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Raindrop/ [JOB] talk/ Typin' up reports in the hotbox

I ZimbraI Zimbra Registered User regular


Warning: Video has NSFW language but is amazing.

We all gotta work, doesn't mean we have to like it. Talk about it here.

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Posts

  • JedocJedoc That citation you've neededRegistered User regular
    Q: Where does Miley Cyrus go to make money?
    A: T'work.

    Thank you. I'll be here until that security guard there makes it to the stage.

    cannon.jpg
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  • KadithKadith Registered User regular
    zkHcp.jpg
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  • bowenbowen PEPSI IS THE BEST SODA ayyyyyyyRegistered User regular
    Jedoc wrote: »
    Q: Where does Miley Cyrus go to make money?
    A: T'work.

    Thank you. I'll be here until that security guard there makes it to the stage.

    Warning: I am a programmer/sysop. IANAL/IANAD, seek actual advice from certified people in their respective fields if you are actually in need of it.
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  • BeastehBeasteh THAT WOULD NOT KILL DRACULARegistered User regular
    edited March 17
    Kadith wrote: »

    i have a weekend now so i am basically going to lay in bed and vegetate

    payday is next friday and i need it like a desert needs the rain

    Beasteh on
  • OmnipotentBagelOmnipotentBagel Shell, Teeth, Eyes, Flame, Claws, Breath, Scales, FUN!Registered User regular
    bowen wrote: »
    Jedoc wrote: »
    Q: Where does Miley Cyrus go to make money?
    A: T'work.

    Thank you. I'll be here until that security guard there makes it to the stage.


    The pause in this GIF is very well timed.

    lh5oqqz.gif
    L Ron HowardJedocBolthornTofystedethNightDragonSnicketysnickSorceSlacker71godmodeTheRoadVirusBucketmanSkeithEnc
  • MorivethMoriveth Nobody suspects a thing... Registered User regular
    I didn't realize that my anxiety medication prescription ran out of refills so they had to call my doctor to get more refills approved

    this meant I couldn't pick it up last weekend so I skipped a couple days to make the last few I had last

    as a result I feel shitty today

    work is fine though

    3ds friend code: 2036 9837 9754
  • OmnipotentBagelOmnipotentBagel Shell, Teeth, Eyes, Flame, Claws, Breath, Scales, FUN!Registered User regular
    Moriveth wrote: »
    I didn't realize that my anxiety medication prescription ran out of refills so they had to call my doctor to get more refills approved

    this meant I couldn't pick it up last weekend so I skipped a couple days to make the last few I had last

    as a result I feel shitty today

    work is fine though

    :bro:

    lh5oqqz.gif
    L Ron HowardLiiyaI ZimbraNightDragonAl_watjgeischromdomSorceRoyceSraphimlonelyahavagodmodeTheRoadVirusThe Hanged ManCalicaBucketmanSkeithsarukun
  • KadithKadith Registered User regular
    edited March 17
    Beasteh wrote: »
    Kadith wrote: »
    Beasteh :bro:

    i have a weekend now so i am basically going to lay in bed and vegetate

    payday is next friday and i need it like a desert needs the rain

    a good plan.

    I just wish more people would remember that there is a literal human being on the other end of the phone

    and if they say they can't do X that they really do mean it because they are one of the lowest people on the great bureaucracy pyramid.

    Kadith on
    zkHcp.jpg
    L Ron HowardlonelyahavaGnome-Interruptus
  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    Beasteh wrote: »
    i have a weekend now so i am basically going to lay in bed and vegetate

    payday is next friday and i need it like a desert needs the rain

    Are you new to phone customer service or have you been doing it for a while? The stress of dealing with phone support is pretty high, especially the first couple of years. 8 hours in one day of having people scream at you is stressful. 10 hours in one day is madness inducing. 12 hours is, uh.... I hope at least you're either getting double time or only have to work 3 days a week to get paid for 40 hours. :(

    People wonder why phone support often don't appear to give a shit about anything they're saying: The reason is, to survive the job you have to be able to internalize a certain proportion of not giving a shit. Otherwise, people screaming at you feels personal and your lack of power to actually fix people's problems is maddening.

    Currently doing a Mass Effect Andromeda let's play:
    https://www.youtube.com/user/cambiata
    Instagram:
    https://www.instagram.com/bel.di.doll/
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  • IronKnuckle's GhostIronKnuckle's Ghost Registered User regular
    It's strange that most people seem incapable of recognizing that the rep you talk to on the phone does not personally get to decide how your problem is handled.

    CambiataNaphtaliL Ron HowardSassoriNightDragonThat Dave FellaLailRoyceSraphimlonelyahavaQuidgodmodechrishallett83TheRoadVirusKaplarKayne Red RobeMatevNobodyMadEddy
  • LiiyaLiiya Registered User regular
    edited March 17
    <3

    Liiya on
  • Brovid HasselsmofBrovid Hasselsmof [Growling historic on the fury road] Registered User regular
    I think I am pretty much over my super fun illness, but it has resulted in a blister between two of my toes which broke today, and which is surprisingly painful and making me walk funny which is then making my whole foot ache. It being my clutch foot really doesn't help.

    “When the last tree is cut, the last river poisoned, and the last fish dead, we will realise that we cannot eat money.”

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  • Raijin QuickfootRaijin Quickfoot Here You Go, AC SLATER ROD BELDINGRegistered User, ClubPA regular
    Moriveth wrote: »
    I didn't realize that my anxiety medication prescription ran out of refills so they had to call my doctor to get more refills approved

    this meant I couldn't pick it up last weekend so I skipped a couple days to make the last few I had last

    as a result I feel shitty today

    work is fine though

    I forgot to take mine this morning. I know missing once dose shouldn't cause any issues but when you take medication for anxiety and then realize you forgot to take it... That makes you anxious.

    I went home on lunch and took it.

  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    After 10 years at a telecom, I'm way, way better and controlling calls than I was when I started, way more inured to people screaming or swearing, and way better at framing my words to get the most positive reaction out of my customers. I am a master at giving bad news, and and squeezing out the best possible solution from a set of bad ones. I think... I actually like customer service now?

    When I started, I would have a physical reaction to bad calls: my entire body would begin shivering, and it would last basically to the end of my shift. At one point my job was entirely calling people to give them bad news, and I used to dread every call.

    Currently doing a Mass Effect Andromeda let's play:
    https://www.youtube.com/user/cambiata
    Instagram:
    https://www.instagram.com/bel.di.doll/
    lonelyahavaGnome-Interruptus
  • OghulkOghulk Be Humble Sit DownRegistered User regular
    Thread title: A+

    天上龙肉,地上驴肉
    I ZimbraTheStigSassoriL Ron Howard
  • I ZimbraI Zimbra Registered User regular
    Oghulk wrote: »
    Thread title: A+

    I'm not too proud to admit that I thought of it like a week ago and have been watching like a hawk for the job thread to get closed so I could use it.

    JedocMr. ButtonsSlacker71CalicaKayne Red RobeDarkewolfeGnome-Interruptus
  • BeastehBeasteh THAT WOULD NOT KILL DRACULARegistered User regular
    edited March 17
    i used to work for a major bank as a phone monkey so i thought i would be fine with this job, but it turns out that inbound call centre work is still a nightmare

    every stat is minutely tracked (your bathroom breaks, lunch/smoke breaks, average call time, after call work, hold time, transfer %, product present %, business promotion %, first call resolution, customer satisfaction surveys)

    sat at my desk dreading the next beep hoping it will be a reasonable person with a reasonable query and not an idiot with an axe to grind is kind of really stressful

    ps this may be old but its still very accurate

    Beasteh on
    I ZimbraSlacker71lonelyahavachrishallett83Matev
  • I ZimbraI Zimbra Registered User regular
    Beasteh wrote: »
    i used to work for a major bank as a phone monkey so i thought i would be fine with this job, but it turns out that inbound call centre work is still a nightmare

    every stat is minutely tracked (your bathroom breaks, lunch/smoke breaks, average call time, after call work, hold time, transfer %, product present %, business promotion %, first call resolution, customer satisfaction surveys)

    sat at my desk dreading the next beep hoping it will be a reasonable person with a reasonable query and not an idiot with an axe to grind is kind of really stressful

    ps this may be old but its still very accurate

    I burned out of call center work after 6 months. I did cell phone support in 2001 when they were taking off but people didn't really understand them so I'd get screamed at a couple of times a day by somebody who went 1000 minutes over and didn't understand why they had to pay for it. Not much I could do except shrug my shoulders and tell them to read their contract.

    God I hated that job.

  • RobonunRobonun 94 Painful Thorn Enlightens the Slothful Registered User regular
    I Zimbra wrote: »
    Oghulk wrote: »
    Thread title: A+

    I'm not too proud to admit that I thought of it like a week ago and have been watching like a hawk for the job thread to get closed so I could use it.

    I'm not too proud to admit that I had to Google it and still don't understand why it's funny.

    Madicanwebguy20stopgapCalicaGnome-Interruptus
  • GizzyGizzy <- girl PhoenixRegistered User regular
    So last year I moved to Phoenix where my husband took a new job. I was able to stay with the same company I'd been working for 9 years - took a slight pay cut with the understanding that I was maxed out at this paylevel and unable to get even merit increases. I took the position anyways knowing it'd only be for a couple of years.

    I ended up getting an "exceeds expectations" - and management felt super bad about it - so they were able to do all the legwork to justify raising my pay level so I just got a promotion and a 5% raise :D. Totally unexpected. And adds more reasons why I never want to work for a different company.

    3DS Friend Code 3282-2248-0453
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  • L Ron HowardL Ron Howard Registered User regular
    I will admit that I did freak out at a person on the line from the call center for the bank when I received an email stating that my account information changed, and I haven't logged into it in months, and couldn't even remember the login information. Mostly freaking out from the whole "oh shit someone's stealing mah monies!" point of view. I did apologize profusely after I found out that the system updated my phone number with my phone number, both being the same..?

    Steam
    NNID - bejamus
  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    Beasteh wrote: »
    i used to work for a major bank as a phone monkey so i thought i would be fine with this job, but it turns out that inbound call centre work is still a nightmare

    every stat is minutely tracked (your bathroom breaks, lunch/smoke breaks, average call time, after call work, hold time, transfer %, product present %, business promotion %, first call resolution, customer satisfaction surveys)

    sat at my desk dreading the next beep hoping it will be a reasonable person with a reasonable query and not an idiot with an axe to grind is kind of really stressful

    ps this may be old but its still very accurate

    Yeah the metrics are really the worst part of the psychological torture. To not even be able to get up and take a poop without someone watching you to make sure your poop doesn't take too long is in itself, maddening. I forget about that part at my current job because I can get up and go do something without being too tied to my desk, and no one really tracks how long I'm in the bathroom.

    Currently doing a Mass Effect Andromeda let's play:
    https://www.youtube.com/user/cambiata
    Instagram:
    https://www.instagram.com/bel.di.doll/
    BucketmanMatevGnome-Interruptus
  • TofystedethTofystedeth veni, veneri, vamoosi Registered User regular
    I was fortunate enough that when I worked on the IT helpdesk here we were actually part of IT. We were in the data center, nestled between 2 of the network engineers, with the firewall guy, a citrix guy, and an AD guy on the other side of the cubicle partition. We had local admin rights so as long as there wasn't a big call backlog we could actually fix people's problems instead of routing a ticket.

    We went to IT meetings and events. If we told or manager a user (usually a doctor) was rude, he'd go to their manager and back us up.

    I actually really miss working on the helpdesk. I got a huge amount of job satisfaction of directly helping people do their jobs. It played really well my strengths.

    Unfortunately it doesn't exist anymore. It got moved to another state to join the national team. Now they're basically any other helpdesk that can just reset passwords and (barely) follow a KB article.

    steam_sig.png
  • tynictynic PICNIC BADASS Registered User, ClubPA regular
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    TofystedethNightDragonL Ron HowardSlacker71TcheldorgodmodeThe Hanged ManCalicaBucketmanSkeithASimPersonsarukunMadEddyGigaton
  • I ZimbraI Zimbra Registered User regular
    tynic wrote: »
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    Do you work with a Markov bot?

    CaedwyrL Ron Howard
  • NaphtaliNaphtali Null Registered User regular
    sacre bleu

    B.net: Naphtali#1830 | Steam | Nintendo ID: Naphtali | PSN: EI-Naphtali | Wish List
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  • TheStigTheStig Registered User regular
    call 911, they're having a stroke

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    bnet: TheStig#1787 Steam: TheStigCFN: Stiggles
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  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    Found out two things today:

    1) My field tech friend says that when he took the pole climbing test he had to freehand up the pole (that is, with the shoe spikes, but without the belt). Once you get to the top, you put the belt on you and the pole, do some work up top, and use the belt on the way down. This may or may not be the same test I would have to take, considering it's two different companies. I haven't seen other telecoms require freehanding. I'm realllly gonna need to practice on that climbing wall.

    2) The IRS emailed to let me know of a vacancy notice on a position I had applied for back in December. I'm qualified but may or may not get a call back after this. Would be pretty cool if I got a callback!

    Currently doing a Mass Effect Andromeda let's play:
    https://www.youtube.com/user/cambiata
    Instagram:
    https://www.instagram.com/bel.di.doll/
    That Dave FellabowenlonelyahavaBucketmanKayne Red RobeGnome-InterruptusDoodmann
  • JedocJedoc That citation you've neededRegistered User regular
    Did you even read the above bleu point? I don't think you're really being a team player here.

    cannon.jpg
    tynicOmnipotentBagelTofystedethJayKaosNightDragonL Ron HowardDisruptedCapitalistSlacker71KetBra
  • tynictynic PICNIC BADASS Registered User, ClubPA regular
    edited March 17
    I Zimbra wrote: »
    tynic wrote: »
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    Do you work with a Markov bot?

    Egyptian-French dude who currently works in japan, so I'm not gonna get snarky about his english. Well, no, I definitely will, but then I'll feel guilty.
    but the "bleu" he refers to was
    I guess we might need to focus within that week on: artificial intelligence studies applied to robotics covering the developmental aspects from pure AI/ML sides + developmental psychology studies (similar to what Yukie Nagai is doing) linking between neuroscience, psychology, and AI as well applied to robotics + user experience studies to focus on the product level of technology from the HRI side

    Artistic themes? ... what? What do you want from me, interpretive dance?

    ...

    ... shit I just remembered I wrote a whole grant proposal based around a robot doing interpretive dance with a human. I wonder if I can resurrect it?

    tynic on
    JedocL Ron HowardDisruptedCapitalistSlacker71godmodeJoolanderchrishallett83CalicaSkeithElvenshaesarukunGnome-InterruptusMadEddy
  • OmnipotentBagelOmnipotentBagel Shell, Teeth, Eyes, Flame, Claws, Breath, Scales, FUN!Registered User regular
    tynic wrote: »
    I Zimbra wrote: »
    tynic wrote: »
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    Do you work with a Markov bot?

    Egyptian-French dude who currently works in japan, so I'm not gonna get snarky about his english. Well, no, I definitely will, but then I'll feel guilty.
    but the "bleu" he refers to was
    I guess we might need to focus within that week on: artificial intelligence studies applied to robotics covering the developmental aspects from pure AI/ML sides + developmental psychology studies (similar to what Yukie Nagai is doing) linking between neuroscience, psychology, and AI as well applied to robotics + user experience studies to focus on the product level of technology from the HRI side

    Artistic themes? ... what? What do you want from me, interpretive dance?

    ...

    ... shit I just remembered I wrote a whole grant proposal based around a robot doing interpretive dance with a human. I wonder if I can resurrect it?

    Look it's important your robot is well rounded and not just technically skilled or they'll never get into a good finishing school

    lh5oqqz.gif
    SnicketysnickCambiataL Ron Howardwebguy20DisruptedCapitalistSlacker71RoyceSraphimschussgodmodeJoolanderchrishallett83FishmandiscriderSkeithsarukunMadEddy
  • JedocJedoc That citation you've neededRegistered User regular
    tynic wrote: »
    I Zimbra wrote: »
    tynic wrote: »
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    Do you work with a Markov bot?

    Egyptian-French dude who currently works in japan, so I'm not gonna get snarky about his english. Well, no, I definitely will, but then I'll feel guilty.
    but the "bleu" he refers to was
    I guess we might need to focus within that week on: artificial intelligence studies applied to robotics covering the developmental aspects from pure AI/ML sides + developmental psychology studies (similar to what Yukie Nagai is doing) linking between neuroscience, psychology, and AI as well applied to robotics + user experience studies to focus on the product level of technology from the HRI side

    Artistic themes? ... what? What do you want from me, interpretive dance?

    ...

    ... shit I just remembered I wrote a whole grant proposal based around a robot doing interpretive dance with a human. I wonder if I can resurrect it?

    Look it's important your robot is well rounded and not just technically skilled or they'll never get into a good finishing school
    WHAT IS THIS HUMAN EMOTION YOU CALL &quot;JIGGY WID IT&quot;
    

    cannon.jpg
    RobonunOmnipotentBageltynicNightDragonAl_watL Ron HowardmilskiIronKnuckle's GhostSnicketysnickSorceDisruptedCapitalistToxLabelJoolanderchrishallett83CelloDedpuppyThe Hanged ManAustinP0027BucketmanSkeithElvenshaeNijaMatevsarukunThe Escape GoatMadEddy
  • CambiataCambiata Commander Shepard The likes of which even GAWD has never seenRegistered User regular
    Jedoc wrote: »
    tynic wrote: »
    I Zimbra wrote: »
    tynic wrote: »
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    Do you work with a Markov bot?

    Egyptian-French dude who currently works in japan, so I'm not gonna get snarky about his english. Well, no, I definitely will, but then I'll feel guilty.
    but the "bleu" he refers to was
    I guess we might need to focus within that week on: artificial intelligence studies applied to robotics covering the developmental aspects from pure AI/ML sides + developmental psychology studies (similar to what Yukie Nagai is doing) linking between neuroscience, psychology, and AI as well applied to robotics + user experience studies to focus on the product level of technology from the HRI side

    Artistic themes? ... what? What do you want from me, interpretive dance?

    ...

    ... shit I just remembered I wrote a whole grant proposal based around a robot doing interpretive dance with a human. I wonder if I can resurrect it?

    Look it's important your robot is well rounded and not just technically skilled or they'll never get into a good finishing school
    WHAT IS THIS HUMAN EMOTION YOU CALL &quot;JIGGY WID IT&quot;
    
    DOES... THIS... UNIT... HAVE... SOUL?
    

    Currently doing a Mass Effect Andromeda let's play:
    https://www.youtube.com/user/cambiata
    Instagram:
    https://www.instagram.com/bel.di.doll/
    OmnipotentBagelL Ron HowardIronKnuckle's GhostSlacker71RoyceSraphimToxFlarneBucketmanElvenshae
  • Al_watAl_wat Registered User regular
    I've worked a few call center jobs in the past

    the last one I worked at was actually what motivated me to go back to school, leading directly to my current job

    man did I fucking hate that last call center. So demoralizing.

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  • DevoutlyApatheticDevoutlyApathetic Registered User regular
    So because we lost a day for a blizzard this week they're trying to figure out if they should run Saturday and/or some on Sunday.

    Everybody who would do that actual work left 8 minutes ago while those making the decision if are still in a fucking meeting discussing if maybe they should do it.

    Really blows my mind that they can whiff so hard when the deadline is so very obvious.

    Gnome-Interruptus
  • MorivethMoriveth Nobody suspects a thing... Registered User regular
    Also last night I found out that my boss (and friend!) had to stay till 9:30 last night doing a job for the client. I didn't stay because it wasn't a sure thing and I figured it'd be a waste of time if I found out that we didn't actually need to stay.

    I feel bad for the dude, that's a shitty situation to get stuck on you. I did tell him that next time they need someone to stay past our normal closing time I totally will, though.

    3ds friend code: 2036 9837 9754
  • MadicanMadican No face Registered User regular
    Cambiata wrote: »
    Jedoc wrote: »
    tynic wrote: »
    I Zimbra wrote: »
    tynic wrote: »
    After looking on the discussion history rapidly,,, i guess the above bleu point cover most of what we need for that,,,, let propose then ARTISTIC themes for that, which i a thinkin about,,,, pls participate!

    no, I won't
    because I have no fucking clue what you're talking about.

    Do you work with a Markov bot?

    Egyptian-French dude who currently works in japan, so I'm not gonna get snarky about his english. Well, no, I definitely will, but then I'll feel guilty.
    but the "bleu" he refers to was
    I guess we might need to focus within that week on: artificial intelligence studies applied to robotics covering the developmental aspects from pure AI/ML sides + developmental psychology studies (similar to what Yukie Nagai is doing) linking between neuroscience, psychology, and AI as well applied to robotics + user experience studies to focus on the product level of technology from the HRI side

    Artistic themes? ... what? What do you want from me, interpretive dance?

    ...

    ... shit I just remembered I wrote a whole grant proposal based around a robot doing interpretive dance with a human. I wonder if I can resurrect it?

    Look it's important your robot is well rounded and not just technically skilled or they'll never get into a good finishing school
    WHAT IS THIS HUMAN EMOTION YOU CALL &quot;JIGGY WID IT&quot;
    
    DOES... THIS... UNIT... HAVE... SOUL?
    

    "You were programmed for country music. So...no."

    camo_sig2.png
    PSN: AuthorFrost
    mageofstorm.png
    CalicaBucketman
  • timspork's ghosttimspork's ghost Librarian and Ghostbuster Registered User regular
    Ugh. I got more questions wrong on my grad class midterm than I thought I would and now I am in a bad mood as well as being sick.

    I was so sure on several of those questions.

    (Switch Friend Code) SW-4910-9735-6014(PSN) timspork (Steam) timspork


  • L Ron HowardL Ron Howard Registered User regular
    A friend of mine, who was on these forums for a while, was a developer. One of the QAs submitted this shit to be fixed.

    e1siyk9588xy.jpg

    I save this image as an exact "how not to do this".

    Steam
    NNID - bejamus
  • OghulkOghulk Be Humble Sit DownRegistered User regular
    My eyes are bleeding reading that.

    天上龙肉,地上驴肉
    tynicCambiataMaximumBeastehbowenNightDragonDisruptedCapitalistSlacker71RoyceSraphimToxKetBraBucketmanSkeithElvenshae
«134567100
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