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How to teach my mom the danger of the internet.

Casually HardcoreCasually Hardcore Once an Asshole. Trying to be better.Registered User regular
So my mom is a seventy years old woman who recently learned how to use a computer and gotten a Facebook account. She just informed me about a 'friend' she met on Facebook and is rather smitten by him.

Now, this may be a different time from when I started using the net in the nineties, but a shit ton of bells and alarms is going off in my head. So I tried explaining to her that everyone you meet on the internet can potentially be liars and that she should be very careful about giving out information to people. She doesn't seem to comprehend the importance of my advice, thinking that she's safe cause this guy is supposedly very far away.

Does anyone have any advice on this? I'm gonna show her the movie 'catfish', but there has to be something else that communicates what I need her to understand.

Posts

  • furlionfurlion Riskbreaker Lea MondeRegistered User regular
    My in-laws are both in their 60's and I am constantly baffled by similar things with them. I would check out the guys profile and look for anything suspicious but it may just be nothing. The usual warnings about the internet are really all you can do. Although I would heavily emphasize under no circumstances to meet him by herself in public.

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  • _J__J_ Pedant Registered User, __BANNED USERS regular
    She doesn't seem to comprehend the importance of my advice, thinking that she's safe cause this guy is supposedly very far away.

    My grandparents are afraid of the internet because "identity theft".

    You might point out that a person does not have to be nearby to steal her identity.

  • NightDragonNightDragon 6th Grade Username Registered User regular
    Yeah. I'd make sure that she understands the basics of not letting her personal information out (and if she's hard to convince, maybe try gathering up some actual examples of what bad things can happen when people believe those Nigerian scam emails, or if they give out their passwords, or their bank info, etc?).

    You can try using the parallel of "pretend anything you are telling this person is being broadcast on national television". Not a 1-to-1 comparison for sure, but it might help her understand the level of caution she should have.

  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    You can try using the parallel of "pretend anything you are telling this person is being broadcast on national television". Not a 1-to-1 comparison for sure, but it might help her understand the level of caution she should have.

    "Anything you say online is the same as posting it on a billboard in Detroit."

  • QuidQuid Definitely not a banana Registered User regular
    Yeah. I'd make sure that she understands the basics of not letting her personal information out...

    Never assume this. My mother posted our old home address on her publicly accessible Facebook page with me tagged to verify it was correct.

  • ShadowfireShadowfire Vermont, in the middle of nowhereRegistered User regular
    So my mom is a seventy years old woman who recently learned how to use a computer and gotten a Facebook account. She just informed me about a 'friend' she met on Facebook and is rather smitten by him.

    Now, this may be a different time from when I started using the net in the nineties, but a shit ton of bells and alarms is going off in my head. So I tried explaining to her that everyone you meet on the internet can potentially be liars and that she should be very careful about giving out information to people. She doesn't seem to comprehend the importance of my advice, thinking that she's safe cause this guy is supposedly very far away.

    Does anyone have any advice on this? I'm gonna show her the movie 'catfish', but there has to be something else that communicates what I need her to understand.

    The cynic in me says that she may be falling for a romance scam. We see this all the time at work since we do money transmitting through MoneyGram. A person will come in (usually men, but sometimes women) who have fallen in love with someone online, and eventually comes the request for money. This could be "my son is/I am in jail and I can't afford bail" all the way to "I want to meet you but I can't afford a plane ticket." They wire the money, and any number of excuses get made up, if the person even talks to their victim again after that. Either way, the money is gone forever.

    Thing is, you can't brow beat her either. Most of these people being scammed have no idea it is happening, and assume that they are too smart for it to happen to them. But we can all find ourselves in the situation where we are being conned. The best thing you can do is keep communication open with her about this guy, and discuss any possible issues like this with her before it is too late.

  • see317see317 Registered User regular
    I don't think I'd go the movie route. It's too easy to wave off a movie as being an exaggeration or an outright fictionalization.
    You might look up news stories about people being scammed online, share Shadowfire's link, that kind of thing

  • NightDragonNightDragon 6th Grade Username Registered User regular
    Quid wrote: »
    Yeah. I'd make sure that she understands the basics of not letting her personal information out...

    Never assume this. My mother posted our old home address on her publicly accessible Facebook page with me tagged to verify it was correct.

    I didn't mean to suggest that he tells her these things and then assumes everything is completely okay. I think it's clear and obvious that she's having trouble grasping the breadth of danger in this situation - I meant more "I'd make sure you've gone over the basics with her thoroughly". You can only do so much of course, and hope for the best.

  • PantshandshakePantshandshake Registered User regular
    I have found that it is supremely difficult to teach people who grew up before the internet was a common thing anything about safety, be it Facebook related, a simple anti virus, or 'Don't click the ads. Don't download all the things. See how you have 30 things in between the the top of your screen and where the content of the page starts? That's bad.'

  • DhalphirDhalphir don't you open that trapdoor you're a fool if you dareRegistered User regular
    I find it's very hard to teach people who grew up before the Internet anything intuitive about the Internet.

    I find the most common attitudes are either extreme trust, like OP's mother, or extreme distrust, like the stereotypical old man who doesn't trust the newfangled gizmos.

    Obviously those of us who grew up with the Internet, especially those on this forum, are savvy enough (for the most part) to navigate the Internet and enjoy its benefits without falling victim to its dangers, but when you have used the Internet every single day for ten or fifteen years, it is easy to forget how scary OR tempting it can be.

  • LewieP's MummyLewieP's Mummy Registered User regular
    I was a proper grown up before PC happened, but I'm not as old as your mum, Casually Hardcore.
    Ask her if she'd trust a stranger with her purse, her bank account, her children. Tell her the internet is just like that, full of people you can trust, but with lots you can't, the difference being you can't look at them, you don't know who they are, they could pretend to be someone else.

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  • CelestialBadgerCelestialBadger Registered User regular
    Most likely this is a romance scam. A guy in the third world with a decent command of English is stringing along a lot of lonely old ladies for cash. There's a good chance he's not using his real photo or nationality.

    It's very unlikely he means physical harm to your mother, but he probably means harm to her bank account. Older people are oddly trusting. Part of this is because their minds are not as sharp as they used to be - even if they are not even remotely senile, one's mind loses a little edge as one gets older. Part of it is because they come from a time when people lived more "locally" and the threat of loss of good name was enough to keep most people honest - so it was safe enough to take someone at their word, because if they were exposed as liars, their community would shun them. This of course does not happen on the internet.

    I think it would be best to collect some stories of lonely hearts scammers with your mother and read them with her. She might be a bit hostile due to feeling foolish and say something like "But Andre is not like that! His English is not good because he is French! We are going to meet in Paris next year!" but the seeds of doubt sewn in her mind will get her to notice holes in his story, or requests for money, and sooner rather than later you will ask her about him and she will look shifty and say "We couldn't make it work long-distance" or something similarly face-saving. No-one wants to admit to their kids they were wrong.

    Google "lonely hearts scam" for ammo. Use real-life examples. There are plenty of them and it will be more convincing than a movie.

  • DarkewolfeDarkewolfe Registered User regular
    edited July 2014
    There's research which shows that, as you age, the part of your brain that becomes suspicious of things doesn't work the same (possibly: doesn't work as well).

    http://vitals.nbcnews.com/_news/2012/12/03/15649600-why-older-people-fall-for-scams-its-all-in-the-brain

    Darkewolfe on
    What is this I don't even.
  • GnomeTankGnomeTank What the what? Portland, OregonRegistered User regular
    The whole situation screams of a lonely hearts scam to me. All you can do is educate your mom to the dangers, and keep an eye out for signs. If all the sudden she is wiring money to strange internet men, it may be time to get a bit more aggressive.

    Sagroth wrote: »
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  • GaslightGaslight Registered User regular
    Darkewolfe wrote: »
    There's research which shows that, as you age, the part of your brain that becomes suspicious of things doesn't work the same (possibly: doesn't work as well).

    http://vitals.nbcnews.com/_news/2012/12/03/15649600-why-older-people-fall-for-scams-its-all-in-the-brain

    I don't know about this research though, since as someone mentioned above, a lot of older people seem to go to the opposite extreme where everybody in the world is plotting to steal their identity/swindle them out of their life savings/murder them.

    Maybe that group just watches too much shitty local news.

  • BowenBowen Sup? Registered User regular
    GnomeTank wrote: »
    The whole situation screams of a lonely hearts scam to me. All you can do is educate your mom to the dangers, and keep an eye out for signs. If all the sudden she is wiring money to strange internet men, it may be time to get a bit more aggressive.

    Yup, that's what it seems like to me too.

    Especially if she's advertising she's new to computers on facebook.

  • PinfeldorfPinfeldorf Yeah ZestRegistered User regular
    There's always the J. Walter Weatherman approach to teaching lessons.

    If you know her password or whatever, you can change it on your end and do some 'malicious' things to her Facebook. Tell her she was too trusting with her information and she "got hacked". You then tell her some of the basics of internet security, maybe have her go to a class at the learning annex or something. I've gone so far as to rename Internet Explorer on my mom's computer to something stupid like "My Videos" and changed the icon for Firefox to that of IE and changed its name to IE, set noscript to whitelist only the websites I know she uses and locked addons. Since then (about 2 years) she's had no issues, whereas before that she had all kinds of goofy shit happen to her computer (a worm or whatever that changes every image you see to porn ads? That's a thing.).

    There's a Jewish community center nearby where I live that has computer classes for old folks about once a month, but I have no experience with how it is. Maybe your area has something similar your mom would be amenable to attending?

  • see317see317 Registered User regular
    Pinfeldorf wrote: »
    There's always the J. Walter Weatherman approach to teaching lessons.

    If you know her password or whatever, you can change it on your end and do some 'malicious' things to her Facebook. Tell her she was too trusting with her information and she "got hacked". You then tell her some of the basics of internet security, maybe have her go to a class at the learning annex or something. I've gone so far as to rename Internet Explorer on my mom's computer to something stupid like "My Videos" and changed the icon for Firefox to that of IE and changed its name to IE, set noscript to whitelist only the websites I know she uses and locked addons. Since then (about 2 years) she's had no issues, whereas before that she had all kinds of goofy shit happen to her computer (a worm or whatever that changes every image you see to porn ads? That's a thing.).

    There's a Jewish community center nearby where I live that has computer classes for old folks about once a month, but I have no experience with how it is. Maybe your area has something similar your mom would be amenable to attending?
    I don't know about the first part. You should seek to educate rather than frighten, and I think hacking your mom's facebook (and yes, it is hacking, regardless of your intentions or methodology) steps over that line. Especially once you do something malicious with her account.
    Start with basics of internet security. Show her the news stories of people who were too trusting. But man, don't hack your mom's account to scare her.
    The internet is a wonderful thing, and people shouldn't be scared to use it, even though they should be aware of the potential dangers.

    If she doesn't have a senior center or a community center, check the websites of any near by libraries. Most of them offer beginner computer classes.

  • CelestialBadgerCelestialBadger Registered User regular
    Gaslight wrote: »
    Darkewolfe wrote: »
    There's research which shows that, as you age, the part of your brain that becomes suspicious of things doesn't work the same (possibly: doesn't work as well).

    http://vitals.nbcnews.com/_news/2012/12/03/15649600-why-older-people-fall-for-scams-its-all-in-the-brain

    I don't know about this research though, since as someone mentioned above, a lot of older people seem to go to the opposite extreme where everybody in the world is plotting to steal their identity/swindle them out of their life savings/murder them.

    Quite often it is both at once - they are paranoid about those who are trying to help them/social bogeymen ("I can't find my keys - gypsies must have taken them!" "My son wants to kick me out of my house so he can have it!") and sweetly trusting about those they should not be ("Someone called and guess what - I won a vacation!" "I let my gardener manage my checkbook since my eyesight got bad.")

    Sometimes people justify conmen by saying that if you fall for such an obvious scam, then you deserve to lose your money. But this is rotten, as the scams are not aimed at people in perfect command of their faculties. They are aimed at taking the life-savings of the old. And we will all be old one day, and our minds will not be as sharp.

  • JihadJesusJihadJesus Registered User regular
    edited July 2014
    Sometimes I wonder what newfound technomagic will utterly baffle me in my old age. A little empathy can help with common sense here so you don't end up hacking her 'for her own good' or something.

    JihadJesus on
  • ceresceres When the last moon is cast over the last star of morning And the future has past without even a last desperate warningRegistered User, Moderator Mod Emeritus
    I don't think a fake hacking is the way to go here, or particularly good or kind advice.

    And it seems like all is dying, and would leave the world to mourn
  • The EnderThe Ender Registered User regular
    I find it to be an extreme challenge to teach non-savvy people (regardless of age), including my own mother, about the Internet & it's many peaks / nadirs. There is just too great a disconnect between the world they knew growing-up and the world I knew / know growing-up - and it's an issue that really is not just about computers (even though that's a part of it).

    I think I've had the most success in getting across the right message by giving them an example of a situation and/or technology that they're more familiar with (most people are telephone-savvy, for example) and asking them if they would approach the situation in the same way. The advice from LouieP's Mummy is spot on, in my experience.

    With Love and Courage
  • EclecticGrooveEclecticGroove Registered User regular
    The biggest problem I've had with my parents and PC's is that they don't seem to be able to contextualize anything. So it all has to boil down to "treat anything/everything/everyONE as bad" because while they may get that this one thing they do is bad, they don't really get (or often remember) what made it bad... so they can't take that lesson and apply it around to other things.

    I just had to give up on Windows with them for instance. Not that nix and OSX are perfect, but they are less targeted at the moment.

    My step dad loves online casinos, and will click around and play lots of them. He doesn't seem to have any concept that the various sites he has found or been linked can be filled with who knows what running on his system. They are all overloaded flash/java crap sites.

    My mom has gotten better, but she will still often open unknown attachments from friends because "they are a friend, and if they sent it it should be good right?".


    In short, it may be impossible to really get some people to "get" what can go wrong online and treat it accordingly.

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