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[TRENCHES] Thursday, October 4, 2012 - Vox Populi

GethGeth LegionPerseus VeilRegistered User, Moderator, Penny Arcade Staff, Vanilla Staff vanilla
edited October 2012 in The Penny Arcade Hub
Vox Populi


Vox Populi
http://trenchescomic.com/comic/post/vox-populi

This is an Easy Job!

Anonymous

When I was younger and a more junior tester, I did my time as a footslogger in the testing war. I flicked through menus, loading screens and fairly boring apps thousands of times.

In April 2010, I thought I’d finally broken into a more lucrative market. I was scheduled to test a mobile app. My fellow testers and I were shown into the ‘secured’ testing lounge - a converted cafeteria which had been installed with a multitude of sound-proofed pods and cubicles (the Devs wanted us to test in isolation for the first few days, before we all met up at the end of the week to combine our results).

I sat in my pod, and a mobile device was brought to me. As I fired up the program, I began to get excited. The premise of the game was simple enough - various food items would be launched across the touchscreen, and using my fingers I had to chop through these delicious consumables whilst avoiding deadly explosives.

So for a couple of days I sat riveted, slicing away. I didn’t even care about the repetition, it was refreshing to test a fun game. I didn’t even really need to fill out any bug reports, the app was working really well.

I gathered with my colleagues on the third day, excited to compare notes (and most importantly, scores!). We sat around a table with the Devs, and I reported first. I commented on some minor Scoreboard bugs, and a couple of crashes I had on loading screens. I also complimented on the nice Watermelon graphics in the game. Everyone was silent in the room - ‘Did … did no one else think the Watermelon was nice?’ I inquire.

The Lead Developer took the mobile device from my hands, before informing me that the app I should have been working on was a data management app for medical professionals. Apparently someone on the dev team had taken a test device home and their son had installed the game on there.

I was asked to leave the facility for wasting company time and money. No one seemed bothered that I had wasted my own time sitting in a booth playing phone games - though I suppose many people see that as a normal day at the office.


Geth on

Posts

  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    The story seems more like an "Oops, I should have listened to/read my instructions, I am a dumbass" type story than a reflection of the industry in any way.

    "excuse my French
    But fuck you — no, fuck y'all, that's as blunt as it gets"
    - Kendrick Lamar, "The Blacker the Berry"
  • TPSouTPSou Mr Registered User regular
    Agreed, I've never been a tester but I find it hard to believe you can be left in a room to test something for days without being told what it is you're testing.

  • PaperPrittPaperPritt Registered User regular
    There's something iffy with that story. Why would you need isolation to test a data management app? :o Also, no one checked with the testers in days to see what was up?

    I'm not calling bs, but hrmm. You know. hrmmm

  • TychoCelchuuuTychoCelchuuu PIGEON Registered User regular
    How can you test boring apps thousands of times then finally graduate to mobile apps? WTF other kind of "app" is there? I mean, either every program is an app, or only mobile programs are apps, right? Because if app isn't a bullshit term for "mobile program" then it just describes every program.

  • KarlKarl Registered User regular
    TPSou wrote: »
    Agreed, I've never been a tester but I find it hard to believe you can be left in a room to test something for days without being told what it is you're testing.

    Yeah, how did he know to load up Fruit Ninja and not the actual app he was meant to be testing?

    He's either an idiot or the company he was testing for are idiots for not telling what the app is they were testing.

    Hell, why didn't he just ask?

  • zepherinzepherin Russian warship, go fuck yourself Registered User regular
    It is also possible that someone dropped the ball with him. It happends where everyone else thought that he was told what they were testing. HR thought the trainers would do it, the trainers thought HR or the management would do it. Management thought it was already done. That sort of thing. Also some companies let the employees go with minimal supervision during the first week to see what they'll do. If they are self motivated, ask questions, and try to get things done they get to stay. If they don't they get to steppin. I'm not saying I agree with that philosophy but it is a a management strategy.

  • MyiagrosMyiagros Registered User regular
    Something about the story doesn't add up. In addition to Karl's observations.
    - Story takes place in April 2010
    - Fruit Ninja release April 21, 2010
    - Release was on iPhone, Android wasn't until September so I don't see them testing at that point
    - iPhone games tend to be paid for apps
    - Developers kid installed the game, which had to be paid for, on a system that the developer took home(why wasn't there security measures on this?)

    Sounds a bit fabricated to me, I would wager that it's more likely that the guy was just playing Fruit Ninja on his phone so much that when they went to have their discussion he blurted out Fruit Ninja stuff and got caught for not doing his work.

    iRevert wrote: »
    Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
    Steam: MyiagrosX27
  • RMS OceanicRMS Oceanic Registered User regular
    I rather like the "forgot I could fly" gag when it comes up. :)

    The story is a tad odd.

  • Sgt.Big_BubbaloolaSgt.Big_Bubbaloola That's Mr to you! Everywhere man....Registered User regular
    So are we calling shenanigans on this then?



    Well gosh, I suppose I might as well settle in for a nice cuppa ...... this is gonna be good!
  • RMS OceanicRMS Oceanic Registered User regular
    So are we calling shenanigans on this then?

    More like it feels like some details are missing.

  • DiannaoChongDiannaoChong Registered User regular
    If the Data was for health care, there may have been HIPPA issues to consider. When hippa issues are concerned, while you could have all those testers in a room together, they would have to be secluded from anyone not testing. And If the testers only signed the NDA/BSA's, then noone else would be able to look at the app or data from it. Doesn't excuse the mistake made, and it probably should of been the dev who let the device go home getting fired for privacy concerns.

    Too many holes in the story.

    steam_sig.png
  • zepherinzepherin Russian warship, go fuck yourself Registered User regular
    If the Data was for health care, there may have been HIPPA issues to consider. When hippa issues are concerned, while you could have all those testers in a room together, they would have to be secluded from anyone not testing. And If the testers only signed the NDA/BSA's, then noone else would be able to look at the app or data from it. Doesn't excuse the mistake made, and it probably should of been the dev who let the device go home getting fired for privacy concerns.

    Too many holes in the story.
    We just did HIPPA training at work. The developers likely populated the medical data with a junk database, or got a list of people who have signed off on having their data used like that. Actually HIPPA really isn't too hard from a protection standpoint, companies that get hit with fines and lawsuits are really just fucking lazy or super cheap. It's not even that expensive too.

  • geniekidgeniekid Registered User regular
    My favorite part about these comics are the virtual costumes.

  • PersuterPersuter Registered User regular
    Patently fake story: "I didn’t even really need to fill out any bug reports, the app was working really well. ... I commented on some minor Scoreboard bugs, and a couple of crashes I had on loading screens"

    Crashes on loading screens didn't merit a bug report?

    Not to mention the generally ridiculous idea that you would literally be shoved into an isolation cubicle with a test device (even though security is so lax that someone took it home and gave it to their son) and told, "Test!", and then have no other interaction with humans for two days.

    It's a joke.

  • GaslightGaslight Registered User regular
    geniekid wrote: »
    My favorite part about these comics are the virtual costumes.

    Yeah. I'm not sure I really understand Cora's, though. It looks sort of like an olive drab beekeeper suit with a safari hat. Doesn't have as much of the space cowboy thing which seems to be the theme of the game going on.

  • premiumpremium Registered User regular
    I thought the little stars on the end of the pitchfork shadow were a nice touch.

  • KoopahTroopahKoopahTroopah The koopas, the troopas. Philadelphia, PARegistered User regular
  • CobellCobell Registered User regular
    I'm also a bit confused. There's no way to be confused what kind of company/software you work for. Companies that make games and companies that make data management app for medical professionals are not the same.

  • Lindsay LohanLindsay Lohan Registered User regular
    Gaslight wrote: »
    Gaslight wrote: »
    geniekid wrote: »
    My favorite part about these comics are the virtual costumes.

    Yeah. I'm not sure I really understand Cora's, though. It looks sort of like an olive drab beekeeper suit with a safari hat. Doesn't have as much of the space cowboy thing which seems to be the theme of the game going on.
    I was guessing Space Game Warden? The hat kind of had a forest ranger feel to it.

  • DarkewolfeDarkewolfe Registered User regular
    Gaslight wrote: »
    Gaslight wrote: »
    geniekid wrote: »
    My favorite part about these comics are the virtual costumes.

    Yeah. I'm not sure I really understand Cora's, though. It looks sort of like an olive drab beekeeper suit with a safari hat. Doesn't have as much of the space cowboy thing which seems to be the theme of the game going on.
    I was guessing Space Game Warden? The hat kind of had a forest ranger feel to it.

    I think she is supposed to be a female version of the stereotypical "kind of fat, grizzled miner guy." The old coot who'd been panning for gold and shouted, "NICE SHOOTIN! TRY ANOTHER ONE!"

    What is this I don't even.
  • HardtargetHardtarget There Are Four Lights VancouverRegistered User regular
    ya she's a space ranger due to being in charge is how I read it, it's like a military hat

    steam_sig.png
    kHDRsTc.png
  • DesertChickenDesertChicken Registered User regular
    I'm guessing Cora's wearing level 10 gear. You know, the ugly, mismatched stuff.

    PSN/XBLA/SteamID- DesertChicken
    LoL - Renon DeSaxous
  • DeebaserDeebaser on my way to work in a suit and a tie Ahhhh...come on fucking guyRegistered User regular
    Cobell wrote: »
    I'm also a bit confused. There's no way to be confused what kind of company/software you work for. Companies that make games and companies that make data management app for medical professionals are not the same.

    It was a tall tale from the trenches.

  • El GuacoEl Guaco Registered User regular
    The tester was given no instruction on what to test or how to test it? Baloney.

  • TaramoorTaramoor Storyteller Registered User regular
    The shadow of the trident with stars on the end makes me laugh.

    Also, I've done this sort of "shoved in a room and left to test" kind of thing before. It's possible that the only app on the device when he got it was Fruit Ninja. A lot of coincidences would have to collide for this story to take place, but it is totally possible. I just love that he was the only one accidentally testing the wrong app, and he went first at the triage meeting.

    I think dawning horror as everybody else went around the room and explained what they'd found in the app he was supposed to be testing would've made for a funnier fake story, so I'm going to roll with "True" on this one.

  • SpaceHonkySpaceHonky Registered User new member
    I made an account to say this article is BS.

  • TubeTube Registered User admin
    It's possible that it's true and the subject of the story is simply the stupidest person who has ever lived.

  • FramlingFramling FaceHead Geebs has bad ideas.Registered User regular
    I would be willing to accept that the story is mostly true, with some details changed to protect the identity of the subject, who is only one of the stupidest people in the world.

    you're = you are
    your = belonging to you

    their = belonging to them
    there = not here
    they're = they are
  • CobellCobell Registered User regular
    Tube wrote: »
    It's possible that it's true and the subject of the story is simply the stupidest person who has ever lived.

    Thinking about it, I suppose that is why it makes so much sense that the guy was fired immediately after the meeting.

  • GojiraXGojiraX Registered User regular
    Well these kind of testing jobs are literally the lowest of the low. Minimum wage, usually the testers are still in high school, and herded up by some company like McTesting or Testo Bell or whatever. I'm sure his getting fired was about as meaningful to him as getting passed up for the kickball team. Wouldn't call him an idiot but he probably had no work experience at all and wasn't ready to move up the chain.

  • sweavesweave Registered User new member
    her costume is based off of judge jb from bravestarr (http://bravestarr.wikia.com/wiki/Judge_J.B._McBride)
    in fact the whole game is based off of it

  • Ori KleinOri Klein Registered User regular
    Persuter wrote: »
    Not to mention the generally ridiculous idea that you would literally be shoved into an isolation cubicle with a test device and told, "Test!", and then have no other interaction with humans for two days.

    Actually there have been Games QA Hell stories like that in the past, whether Trenches or the Internet at large.

  • OptyOpty Registered User regular
    Basically the dude got fired for getting handed a game to test and not being smart enough to question it when the entirety of his work he had done for this testing company was boring shit. Also since the story is from the tester's perspective, we don't know if anything happened to the dev who let his kid install stuff on his dev phone.

  • TubeTube Registered User admin
    he also didn't notice that the logo on the splash screen said half brick instead of the name of his company

  • El SkidEl Skid The frozen white northRegistered User regular
    I got the impression that he was working for a testing-for-hire shop. Basically a temp agency for testing. Not recognizing the company logo as being the current company could maybe not be the dumbest thing ever.

    If the story is true it's because the company wanted to do what is called "Black Box Testing". Instead of telling you how to use the application or describing what it does, they give you as little information as possible to limit any preconceptions going into the test. Then you try to figure things out from the point of view of someone with no information, and they can use your feedback- if the feedback is "why does it take so long to get to the printing section" you can figure out that the print shortcut is probably not prominent enough on the screen, for instance. Or if they say "why can't I do X" then they can change the design of X to make it more intuitive.

    It's entirely possible that the story is full of poop, but sometimes people DO take their testers and try to deliberately not give them any information before they start testing- it would be really dumb to take a tester from off the street or from a company you'd never worked with before and not even give them the name of the app they're going to be testing, though.

  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    El Skid wrote: »
    I got the impression that he was working for a testing-for-hire shop. Basically a temp agency for testing. Not recognizing the company logo as being the current company could maybe not be the dumbest thing ever.

    If the story is true it's because the company wanted to do what is called "Black Box Testing". Instead of telling you how to use the application or describing what it does, they give you as little information as possible to limit any preconceptions going into the test. Then you try to figure things out from the point of view of someone with no information, and they can use your feedback- if the feedback is "why does it take so long to get to the printing section" you can figure out that the print shortcut is probably not prominent enough on the screen, for instance. Or if they say "why can't I do X" then they can change the design of X to make it more intuitive.

    It's entirely possible that the story is full of poop, but sometimes people DO take their testers and try to deliberately not give them any information before they start testing- it would be really dumb to take a tester from off the street or from a company you'd never worked with before and not even give them the name of the app they're going to be testing, though.

    Yeah I assumed he was working for an outsource company that does testing for other companies, so he could be excused for not immediately recognizing, via the company logo, that he was in the wrong program.

    It just seems like he would have had some kind of information to go on, even if he for some reason couldn't discuss it with the other testers. If that wasn't the case he probably should have made it more clear in his story.

    "excuse my French
    But fuck you — no, fuck y'all, that's as blunt as it gets"
    - Kendrick Lamar, "The Blacker the Berry"
  • motoyugotamotoyugota Registered User new member
    zepherin wrote: »
    zepherin wrote: »
    If the Data was for health care, there may have been HIPPA issues to consider. When hippa issues are concerned, while you could have all those testers in a room together, they would have to be secluded from anyone not testing. And If the testers only signed the NDA/BSA's, then noone else would be able to look at the app or data from it. Doesn't excuse the mistake made, and it probably should of been the dev who let the device go home getting fired for privacy concerns.

    Too many holes in the story.
    We just did HIPPA training at work. The developers likely populated the medical data with a junk database, or got a list of people who have signed off on having their data used like that. Actually HIPPA really isn't too hard from a protection standpoint, companies that get hit with fines and lawsuits are really just fucking lazy or super cheap. It's not even that expensive too.

    It's amazing how many people that know about HIPAA can't seem to get that it's HIPAA and not HIPPA.

  • motoyugotamotoyugota Registered User new member
    Yeah, I read this story, and immediately thought there was no way this was anything other than complete and total BS. Way too many holes, as everyone here has already posted.

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