I have a laptop I use for work (64 bit Windows 7 Professional), upon which I lack any Administrator rights unfortunately, and there is no business case at present to grant me any. Chrome is installed on this laptop. This version of Chrome likes to freeze seemingly at random, sometimes after 18 hours, sometimes after 20 minutes. In Windows Task Manager, even though Chrome is shut down, its threads are still there, and after I attempt to shut them down manually, there's always one that refuses to shut down. And as long as this Zombie Chrome thread hangs around, Chrome cannot be restarted. The only solution is to reboot the laptop, which is obviously a hassle.
So the basic questions are this: Why does this version of Chrome Freeze (It never happens on my personal computer), and is there a way to kill the zombie thread without the nuclear option?
Also as a side note, my lack of administrator access precludes me from adding any extensions to Chrome. Is there a way to address this so I can have adblock?
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Any thoughts on the Chrome thread that refuses to die? How to either kill it or prevent it from forming?
I do agree that your first, best option is your tech support structure.
have you tried right-clicking the process in task manage and doing a kill process tree on it?
However, he'd need to run the command prompt as an admin to be able to use that command unless they are using some software to auto elevate it.
As for why it happens, no idea. I have the same happen with Firefox at times, but almost always as a conflict with another piece of software on the system (gameguard in my case).
Does your access allow you to see processes? Ending them at that panel will usually solve the problem and you will be able to restart the application without power cycling.