconds before going to a blue screen. I can't read the text on it fast enough, the only words I can see before it restarts itself are "MEMORY_EXCESSIVE."
That's all the relevant info I can think of ATM. I'm not terribly computer-savvy, but I hope someone here can help. I'm mostly just hoping this can be resolved quickly and without paying $Texas.
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It's not still under warranty, is it? Looks like it came out about four years ago?
I shall try this later today when I am where it is. I don't know if it's still under warranty. I honestly don't know anything about it other than it was my parent's, it doesn't work now, and I'm welcome to keep it if I can make it work again. But given it's age, yes, I seriously doubt it's still covered. All I even have with it is two recovery discs that my mother labelled, the power cable, and a wireless adapter since the onboard one for some reason doesn't work anymore.
well that's not a good sign
grab a full windows install disk and reformat the drive properly
beyond that you're going to have to start taking it apart and pulling components like Tycho suggests. Be sure to have instructions with you when you start.