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iPhone 5S - cannot reset (frozen at a white screen with progress bar)

DrezDrez Registered User regular
edited April 2015 in Help / Advice Forum
Thread title says it all. Trying to give this phone to my dad as a gift, today, and I don't have access to my computer right now. Did one soft reset (home + power) and it goes back to the same frozen screen. It's getting hot so it's trying to do something but no progress in like an hour.

Any ideas?

Switch: SW-7690-2320-9238Steam/PSN/Xbox: Drezdar
Drez on

Posts

  • FoomyFoomy Registered User regular
    if the reset didn't work it sounds like your going to need to put it into recovery mode, but that requires a computer+itunes.

    Steam Profile: FoomyFooms
  • DrezDrez Registered User regular
    Ok thanks.

    Switch: SW-7690-2320-9238Steam/PSN/Xbox: Drezdar
  • AtaxrxesAtaxrxes Hellnation Cursed EarthRegistered User regular
    edited April 2015
    If you have the right screwdriver and some confidence/experience, unplugging the battery might solve that issue for you as well. I know many people aren't equipped to get into those phones but I have fixed countless issues with iPhones by simply unplugging the battery for a few seconds. A little more in depth info on recovery mode. Plug the phone into iTunes. See if you can turn it off. If not try this anyway. Hold the power and home buttons down at the same time. After about ten seconds, release the power button while continuing to hold the home button down. Your screen should be blank but you should hear the computer make a noise and iTunes should pop up a message about the phone being in recovery mode. Restore from there. Good luck.

    Ataxrxes on
  • DrezDrez Registered User regular
    I got it working somehow after connecting to iTunes and screwing around.

    At first, it didn't want to comply with my demands.

    Anyway, thanks all!

    Switch: SW-7690-2320-9238Steam/PSN/Xbox: Drezdar
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