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Android phone woes

LuianeLuiane Registered User regular
So, today I hit a very annoying issue with my cellphone. For the record, I am using a CAT S60 phone. (Android version 6. something)

I reset the phone, and afterwards I where of course prompted to log onto my gmail account.

However, I drew a blank on the password to the account and as such used the nice reset password button and succesfully reset the password.

Sadly, that did not help - instead of managing to sign in, I where greeted by the following error message "Please sign in using one of the owner's accounts for this device".

Now, I am the only person that has used this phone, and I only have one gmail account ( I did have two work related exchange accounts linked to the phone, but that should not affect I think.)

During some cursory google searches I have found that if you change your password and then reset your phone it gets hit with a 72 hour lockdown for safety reasons - is this what happened to me here? I mean, I can still receive phone calls for the moment, but going without being able to call for 3 days is kind of annoying (although not as bad as it could be since two of those days are during the weekend).

TLDR: Can't get into my phone, is there anything I can do? I'd prefer not having to root it and such, but I don't even know if I am able to do that at the moment to be honest.

Steam id: Varys
LoL EU West nickname: Irridan

Posts

  • SanderJKSanderJK Crocodylus Pontifex Sinterklasicus Madrid, 3000 ADRegistered User regular
    I think you can log into your Gmail on a PC and make a one time password for a device.

    Steam: SanderJK Origin: SanderJK
  • spool32spool32 Contrary Library Registered User, Transition Team regular
    I'd start out by logging in from a PC to make sure you can get into the account at all.

  • LuianeLuiane Registered User regular
    Oh I can get into the gmail account no problem what so ever. Confirmed that on my pc first thing once I got home last night. The new password is working correctly.

    You mean sending a lock command to the device through the android device page - tried that, but nothing showed up on the phone sadly.

    Steam id: Varys
    LoL EU West nickname: Irridan
  • SanderJKSanderJK Crocodylus Pontifex Sinterklasicus Madrid, 3000 ADRegistered User regular
    Go to https://security.google.com/settings/security/apppasswords
    Generate a password there
    And try starting the process with that

    Steam: SanderJK Origin: SanderJK
  • LuianeLuiane Registered User regular
    That did not seem to help, sadly.


    Luckily, it seems to work now! I guess waiting for some timeout after changing the password did the trick? At any rate, I am glad it is working, and I guess the thread can be locked.

    Steam id: Varys
    LoL EU West nickname: Irridan
This discussion has been closed.