Club PA 2.0 has arrived! If you'd like to access some extra PA content and help support the forums, check it out at patreon.com/ClubPA
The image size limit has been raised to 1mb! Anything larger than that should be linked to. This is a HARD limit, please do not abuse it.
Our new Indie Games subforum is now open for business in G&T. Go and check it out, you might land a code for a free game. If you're developing an indie game and want to post about it, follow these directions. If you don't, he'll break your legs! Hahaha! Seriously though.
Our rules have been updated and given their own forum. Go and look at them! They are nice, and there may be new ones that you didn't know about! Hooray for rules! Hooray for The System! Hooray for Conforming!
Caller: Hi, I’m having some problems with my hard drive.
Me: Could you be more specific?
Caller: Well the screen is blue with a bunch of gibberish on it so I think the hard drive is broken.
Me: Let’s just start with a quick reboot of your computer. Could you please power it off and then on again?
Caller: [about 4 seconds later] - The blue screen is still there.
Me: That was pretty quick for a reboot, can you describe what you are doing?
Caller: I’m pushing the power button.
Me: Can you make sure to hold it down for about 5 seconds?
Caller: [about 6 seconds later] The blue screen is STILL there!
Me: Are you just turning the monitor on and off?
Caller: Yes. Did you want me to try pushing the power button on the hard drive?
A remote call center agent (they work from home, and we would service their equipment as well) shows up with a box of equipment. She hands it to me and says:
Agent: This is broken. There’s a noise in the headset that I can’t hear that’s making me crazy!
Me: (stiffling laughter) I’m sorry, could you repeat that?
Agent: (getting angry) It’s not funny! There is a NOISE in my HEADSET that I CAN’T HEAR that’s driving me CRAZY!
Me: Um. OK. I’ll see what I can do I guess.
I took the box of equipment to the back room, re-arranged it, and gave it back to her. I guess that fixed everything because we never heard from her again.
Fitocracy: Join us in the SE++ group!
XBox LIVE: Bogestrom | Destiny