[Help] Nvidia GTX 570 color screen of death during certain games!

KoopahTroopahKoopahTroopah The koopas, the troopas.Philadelphia, PARegistered User regular
Hey all! I'm having some issues with my graphics card but only when playing certain games and could use some help. I run a stream on Twitch pretty much whenever I play video games and I very rarely have any issues with my hardware while I'm streaming. Recently I've streamed Dota 2 for practically countless hours, Wolf Among Us, Walking Dead, Spec Ops - The Line, South Park - Stick of Truth... the list goes on. Zero issues.

However, sometimes when I play Hearthstone and just now State of Decay, my monitors will randomly standby without notice and then come back on rendering a solid color. Sometimes it's green, sometimes it's pink, these past couple times in State of Decay it's been dark blue or light blue. Note that these are not your standard BSOD's, there's no text and no cursor just the solid color rendering. After this happens I have to hard reset my machine in order for it to get back to normal. This has never happened by itself without a game running, or when watching streaming videos from YouTube or Twitch.

I've looked around and it doesn't seem like an uncommon issue, there are some threads suggesting that the card is malfunctioning itself, others say it's an overheating issue, or a drivers issue, etc... At first I thought it was a drivers issue, so I updated to the latest drivers and Hearthstone hasn't given me much of a problem but then again I haven't been playing it really. Now that I started playing State of Decay, I can almost guarantee it will happen between 5-15 minutes of gameplay. So I started thinking it was an overheating issue, I loaded up Precision X while streaming so I could get a read on what happens and maybe even capture some video footage before the PC hard locks. Here's a screen of Nvidia Precision X about 5 seconds before it crashed the last time:

j2d8pv07v2xv.png

It's clocked at a standard GPU clock for the 570 series, and the voltage is at default. Here it looks like the fan is trying really hard to keep the GPU cool, but still it's only at 68 degrees celsius. I don't think that's very high for a GPU, I've seen some go to the mid 80s without trouble, so I really don't think it's an overheating issue anymore. So now I'm just sort of stumped and I'm starting to think it's an GTX 570 defect. I was just curious if anyone from PA has had any trouble like this with these cards and has fixed it. I'd really appreciate the help.


Here are my specs just in case:
Windows 7 64-bit OS
Gigabyte GA-X58-USB3 Motherboard
Intel i7 930 2.6GHz Overclocked to 2.8 GHz CPU
EVGA nVidia Geforce 570GTX 2gb GPU
12GB of G.Skill 1600mhz RipJaws RAM
Avermedia Live Gamer HD Capture Card
Creative SB X-Fi Sound card
Hitachi 2TB 7200RPM HDD
Rosewill 950Watt PSU
Yada Yada Yada...

Thanks all!

Twitch: KoopahTroopah - Steam: Koopah - Extra-Life 2020: KoopahTroopah
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  • KoopahTroopahKoopahTroopah The koopas, the troopas. Philadelphia, PARegistered User regular
    edited July 2014
    As an update I just air dusted and vacuumed my computer and temperatures are now like 10-15 degrees cooler on idle. I loaded up State of Decay and my stream, and didn't even make it 5 minutes before the same issue. I'm now really starting to think I just have to suck it up and buy a new video card and call this a manufacturer defect.

    KoopahTroopah on
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  • curly haired boycurly haired boy Your Friendly Neighborhood Torgue Dealer Registered User regular
    As an update I just air dusted and vacuumed my computer and temperatures are now like 10-15 degrees cooler on idle. I loaded up State of Decay and my stream, and didn't even make it 5 minutes before the same issue. I'm now really starting to think I just have to suck it up and buy a new video card and call this a manufacturer defect.

    depending on how old your card is and who manufactured it, it might be still under warranty. doesn't hurt to visit the website and open a ticket, see if you can RMA it.

    RxI0N.png
    Registered just for the Mass Effect threads | Steam: click ^^^ | Origin: curlyhairedboy
  • KoopahTroopahKoopahTroopah The koopas, the troopas. Philadelphia, PARegistered User regular
    edited July 2014
    As an update I just air dusted and vacuumed my computer and temperatures are now like 10-15 degrees cooler on idle. I loaded up State of Decay and my stream, and didn't even make it 5 minutes before the same issue. I'm now really starting to think I just have to suck it up and buy a new video card and call this a manufacturer defect.

    depending on how old your card is and who manufactured it, it might be still under warranty. doesn't hurt to visit the website and open a ticket, see if you can RMA it.

    Yeah I did just that. They deduced that the card is probably defective and that I should RMA it, but I think I'm just going to upgrade to a 770 and give this card to my brother to RMA.

    edit - Just checked my mobo, and I don't have a PCIe 3.0 slot anyway, so I can't upgrade my video card. Pretty much stuck with what I got so I gotta RMA it myself anyway.

    Double edit - someone in steam thread said the pci e 3.0 cards can run on 2.0 slots. So I think I am gonna get that new card while RMA ing still.

    KoopahTroopah on
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  • curly haired boycurly haired boy Your Friendly Neighborhood Torgue Dealer Registered User regular
    edited July 2014
    yeah, unless you're gaming at higher than 1080p you won't be able to tell the difference anyway

    PCIe 2.0 vs. 3.0 really becomes noticeable at higher rez/framerates

    curly haired boy on
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    Registered just for the Mass Effect threads | Steam: click ^^^ | Origin: curlyhairedboy
    KoopahTroopah
  • KoopahTroopahKoopahTroopah The koopas, the troopas. Philadelphia, PARegistered User regular
    edited July 2014
    Just ordered a 760 for $250 which comes with a free copy of watch dogs.



    If the problem persists even with that card then I don't know what the hell the issue is. I'll reply back here when I get it if it's the same issue in for future cases. I plan on sending an RMA for the last card once the new one gets here regardless.

    KoopahTroopah on
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  • KoopahTroopahKoopahTroopah The koopas, the troopas. Philadelphia, PARegistered User regular
    edited July 2014
    No issues yet. Pretty sure it was just the old card malfunctioning and causing issues. If I get anything in the next week or two I'll report back. Until then, happy days!

    KoopahTroopah on
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    Switch: KoopahTroopah - PSN: Koopah089
    LD50
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