Unable to attend due recent circumstances
Between me my partner and my friend who all have tickets, we purchased insurance at the time of getting the tickets, but however are unable to go due to a family wedding (how inconsiderate) and a medical reason.
Who do we contact as the FAQ is not 100% Clear on the matter.
Barring that, email [email protected]
so bummed we can't go, loved it last year and wanted to make it an annual holiday