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[SYSTEMS ADMINS & IT MONKEYS] ...maybe they should have hired a professional

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Posts

  • TL DRTL DR Not at all confident in his reflexive opinions of thingsRegistered User regular
    urahonky wrote: »
    Ugh. My CEO wants me to free up some of his email space... But without deleting a majority of inbox emails. Using Outlook. Basically anything that I do will take forever and a day.

    Sort by attachment size

  • chamberlainchamberlain Registered User regular
    TL DR wrote: »
    urahonky wrote: »
    Ugh. My CEO wants me to free up some of his email space... But without deleting a majority of inbox emails. Using Outlook. Basically anything that I do will take forever and a day.

    Sort by attachment size

    Delete all his sent items.

    bowen
  • Donovan PuppyfuckerDonovan Puppyfucker A dagger in the dark is worth a thousand swords in the morningRegistered User regular
    Archive all his shit.

    bowen
  • bowenbowen How you doin'? Registered User regular
    "Whoops something happened when I was cleaning up your email and we lost it all... guess you shouldn't keep that much email and hire a system admin to set up proper backups in the future."

    "Tough luck man, did the best I could."

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    SporkAndrew
  • EchoEcho ski-bap ba-dapModerator mod
    urahonky wrote: »
    Ugh. My CEO wants me to free up some of his email space... But without deleting a majority of inbox emails. Using Outlook. Basically anything that I do will take forever and a day.

    You're living in a Dilbert strip.

    bowenmightyjongyoGilbert0
  • TofystedethTofystedeth Registered User regular
    TL DR wrote: »
    urahonky wrote: »
    Ugh. My CEO wants me to free up some of his email space... But without deleting a majority of inbox emails. Using Outlook. Basically anything that I do will take forever and a day.

    Sort by attachment size
    This guy speaks the truth. Sort by size, delete or archive the worst offenders. Clear shit out of his deleted and sent items. Shouldn't take more than a few minutes + time spent while Outlook copies files from one place to another and you can just stare at him awkwardly.

    steam_sig.png
  • bowenbowen How you doin'? Registered User regular
    TL DR wrote: »
    urahonky wrote: »
    Ugh. My CEO wants me to free up some of his email space... But without deleting a majority of inbox emails. Using Outlook. Basically anything that I do will take forever and a day.

    Sort by attachment size
    This guy speaks the truth. Sort by size, delete or archive the worst offenders. Clear shit out of his deleted and sent items. Shouldn't take more than a few minutes + time spent while Outlook copies files from one place to another and you can just stare at him awkwardly.

    Fuck that, take all day on it. When I mean take all day, I mean, do it, and when questioned say "yeah it's copying... you have a lot of files" and go look at reddit all day.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    ASimPerson
  • TofystedethTofystedeth Registered User regular
    If he's going to go that route, he can't ever admit to being at a point where he's not actively manipulating the inbox or they'll find some carts for him to push around or something.

    steam_sig.png
    TL DR
  • bowenbowen How you doin'? Registered User regular
    If he's going to go that route, he can't ever admit to being at a point where he's not actively manipulating the inbox or they'll find some carts for him to push around or something.

    Could be worse, they could have him setting up box fans.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • urahonkyurahonky Registered User regular
    Wish we had carts to push around. I have to carry everything by hand.

    And we did try to archive his sent items but it took all day and Outlook didn't even move on it's progress bar so he closed it because he couldn't get to his emails.

  • bowenbowen How you doin'? Registered User regular
    You may have to do it at the Exchange server.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • urahonkyurahonky Registered User regular
    We don't have an exchange server. It's a Google Apps for Business account.

  • TofystedethTofystedeth Registered User regular
    I guess you could copy his PST file over to yours, open it up, and juggle stuff around, then copy it back. And if he complains that shit is out of sync, tell him tough if he couldn't stay out of his emal.

    steam_sig.png
  • lwt1973lwt1973 King of Thieves SyndicationRegistered User regular
    urahonky wrote: »
    Wish we had carts to push around. I have to carry everything by hand.

    And we did try to archive his sent items but it took all day and Outlook didn't even move on it's progress bar so he closed it because he couldn't get to his emails.

    Ouch. Been there but it was archiving for a business that was sold so I could let it just run and not have to concern myself with the user needing access.

    "He's sulking in his tent like Achilles! It's the Iliad?...from Homer?! READ A BOOK!!" -Handy
  • Mr_RoseMr_Rose 83 Blue Ridge Protects the Holy Registered User regular
    urahonky wrote: »
    We don't have an exchange server. It's a Google Apps for Business account.
    Do you have access to the gApps web backend?

    ...because dragons are AWESOME! That's why.
    Nintendo Network ID: AzraelRose
    DropBox invite link - get 500MB extra free.
  • bowenbowen How you doin'? Registered User regular
    urahonky wrote: »
    We don't have an exchange server. It's a Google Apps for Business account.

    HcKurBn.png

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    Donovan PuppyfuckerBigityASimPerson
  • TofystedethTofystedeth Registered User regular
    Mr_Rose wrote: »
    urahonky wrote: »
    We don't have an exchange server. It's a Google Apps for Business account.
    Do you have access to the gApps web backend?

    Not gonna help much if his boss is using POP.
    Is he using POP?

    steam_sig.png
  • bowenbowen How you doin'? Registered User regular
    Also, you should be able to log into the google account and delete most of the shit from there... except probably sent. Tell him if he doesn't want to lose access to his email he has to do the work himself.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • urahonkyurahonky Registered User regular
    I guess you could copy his PST file over to yours, open it up, and juggle stuff around, then copy it back. And if he complains that shit is out of sync, tell him tough if he couldn't stay out of his emal.

    Ah I'm doubtful he'd be okay with this. I'm trying to see if just having thunderbird installed and then having it copy his emails locally if that would work.

  • bowenbowen How you doin'? Registered User regular
    Your only real solution is to jump up on his desk while he's there, squat down, and take a giant shit while staring him right in the eyes.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    urahonkyAioua
  • urahonkyurahonky Registered User regular
    Mr_Rose wrote: »
    urahonky wrote: »
    We don't have an exchange server. It's a Google Apps for Business account.
    Do you have access to the gApps web backend?

    I do... Is there a place to backup the email? I swear I looked for it.

  • TofystedethTofystedeth Registered User regular
    At my previous job we used Google Apps. It was pain in the butt dealing with Outlook issues.
    A significant part of them because when I started almost none of them were on 2007 yet, so we ran up against the 2GB pst limit a lot.
    Then there was corruption issues. And IMAP being fucking weird.

    I just accessed my email through the web page. I think one other guy did too.

    steam_sig.png
  • TofystedethTofystedeth Registered User regular
    If he's using IMAP, you can set his client to not sync his sent and deleted items other than headers. Then delete his PST and have it resync. It'll take a while, but it should keep it smaller. Is he actually running up agains the google inbox size limit, or just an unwieldy PST? If so that's pretty impressive.

    steam_sig.png
  • urahonkyurahonky Registered User regular
    He's at 97% full on his inbox size. I swear there are duplicates but I didn't take the time to poke around in it.

  • EchoEcho ski-bap ba-dapModerator mod
    bowen wrote: »
    Your only real solution is to jump up on his desk while he's there, squat down, and take a giant shit while staring him right in the eyes.

    It's how CEOs establish dominance.

    urahonkybowen
  • DehumanizedDehumanized Registered User regular
    "whoops, looks like I lost all your email. Coincidentally, here's my two weeks notice"

    bowen
  • urahonkyurahonky Registered User regular
    "whoops, looks like I lost all your email. Coincidentally, here's my two weeks notice"

    I dream about doing something like that.

    Donovan Puppyfucker
  • bowenbowen How you doin'? Registered User regular
    urahonky wrote: »
    "whoops, looks like I lost all your email. Coincidentally, here's my two weeks notice"

    I dream about doing something like that.

    How close are they to offering up your contract?

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • AiouaAioua Ora Occidens Ora OptimaRegistered User regular
    Man what is this thread even going to be about once Honky gets his new job?

    life's a game that you're bound to lose / like using a hammer to pound in screws
    fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
    that's right we're on a fucked up cruise / God is dead but at least we have booze
    bad things happen, no one knows why / the sun burns out and everyone dies
    bowenDonovan Puppyfucker
  • iTunesIsEviliTunesIsEvil Cornfield? Cornfield.Registered User regular
    Having just decided to go the Google Apps for Business route, I could possibly take over for a small amount of the "oh God, what is going on" that Honky will leave behind.

    You could all bitch with me about how Google decided to sell a business product like Google Apps for Business but then made it neigh-upon impossible to have something as simple as a master-list of contacts.

    /me is having some second thoughts about Google Apps, and the way Google decided to do this shit.

  • urahonkyurahonky Registered User regular
    bowen wrote: »
    urahonky wrote: »
    "whoops, looks like I lost all your email. Coincidentally, here's my two weeks notice"

    I dream about doing something like that.

    How close are they to offering up your contract?

    Everything I submitted is supposedly enough to continue the background check. I'm hoping that end of today/tomorrow? My next concern is health insurance and whether or not we are paid up through the end of this month... Since we have our first ultrasound on the 28th to see the gender of the baby.

  • TofystedethTofystedeth Registered User regular
    Having just decided to go the Google Apps for Business route, I could possibly take over for a small amount of the "oh God, what is going on" that Honky will leave behind.

    You could all bitch with me about how Google decided to sell a business product like Google Apps for Business but then made it neigh-upon impossible to have something as simple as a master-list of contacts.

    /me is having some second thoughts about Google Apps, and the way Google decided to do this shit.

    I can usually offer up a stupid user story every day or so.

    steam_sig.png
  • bowenbowen How you doin'? Registered User regular
    Having just decided to go the Google Apps for Business route, I could possibly take over for a small amount of the "oh God, what is going on" that Honky will leave behind.

    You could all bitch with me about how Google decided to sell a business product like Google Apps for Business but then made it neigh-upon impossible to have something as simple as a master-list of contacts.

    /me is having some second thoughts about Google Apps, and the way Google decided to do this shit.

    I can usually offer up a stupid user story every day or so.

    Let's see today's offerings. Then it shall be decided.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • TofystedethTofystedeth Registered User regular
    "Can I have the hardware tracking number on your computer"
    "Where do I find that?"
    "It'll be a white sticker, not on the monitor, but on the tower part of the computer. It'll say 'Property of <our company>' and have a 6 digit number that starts with HWT."
    "Oh. Ok. Is it Le2202?"
    "No, that's the monitor model number."
    "Ohh here it is. HWT123456"
    *checks in LANDesk*
    "Ok, I'm not pulling up a computer with that name. I think you gave me the number on the monitor. There will be a sticker on the other part of the computer, that looks like a box. The sticker will look exactly the same, except the number after the HWT will be a little bit different."
    "Oh 0200123005."
    "Ok, try this. Click on Start, then Run. Type in C M D, like Charlie Mike Delta."
    "Ok. A black box came up."
    "OK good. Now type in 'hostname', and hit enter."
    "Where's that?"
    /headdesk

    steam_sig.png
  • bowenbowen How you doin'? Registered User regular
    I have deemed this acceptable.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    Apothe0sis
  • TofystedethTofystedeth Registered User regular
    Bonus story:
    Helping a user with a password reset. The time has come for them to put in their new password.
    They tried one with 6 characters.
    "It needs to be at least 8 letters or numbers long. So you'll have to make it just a little longer."
    *one minute of silence*
    Jesus christ you are a nurse I pray to God you know any 8 letter words at all

    steam_sig.png
  • TL DRTL DR Not at all confident in his reflexive opinions of thingsRegistered User regular
    Bonus story:
    Helping a user with a password reset. The time has come for them to put in their new password.
    They tried one with 6 characters.
    "It needs to be at least 8 letters or numbers long. So you'll have to make it just a little longer."
    *one minute of silence*
    Jesus christ you are a nurse I pray to God you know any 8 letter words at all

    I usually either suggest adding a number/punctuation or just give them a temporary password and set their AD account to require a new one when logging in and let them deal with it on their own time.

  • TofystedethTofystedeth Registered User regular
    Oh I know. I certainly do that when they're like, "but what can I change it to so that I can remember it". It's just when it takes them so long to come up with any combination of 8 characters it makes me sad. Like, I've seen the passwords you people use. Just add a 1 to your last name. I know that's what you've got in there.

    steam_sig.png
  • bowenbowen How you doin'? Registered User regular
    Oh I know. I certainly do that when they're like, "but what can I change it to so that I can remember it". It's just when it takes them so long to come up with any combination of 8 characters it makes me sad. Like, I've seen the passwords you people use. Just add a 1 to your last name. I know that's what you've got in there.

    Exactly the reason I took off the complexity requirements and do a hard requirement for 15 characters.

    This way I say "think of a sentence that you can remember."

    I found out people were writing down passwords and keeping them at their desk (in a drawer). I also found out the cleaning crew were using the office next door's computers because they didn't password at all. So I've had to kibosh that.

    If I find a password written down in an easy to get to place, there's a good chance you get fired.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    Donovan Puppyfucker
  • TofystedethTofystedeth Registered User regular
    edited January 2013
    We have no complexity requirements, at least on apps where we can choose, like AD. There's a couple that are hard coded in. On our main applications the only requirement is that it be between 8 and 14 characters. Anything that fits between those lengths.
    Better than KMAP.
    The password for that must be 6 letters followed by 2 numbers.

    from the "I'm a doctor so I'm to busy to help you help me" file:
    Coworker got a call Friday. There was a doctor having trouble with his computer. He was too busy to give any information, so he handed the phone to the house supervisor and walked away. She didn't have his first name much less his ID number. Didn't know what the problem was with the computer. Didn't have the hardware tracking number. When asked for the location just said "look, this is the house super. Just send someone to the ICU to fix this" and hung up.
    So the guy called PC Tech lead and gave him the lowdown and the tech agreed with him that the ticket should just be closed because there was no way he was going to wander around the 7 different ICU's we have asking if anybody knew anybody who had a computer problem of some kind.

    Tofystedeth on
    steam_sig.png
    TL DRbowenTomanta
This discussion has been closed.