Yeah, she's on W10. Odd that it won't show up sometimes.
It'll not show if indexing is being fucky.
Which seems to be a problem for non-tech savvy people. My machines always index, but it's like the computer knows it can slack off when there isn't an IT guy at the keyboard.
My work laptop does it occasionally, and it's annoying. But not often enough for me to bother looking for a specific fix.
yea, win10 indexing has always been a bit flaky, from what I gather. It's funny because I've never personally experienced it myself so I've never been able to troubleshoot it but there are enough reports about it that it is clearly an issue for at least a small minority.
The problem with backup software is that they are all bad, but there isn't a great solution to the problem.
The reason roll your own doesn't work is that in any environment larger than like 10 machines handling exceptions is going to be the killer. Likewise things like incremental backups and such have a degree to which you can roll your own, but handling it for all sorts of data AND grandfathering and god knows what else's makes it a minefield. Especially if you want it done efficiently...
Then you have the special snowflake Microsoft stuff such as exchange and sql that need to be backed up properly and clear transaction logs AND
Wait, all the workstations where I am are interchangeable, outside of my own, and can be wiped nightly if I wanted to, why are you backing up individual machines?
I drum it into their heads to not store stuff on their PC and store it on their "H Drive" (which is the mapped my documents drive to the server). One doctor lost a years worth of his stuff (not important) because he kept putting it on a folder on his desktop. There's no way I can reliably back up a laptop anyways, so, I wouldn't even attempt that.
But we have easily 40+ machines and I backup all of 0 of them, I backup my NAS, custom program data mapped on the application server, and that's it. Server's can be rebuilt. The server components dump their backup to the NAS as well, so it's centralized.
I could see maybe an organization with thousands of computers would struggle with that, but I can see COTS being even worse at handling edge cases in those situations that would be even more great for rolling your own. I also mostly wasn't suggesting everyone should roll their own, just that most COTS backup software is hot garbage and I'm really surprised no one's done it better considering they're mostly just a fancy scheduler and archiver for tarballs/zips.
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
I just went and bought my parents an iPad instead. The last time the PC was turned on was for me to backup some photos from their phones.
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
"Hey give me a call, FB Messenger said I have a virus"
Me: "Hi mom, did you click on anything? No? Then just ignore it."
"Oh, you want to scan to be safe? Great idea. Ok, hit the Window key once and type "malware". No, just once. Just start typing and it'll search for you. What do you mean it's not there? I installed MBAM."
"Ok, fine. What does Avira say? The umbrella. Click on it and tell me what it says. It says it scanned at 11am and you're fine? Perfect."
"Yes, I know I told you that if you see something like this not to click on it and let me know. The good news is that your laptop didn't get infected with anything."
I've gone through this more than once. How hard is it for me to use a program like OBS to make a YT vid that shows her how to run her own malware and AV scans?
The "missing MBAM" item is something I'll have to address in person.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
Get a ticket from the security team that one of my remote user's laptops has malware and needs to be wiped.
Fuck.
Wait, this is the guy whose machine was so fucky I was rebuilding his PC anyway, I already shipped him a new hard drive with a fresh windows image, he's supposed to get it today. Noice.
Give him a call to follow up.
Drive won't boot. Fucker somehow died in transit.
Sigh. Guess it's time to build yet another one.
life's a game that you're bound to lose / like using a hammer to pound in screws
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
0
Apothe0sisHave you ever questioned the nature of your reality?Registered Userregular
The problem with backup software is that they are all bad, but there isn't a great solution to the problem.
The reason roll your own doesn't work is that in any environment larger than like 10 machines handling exceptions is going to be the killer. Likewise things like incremental backups and such have a degree to which you can roll your own, but handling it for all sorts of data AND grandfathering and god knows what else's makes it a minefield. Especially if you want it done efficiently...
Then you have the special snowflake Microsoft stuff such as exchange and sql that need to be backed up properly and clear transaction logs AND
Wait, all the workstations where I am are interchangeable, outside of my own, and can be wiped nightly if I wanted to, why are you backing up individual machines?
I drum it into their heads to not store stuff on their PC and store it on their "H Drive" (which is the mapped my documents drive to the server). One doctor lost a years worth of his stuff (not important) because he kept putting it on a folder on his desktop. There's no way I can reliably back up a laptop anyways, so, I wouldn't even attempt that.
But we have easily 40+ machines and I backup all of 0 of them, I backup my NAS, custom program data mapped on the application server, and that's it. Server's can be rebuilt. The server components dump their backup to the NAS as well, so it's centralized.
I could see maybe an organization with thousands of computers would struggle with that, but I can see COTS being even worse at handling edge cases in those situations that would be even more great for rolling your own. I also mostly wasn't suggesting everyone should roll their own, just that most COTS backup software is hot garbage and I'm really surprised no one's done it better considering they're mostly just a fancy scheduler and archiver for tarballs/zips.
A fleet of servers, not workstations.
Servers CAN be rebuilt but if you want to be back up and running in a sensible amount of time for business continuity then rebuilding servers is not an option.
I mean, some ERP systems take literally a week or more to set up for reasons I cannot comprehend but cases me ceaseless nightmares. I am not talking about the configuration but the actual installation process which is just beyond horrifying.
But also, Veeam is the best backup solution I have come across because virtualisation is the way and the light.
God dammit, loopback processing is a shitty fix and not a shortcut, and if you use it you are almost certainly failing at sysadmin. DON'T TURN ON LOOPBACK PROCESSING WITHOUT A GOD DAMN GOOD REASON. "It was the only way I could figure out how to make it work" is not a god damn good reason.
God dammit, loopback processing is a shitty fix and not a shortcut, and if you use it you are almost certainly failing at sysadmin. DON'T TURN ON LOOPBACK PROCESSING WITHOUT A GOD DAMN GOOD REASON. "It was the only way I could figure out how to make it work" is not a god damn good reason.
one time the only way I could figure out how to do a thing was by using loopback processing
but that's because at the time I didn't know you could run a taskmgr task as Network Service, which woulda solved my problem.
life's a game that you're bound to lose / like using a hammer to pound in screws
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
God dammit, loopback processing is a shitty fix and not a shortcut, and if you use it you are almost certainly failing at sysadmin. DON'T TURN ON LOOPBACK PROCESSING WITHOUT A GOD DAMN GOOD REASON. "It was the only way I could figure out how to make it work" is not a god damn good reason.
What if I want my users to get the right policies wherever the log in because we don't leave everything in the default OU and apply everything to the top level?
I don't have immediate access to this machine, so I can't test and get back to you. More just looking for ideas.
Client has a windows 10 machine that can ping 8.8.8.8 just fine, 8.8.8.8/8.8.4.4 set as DNS. Unable to resolve urls.
nslookup www.google.com 8.8.8.8 times out.
Reset windows firewall. Other machines connecting to same gateway work fine.
Did you ever get this figured out, or do you still need help?
Shoot I did. But now I've completely forgotten what the issue was.
It was something dumb.
Thanks for looking out though, sorry it took so long to get back to you.
[edit]
Oh I remembered. Client was lying when he said other devices were connecting properly.
Came back with hat in hand "So.. Remember how I said everything was working.. Well after we got off the phone I went to watch netflix on the smart tv and it wouldn't work either. Comcast came out and now it is all working again, including the laptop."
God dammit, loopback processing is a shitty fix and not a shortcut, and if you use it you are almost certainly failing at sysadmin. DON'T TURN ON LOOPBACK PROCESSING WITHOUT A GOD DAMN GOOD REASON. "It was the only way I could figure out how to make it work" is not a god damn good reason.
What if I want my users to get the right policies wherever the log in because we don't leave everything in the default OU and apply everything to the top level?
1) don't apply everything to the top level. That's daft.
2) that said, it's irrelevant to loopback processing.
every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.
Some robo caller somewhere is spoofing one of my company's DIDs in their caller ID.
I know this because one of the departments is complaining to IT about angry return phone calls.
Fine, we'll just block incoming calls to that DID. Not a big deal.
But I've had to explain caller ID spoofing five times today, two of those times have been to other IT people and one of those times was to a non-IT person who really wanted to argue with me about it.
every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.
Turned off a VPC on a Cisco switch. Downside: turns out the "management" port is just on that switch, and promptly disappeared and disconnected me. Upside - fixed whatever BS meant the FEX and first switch couldn't network boot servers.
Is there a domain based website blocking? I want to be able to restrict certain websites from certain users, and for some users, outright block the internet.
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
Thoughts on Screen Connect/Connectwise vs. TeamViewer? TV is free for home use. This is for the aforementioned mom assistance. Is there a baked-in W10 "NetMeeting" client that can work?
Thoughts on Screen Connect/Connectwise vs. TeamViewer? TV is free for home use. This is for the aforementioned mom assistance. Is there a baked-in W10 "NetMeeting" client that can work?
Use Teamviewer. I use ScreenConnect, and though I like it, I cannot deny the performance difference between the two products. If you're using it just to help your mom out, just use TeamViewer.
Is there a domain based website blocking? I want to be able to restrict certain websites from certain users, and for some users, outright block the internet.
Looks like this is the best one I can kinda finda?
Doesn't restrict certain users but if I can just filter the internet as a whole it'll fix things. And since it's DNS, for the non problem users I can just put them on 8.8.8.8 .
e: does anyone have opinions?
bowen on
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
TeamViewer seems easiest especially for family tech support.
You send them a link to the quick support exe.
Stand alone, no install, all they do is read off some numbers to you and you're in.
life's a game that you're bound to lose / like using a hammer to pound in screws
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
Thoughts on Screen Connect/Connectwise vs. TeamViewer? TV is free for home use. This is for the aforementioned mom assistance. Is there a baked-in W10 "NetMeeting" client that can work?
Use Teamviewer. I use ScreenConnect, and though I like it, I cannot deny the performance difference between the two products. If you're using it just to help your mom out, just use TeamViewer.
I use screen connect to help people I probably won't help again. "Go to this URL. Accept the prompt. Now we're connected. Yes, it's amazing isn't it."
I use team viewer if it's a close friend or family memeber and I built the machine for them and anticipate regular support.
I actually don't do friends and family support anymore and haven't for years. I don't ask my doctor friend to take care of my burst appendix on his free time. You can figure out how to run malwarebytes your fucking self or take it to the Goon Geek Squad like a chump.
Posts
My work laptop does it occasionally, and it's annoying. But not often enough for me to bother looking for a specific fix.
Wait, all the workstations where I am are interchangeable, outside of my own, and can be wiped nightly if I wanted to, why are you backing up individual machines?
I drum it into their heads to not store stuff on their PC and store it on their "H Drive" (which is the mapped my documents drive to the server). One doctor lost a years worth of his stuff (not important) because he kept putting it on a folder on his desktop. There's no way I can reliably back up a laptop anyways, so, I wouldn't even attempt that.
But we have easily 40+ machines and I backup all of 0 of them, I backup my NAS, custom program data mapped on the application server, and that's it. Server's can be rebuilt. The server components dump their backup to the NAS as well, so it's centralized.
I could see maybe an organization with thousands of computers would struggle with that, but I can see COTS being even worse at handling edge cases in those situations that would be even more great for rolling your own. I also mostly wasn't suggesting everyone should roll their own, just that most COTS backup software is hot garbage and I'm really surprised no one's done it better considering they're mostly just a fancy scheduler and archiver for tarballs/zips.
Nah man. Take screenshots and print a hard copy. People, especially old people, like that reassuring stack of paper and pictures. They can take notes on it. They can store it away in their filing cabinet, or their laptop bag, or their desk drawer, or pin it on their cork board. It never talks too fast for them or goes to the next step when they weren't ready.
I did that a long time ago.
My dad lost the papers.
Abandon all hope.
But he doesn't need papers to go to Montana.
This is a clickable link to my Steam Profile.
I was more this:
Fuck.
Wait, this is the guy whose machine was so fucky I was rebuilding his PC anyway, I already shipped him a new hard drive with a fresh windows image, he's supposed to get it today. Noice.
Give him a call to follow up.
Drive won't boot. Fucker somehow died in transit.
Sigh. Guess it's time to build yet another one.
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
A fleet of servers, not workstations.
Servers CAN be rebuilt but if you want to be back up and running in a sensible amount of time for business continuity then rebuilding servers is not an option.
I mean, some ERP systems take literally a week or more to set up for reasons I cannot comprehend but cases me ceaseless nightmares. I am not talking about the configuration but the actual installation process which is just beyond horrifying.
But also, Veeam is the best backup solution I have come across because virtualisation is the way and the light.
umaddeer?
but that's because at the time I didn't know you could run a taskmgr task as Network Service, which woulda solved my problem.
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
What if I want my users to get the right policies wherever the log in because we don't leave everything in the default OU and apply everything to the top level?
Shoot I did. But now I've completely forgotten what the issue was.
It was something dumb.
Thanks for looking out though, sorry it took so long to get back to you.
[edit]
Oh I remembered. Client was lying when he said other devices were connecting properly.
Came back with hat in hand "So.. Remember how I said everything was working.. Well after we got off the phone I went to watch netflix on the smart tv and it wouldn't work either. Comcast came out and now it is all working again, including the laptop."
1) don't apply everything to the top level. That's daft.
2) that said, it's irrelevant to loopback processing.
the "no true scotch man" fallacy.
MRW when I give somebody a 16-character passphrase and they exclaim "Whoooooaahhhh that's a loooonnnngg password!"
the "no true scotch man" fallacy.
I am finally getting my laptop and can dump windows.
Yay!
XBL:Phenyhelm - 3DS:Phenyhelm
Ih8m4us3rs!wh1skey
That took awhile to figure out.
XBL:Phenyhelm - 3DS:Phenyhelm
l|IllI|l|llIllI|
bonus points for tabs and nbsps.
Interesting.
There are many times when I hate NetworkManager, so I suppose that's fair.
I know this because one of the departments is complaining to IT about angry return phone calls.
Fine, we'll just block incoming calls to that DID. Not a big deal.
But I've had to explain caller ID spoofing five times today, two of those times have been to other IT people and one of those times was to a non-IT person who really wanted to argue with me about it.
the "no true scotch man" fallacy.
Use Teamviewer. I use ScreenConnect, and though I like it, I cannot deny the performance difference between the two products. If you're using it just to help your mom out, just use TeamViewer.
Looks like this is the best one I can kinda finda?
https://www.dnsfilter.com/product/features/roadmap/
Doesn't restrict certain users but if I can just filter the internet as a whole it'll fix things. And since it's DNS, for the non problem users I can just put them on 8.8.8.8 .
e: does anyone have opinions?
You send them a link to the quick support exe.
Stand alone, no install, all they do is read off some numbers to you and you're in.
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
I really hope it clears up before my 3 hour meeting this afternoon or I may have to have that muscle removed.
Master has given Entaru a sock? Entaru is free!
XBL:Phenyhelm - 3DS:Phenyhelm
I use screen connect to help people I probably won't help again. "Go to this URL. Accept the prompt. Now we're connected. Yes, it's amazing isn't it."
I use team viewer if it's a close friend or family memeber and I built the machine for them and anticipate regular support.