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My computer's touchpad has gone insane
Pipe Dreamer
Registered User regular
Registered User regular
So a few hours ago this afternoon, my computer's touchpad suddenly decided that it was being permanently left-clicked. Any attempt to move the cursor would result in highlighting or click-and-dragging. I tried rebooting, reinstalling the driver, and (in a last-ditch attempt) doing a factory reset, none of which solved the problem.
My computer is an ASUS Zenbook UX31E. Is there anything else I might be able to do to salvage the situation? I've contacted ASUS support but was put on hold for half an hour and I didn't have time to wait any longer, though I would try again tomorrow. I'd also love it if somebody could give me some idea of what to expect in terms of money/time if I do end up having to send it back in, which I suspect I will. The computer is still under warranty.
(And yes, obviously the short-term solution is to use a mouse, which I'm going to get tomorrow.)
My computer is an ASUS Zenbook UX31E. Is there anything else I might be able to do to salvage the situation? I've contacted ASUS support but was put on hold for half an hour and I didn't have time to wait any longer, though I would try again tomorrow. I'd also love it if somebody could give me some idea of what to expect in terms of money/time if I do end up having to send it back in, which I suspect I will. The computer is still under warranty.
(And yes, obviously the short-term solution is to use a mouse, which I'm going to get tomorrow.)
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