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Network drive is empty
Windburn
Registered User regular
Registered User regular
I'm trying to access a (work) network drive from home on my MacBook (v10.12.5).
I can successfully connect to the VPN (casa1.wfubmc.edu) using Cisco AnyConnect. The folder location I am trying to access is in "\\medctr\dfs\radsm1$\radmin" which I can't map to directly. I can't connect to "medctr" while off campus, even through the VPN (though I can connect to "medctr.ad.wfubmc.edu"). However, I pinged the server from an on-campus computer to get the IP address (172.16.5.238) and I can "Connect to Server" using it. Once the server connects and I put in my login credentials, I then mount the "DFS" drive and navigate to the folder "radsm1$."
But that folder is empty.
Any ideas?
When I am on-campus and connected to the network directly, I can navigate to the folder and see its contents.
I can successfully connect to the VPN (casa1.wfubmc.edu) using Cisco AnyConnect. The folder location I am trying to access is in "\\medctr\dfs\radsm1$\radmin" which I can't map to directly. I can't connect to "medctr" while off campus, even through the VPN (though I can connect to "medctr.ad.wfubmc.edu"). However, I pinged the server from an on-campus computer to get the IP address (172.16.5.238) and I can "Connect to Server" using it. Once the server connects and I put in my login credentials, I then mount the "DFS" drive and navigate to the folder "radsm1$."
But that folder is empty.
Any ideas?
When I am on-campus and connected to the network directly, I can navigate to the folder and see its contents.
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when you're on the work network are you using the same computer, or a different one... perhaps a windows box logged in with work credentials?
fuck up once and you break your thumb / if you're happy at all then you're god damn dumb
that's right we're on a fucked up cruise / God is dead but at least we have booze
bad things happen, no one knows why / the sun burns out and everyone dies
When I am on the work network I am using the same computer. (I use other computers too, but I am able to access the drive with my laptop on the work network)
I know our VPN doesn't have access to everything, though it let's us on most of the intranet. Lot's of permission warnings and empty folders if you poke around.
1) your VPN connection doesn't grant you domain access to that server
2) connecting through the Mac finder via IP does not pass your domain login credentials to the server, so you have no permissions to Read the folder. I bet if you tried to Create a text file it would fail as well.
I'm working that avenue as well. It's just an issue that's at the bottom of the priority list for them. It took about a week to get an IT guy to take a stab at it. We thought we had it working, but when I tried from home that night, no dice.
My amateur troubleshooting of this problem via Dr. Google leads me to a few different possible problems.
1. Apparently OS X doesn't like samba much.
2. The behavior sounds like a DNS problem, but I can't find a way to change my VPN settings.
Is there a way to find the VPN profile settings in AnyConnect so I can input them into a manual VPN program (and try some changes)?
Which is understandable for web stuff, but it managed to interfere with share drives and outlook as well.
We worked around by instructing the users in how to get into their routers config and change the DNS servers to a different set that weren't so stupid.
Since you are able to find it with the fully qualified domain name, i too am leaning towards a DNS issue. The empty folder when mapping it by IP address might an issue with hitting the server directly bypassing the dfs layer?
I'm just spitballing at that point though.