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[Sysadmin] Improper Wireshark use has restarted the editor wars.

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Posts

  • ThawmusThawmus +Jackface Registered User regular
    Myiagros wrote: »
    Will never understand why people buy Brother printers for business use. Having to install Control Center to do scanning is stupid.

    Because I run Linux, so I don't have to run Control Center. Also Brother has an amazingly good script they wrote that installs all your drivers and sets up your printer and scanner for you. As opposed to HP, which, while I think they have superior printers by a wide margin, I have to play whack-a-mole with their drivers.

    Twitch: Thawmus83
  • bowenbowen How you doin'? Registered User regular
    Thawmus wrote: »
    Myiagros wrote: »
    Will never understand why people buy Brother printers for business use. Having to install Control Center to do scanning is stupid.

    Because I run Linux, so I don't have to run Control Center. Also Brother has an amazingly good script they wrote that installs all your drivers and sets up your printer and scanner for you. As opposed to HP, which, while I think they have superior printers by a wide margin, I have to play whack-a-mole with their drivers.

    "just install the universal driver which installs all this shitware, nbd!"

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    ThawmusRandomHajileArcSynFeral
  • CogCog What'd you expect? Registered User regular
    Myiagros wrote: »
    Will never understand why people buy Brother printers for business use. Having to install Control Center to do scanning is stupid.

    They're cheap.

    mysticjuicerThawmusbowenShadowfire
  • MyiagrosMyiagros Registered User regular
    Last time I installed one I was asked to set it up for everyone to scan to email - which just uses CC to launch a new email and add the file as attachment. First install went fine, every one after that was either the installer not finding the printer on the network, or after the install the list of PCs on the printer never changed. At least with a cheap HP they tend to come with SMTP scanning which can be set up in 5 minutes along with an address book.

    iRevert wrote: »
    Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
    Steam: MyiagrosX27
  • SiliconStewSiliconStew Registered User regular
    Myiagros wrote: »
    Last time I installed one I was asked to set it up for everyone to scan to email - which just uses CC to launch a new email and add the file as attachment. First install went fine, every one after that was either the installer not finding the printer on the network, or after the install the list of PCs on the printer never changed. At least with a cheap HP they tend to come with SMTP scanning which can be set up in 5 minutes along with an address book.

    Never trust the word of a strange driver package you just met.

    Scan to Email: Network Configuration -> Wired -> Configure Protocol -> POP3/SMTP Advanced Settings

    LDAP: Network Configuration -> Wired -> Configure Protocol -> LDAP Advanced Settings

    Just remember that half the people you meet are below average intelligence.
    Feral
  • SeidkonaSeidkona Had an upgrade Registered User regular
    Jusus can't oss just standardize on one way to connect back to MS AD. . .

    Mostly just huntin' monsters.
    XBL:Phenyhelm - 3DS:Phenyhelm
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    Myiagros wrote: »
    Will never understand why people buy Brother printers for business use. Having to install Control Center to do scanning is stupid.

    I dislike small printers, but I dislike Brother the least.

    Also I've never had to install Control Center to do scanning, but I don't support Brother MFPs very often

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • MugsleyMugsley DelawareRegistered User regular
    Again because I have nowhere else to rant about this, I've been "working" with an auditor the past few days going through our Standard Operationg Procedures for equipment. We have a valve that has smaller valves attached to the outside. We don't want anyone to touch the smaller valves, so we didn't number them and didn't include them in any procedure.

    Without explicitly stating so, the auditor has now said three different times he wants them numbered and included in valve operations. I am trying every piece of gymnastics possible to keep from having to do this (in part because it means we have to update about 4 other documents, total, and they each require a review process for any change).

    I'm very close to just removing the handles from the valves and saying, "....what valves?"

    Compliance is fun.

    FeralThawmusmysticjuicer
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    We bought a network monitoring platform and the person who installed it (who no longer works for us) didn't bother to tune it. He did the default install, which involved scanning the network for all the IPs it could find and loading them up as network assets. Consequently, whenever any of those IPs go offline - say, a workstation, or a desk phone - it sends an email alert. Hundreds of email alerts per day.

    I have a rule in Outlook that diverts all of those alerts to the trash.

    Nobody owns this package now and nobody's been asked to tune it. We all know it needs to be tuned but nobody has the mental bandwidth to do it.

    Well, it just alerted on a bunch of servers that no longer exist so my boss had a minor freakout because all he saw was that he got 700 alerts today instead of the usual 500 and thought something was wrong. So he came over here and asked me to look at them and interpret them for him.

    Dude, this is reason #5 or #6 why I'm quitting. We already all have alert fatigue, I literally cannot give a shit about this system until I or somebody else is empowered to tune it.

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
    Thawmus
  • wunderbarwunderbar What Have I Done? Registered User regular
    edited August 2018
    well that's entirely the wrong thread. Back to sysadmining......

    wunderbar on
    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
  • ThawmusThawmus +Jackface Registered User regular
    Feral wrote: »
    We bought a network monitoring platform and the person who installed it (who no longer works for us) didn't bother to tune it. He did the default install, which involved scanning the network for all the IPs it could find and loading them up as network assets. Consequently, whenever any of those IPs go offline - say, a workstation, or a desk phone - it sends an email alert. Hundreds of email alerts per day.

    I have a rule in Outlook that diverts all of those alerts to the trash.

    Nobody owns this package now and nobody's been asked to tune it. We all know it needs to be tuned but nobody has the mental bandwidth to do it.

    Well, it just alerted on a bunch of servers that no longer exist so my boss had a minor freakout because all he saw was that he got 700 alerts today instead of the usual 500 and thought something was wrong. So he came over here and asked me to look at them and interpret them for him.

    Dude, this is reason #5 or #6 why I'm quitting. We already all have alert fatigue, I literally cannot give a shit about this system until I or somebody else is empowered to tune it.

    Wow I got 9 alerts at once this weekend, because the parent-child relationships between those hosts weren't working correctly (I should have been notified of merely the parent), and it became the subject of a staff meeting because none of us were happy about that shit.

    If 500 is a real number and not hyperbole (or maybe a little hyperbole) I....yeah....I'd lose my shit.

    Twitch: Thawmus83
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    It's not an exact number, but the real number is measured in 100s

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • ThawmusThawmus +Jackface Registered User regular
    Feral wrote: »
    It's not an exact number, but the real number is measured in 100s

    Yeah, I'd lose my shit. Even more-so if someone wanted me to suddenly take them seriously. Jesus.

    Twitch: Thawmus83
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    Our department culture is "ENABLE ALL THE ALERTS" and then the alerts go to [email protected] instead of the specific people who own each platform, so most of the alerts I get aren't even for things I know anything about.

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • wunderbarwunderbar What Have I Done? Registered User regular
    hahah I once worked at a place where we had multiple alerts set up to every server. Disk space, ping, threshold of packet loss, etc. It had both a local component and an external/cloud component. It was set to fire off an alert as often as every 30 minutes depending on which thing it was.

    While I was on holidays our internet went down for nearly a day. someone cut the ISP fibre line, took that long to fix. when the internet came back, it was discovered that all of the cloud alerts queued in the cloud service, and all got sent off once connectivity had been restored. So think of it. 40ish VM's, each producing 4-5 alerts an hour for almost 24 hours that got queued.

    When I came back from holidays I was the first IT person in. i opened my outlook, saw 4700 emails, closed outlook, went and got coffee and waited for someone else in IT to come in and tell me what happened.

    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
    FeralMugsleyShadowfire
  • jungleroomxjungleroomx It's never too many graves, it's always not enough shovels Registered User regular
    "We would like more alerts of the following:

    *stupid list of stupid alerts*

    Thank you."


    1 week later

    "We would like to stop getting alerts of the following:

    *nearly the same list*"

    mysticjuicer
  • ThawmusThawmus +Jackface Registered User regular
    Yeah this is why setting up your host and service dependencies is super important.

    You should not be getting an alert about your disk space if you can't SSH into a server.
    And you shouldn't be told that SSH is down if you can't ping the server.
    You shouldn't be told that ping is showing 100% packet loss, you should be told that the server is down.
    You shouldn't be told that the server is down if the switch is down.
    You shouldn't be told that the switch is down if the switch connected to that switch is down.
    You shouldn't be told that the second switch is down if the router between you and the switch is down.

    You should be told that your router is down. Now you're not panicking, now nobody else is panicking, now everyone knows exactly where the problem is and is working on the actual problem.

    Took a few years for me to figure out how important that was to just basic stress levels for everyone in the workplace, but it's huge.

    Twitch: Thawmus83
    FeralDrovek
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    edited August 2018
    I just pulled the number. Yeah I exaggerated. It averages about 150 per day.

    Just from that system. That doesn't include all the other alerts we get.

    Feral on
    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
    Thawmus
  • MyiagrosMyiagros Registered User regular
    Myiagros wrote: »
    Last time I installed one I was asked to set it up for everyone to scan to email - which just uses CC to launch a new email and add the file as attachment. First install went fine, every one after that was either the installer not finding the printer on the network, or after the install the list of PCs on the printer never changed. At least with a cheap HP they tend to come with SMTP scanning which can be set up in 5 minutes along with an address book.

    Never trust the word of a strange driver package you just met.

    Scan to Email: Network Configuration -> Wired -> Configure Protocol -> POP3/SMTP Advanced Settings

    LDAP: Network Configuration -> Wired -> Configure Protocol -> LDAP Advanced Settings

    Mind = Blown. Just tested this out and it's great. So good of them to put it in an easy to find spot. Considering the address book on this model simply says "Number" and not "Number/Email Address" there was no way I was going to figure that out without spending an hour digging through every menu.

    iRevert wrote: »
    Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
    Steam: MyiagrosX27
    FeralBendery It Like BeckhammysticjuicerThawmusSiliconStew
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    Crossposted from H/A: https://forums.penny-arcade.com/discussion/221268/xml-into-excel
    Feral wrote: »
    I have two different XML files that I'm trying to import into Excel 2016. As far as I can tell, they're structured mostly the same way. Here's a sanitized example of how they're structured.
    <Report>
    
    	<Family>
    		<Surname>Doe</Surname>
    		<Mother>Jane</Mother>
    		<Father>John</Father>
    		<Child>Timmy</Child>
    		<Child>Julie</Child>
    		<Child>Andy</Child>
    	</Family>
    
    	<Family>
    		<Surname>Smith</Surname>
    		<Mother>Steve</Mother>
    		<Father>Sharon</Father>
    		<Child>Madison</Child>
    		<Child>Mason</Child>
    	</Family>
    
    	<Family>
    		<Surname>Wilson</Surname>
    		<Mother>Vanessa</Mother>
    		<Father>Wade</Father>
    		<Child>Logan</Child>
    		<Child>Charles</Child>
    		<Child>Scott</Child>
    		<Child>Jean</Child>
    		<Child>Peter</Child>
    		<Child>Clark</Child>
    		<Child>Jean-Luc</Child>
    		<Child>Anakin</Child>
    		<Child>Inara</Child>
    	</Family>
    
    </Report>
    

    One of these XMLs imports exactly the way I want it to:

    h027w1v0nf1l.png

    The other one, however, does this. And I can't figure out why.

    puaq3gdgf5dv.png

    The only difference I can find is that the second one has a lot of namespaces declared, so it really looks more like this:
    <Report>
    
    	<Family xmlns="http://www.yourmother.com/bagofdicks/family.html">
    		<Surname xmlns="http://www.yourmother.com/bagofdicks/surname.html">Doe</Surname>
    		<Mother xmlns="http://www.yourmother.com/bagofdicks/mother.html">Jane</Mother>
    		<Father xmlns="http://www.yourmother.com/bagofdicks/father.html">John</Father>
    		<Child xmlns="http://www.yourmother.com/bagofdicks/child.html">Timmy</Child>
    		<Child xmlns="http://www.yourmother.com/bagofdicks/child.html">Julie</Child>
    		<Child xmlns="http://www.yourmother.com/bagofdicks/child.html">Andy</Child>
    	</Family>
    
    <!-- Excess snipped -->
    
    </Report>
    

    I've tried removing some of the xmlns declarations to see if it changes anything and it doesn't.

    Can anybody explain this behavior?

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • Apothe0sisApothe0sis Have you ever questioned the nature of your reality? Registered User regular
    edited August 2018
    Excel is bad.

    I would run it through Powershell and export into csv

    But I run everything through Powershell. It is maybe 5 lines. Probably less if you aren’t concerned with having objects to manipulate at the end of the process for “just in case reasons”

    Phone typing but you are looking at something like this:
    [xml]$xml_doc = Get-Content file.xml
    $out_array = @()
    
    foreach ($entry in $xml_doc){
        $properties = [ordered]{}
        foreach ($key in ‘Surname’,’Mother’,’Father’,’Child’){
            $properties.$key = $entry.$key
            #might be $entry.$key.text/innertext because xml
        }
    $out_array += New-PSObject -properties $properties
    }
    $out_array | Export-Csv -notypeinformation -path file.csv
    

    Ok 10 lines because of my obsession.

    Apothe0sis on
  • Apothe0sisApothe0sis Have you ever questioned the nature of your reality? Registered User regular
    Wait. That is wrong. It needs a Foreach $child in $family.child

    And that changes the assignment loop a little.

  • wunderbarwunderbar What Have I Done? Registered User regular
    I'm not sure exactly how to fix that based on my quick glance but I do know you need to get Vanessa and Wade some contraception, stat.

    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
    Apothe0sisboweniTunesIsEvilMyiagrosThawmusjungleroomxDonovan Puppyfucker
  • bowenbowen How you doin'? Registered User regular
    Yeah as I said in the H/A thread, it looks to be some sort of open XML tag or something. The way it is making a row instead of joining them all together something, somewhere isn't closed right, I bet.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    wunderbar wrote: »
    I'm not sure exactly how to fix that based on my quick glance but I do know you need to get Vanessa and Wade some contraception, stat.

    They had some, but Vanessa took it out to make a superbaby.

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • FeralFeral MEMETICHARIZARD interior crocodile alligator ⇔ ǝɹʇɐǝɥʇ ǝᴉʌoɯ ʇǝloɹʌǝɥɔ ɐ ǝʌᴉɹp ᴉRegistered User regular
    Anyway, I gave up and used a different method to get the data I needed. Thanks, all.

    every person who doesn't like an acquired taste always seems to think everyone who likes it is faking it. it should be an official fallacy.

    the "no true scotch man" fallacy.
  • wunderbarwunderbar What Have I Done? Registered User regular
    Look, usually I have no issues with Dell support. They've been good to me over a decade plus. but man, sometimes you just get a bad person on the phone and it takes you 45 minutes to get them to send you a new stick of ram for a failed one in a server and I want to crawl into a hole and die now.

    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
    FeralThawmusRandomHajileShadowfire
  • SniperGuySniperGuy SniperGuyGaming Registered User regular
    Somehow our site turned on Google Admin requiring a screen lock/passcode in order to use the company email on their device. I'm pretty sure I didn't hit that button.

    Apparently quite a few people don't use screenlocks on their device!

    I think I can turn this off, but I'm not sure I should turn it off.

    Twitch Streaming basically all week
    SniperGuyGaming on PSN / SniperGuy710 on Xbone Live
    RandomHajileEcho
  • wunderbarwunderbar What Have I Done? Registered User regular
    SniperGuy wrote: »
    Somehow our site turned on Google Admin requiring a screen lock/passcode in order to use the company email on their device. I'm pretty sure I didn't hit that button.

    Apparently quite a few people don't use screenlocks on their device!

    I think I can turn this off, but I'm not sure I should turn it off.

    Do not turn it off.

    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
    SniperGuyArcSynThawmusSeidkonaRandomHajilejungleroomxiTunesIsEvilShadowfireMugsleyschussDonovan PuppyfuckerEcholwt1973
  • MyiagrosMyiagros Registered User regular
    "Google has implemented a new policy that requires that synced devices must have screen locks configured, sorry, nothing we can do about it"

    iRevert wrote: »
    Because if you're going to attempt to squeeze that big black monster into your slot you will need to be able to take at least 12 inches or else you're going to have a bad time...
    Steam: MyiagrosX27
    wunderbarThawmusRandomHajileInfidelschussEcho
  • SniperGuySniperGuy SniperGuyGaming Registered User regular
    Myiagros wrote: »
    "Google has implemented a new policy that requires that synced devices must have screen locks configured, sorry, nothing we can do about it"

    Yeah I confirmed with my boss who backed me up on that and just sent that email out. Also on the docket for later this year is to make everyone change their password, if their current password is "password"

    Twitch Streaming basically all week
    SniperGuyGaming on PSN / SniperGuy710 on Xbone Live
    ThawmuswunderbarjungleroomxEcho
  • jungleroomxjungleroomx It's never too many graves, it's always not enough shovels Registered User regular
    SniperGuy wrote: »
    Myiagros wrote: »
    "Google has implemented a new policy that requires that synced devices must have screen locks configured, sorry, nothing we can do about it"

    Yeah I confirmed with my boss who backed me up on that and just sent that email out. Also on the docket for later this year is to make everyone change their password, if their current password is "password"

    Snoop around desks and look for "secure passwords" clearly written on post-it notes.

    SniperGuyDrovekDonovan Puppyfucker
  • wunderbarwunderbar What Have I Done? Registered User regular
    SniperGuy wrote: »
    Myiagros wrote: »
    "Google has implemented a new policy that requires that synced devices must have screen locks configured, sorry, nothing we can do about it"

    Yeah I confirmed with my boss who backed me up on that and just sent that email out. Also on the docket for later this year is to make everyone change their password, if their current password is "password"

    Snoop around desks and look for "secure passwords" clearly written on post-it notes.

    Look under people's keyboards. They're always there.

    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
    DrovekDonovan PuppyfuckerBahamutZERObowen
  • a5ehrena5ehren AtlantaRegistered User regular
    Don't do that unless you are prepared to issue a password manager to everyone and train them on it.

    Thawmus
  • CogCog What'd you expect? Registered User regular
    My client greenlit this domain migration project and then went on vacation for a week and a half.

    That was not a good plan.

    wunderbarSiliconStew
  • EchoEcho ski-bap ba-dapModerator mod
    a5ehren wrote: »
    Don't do that unless you are prepared to issue a password manager to everyone and train them on it.

    We issued 1Password to everyone and trained them on it.

    iTunesIsEvila5ehrenFeral
  • NEO|PhyteNEO|Phyte They follow the stars, bound together. Strands in a braid till the end.Registered User regular
    Echo wrote: »
    a5ehren wrote: »
    Don't do that unless you are prepared to issue a password manager to everyone and train them on it.

    We issued 1Password to everyone and trained them on it.
    Wouldn't multiple passwords be better than just one?

    It was that somehow, from within the derelict-horror, they had learned a way to see inside an ugly, broken thing... And take away its pain.
    Warframe/Steam: NFyt
    Mugsley
  • CogCog What'd you expect? Registered User regular
    edited August 2018
    It always seems to me like KeePass would work well in a corporate environment.. It can require you to be on a specific workstation and use a password or even have a token file on a usb dongle to access the encrypted database file, and then can grant access only to a certain subset of passwords based on who you are.

    And with the auto-type features, the users can authenticate to things without ever even actually knowing the passwords.

    Cog on
  • SiliconStewSiliconStew Registered User regular
    Cog wrote: »
    My client greenlit this domain migration project and then went on vacation for a week and a half.

    That was not a good plan.

    Just the next logical step in that grand tradition of putting in an urgent helpdesk ticket at 4:58pm on a Friday and then immediately going home.

    Just remember that half the people you meet are below average intelligence.
    Cogwunderbar
  • Apothe0sisApothe0sis Have you ever questioned the nature of your reality? Registered User regular
    edited August 2018
    Cog wrote: »
    It always seems to me like KeePass would work well in a corporate environment.. It can require you to be on a specific workstation and use a password or even have a token file on a usb dongle to access the encrypted database file, and then can grant access only to a certain subset of passwords based on who you are.

    And with the auto-type features, the users can authenticate to things without ever even actually knowing the passwords.

    There are no master key recovery features and the more exotic authentication methods break when you do certain things that aren’t super common but do happen in a corporate environment.

    My tier of users at my job are all power users and use keeppass because our actual enterprise password vault is too heavily controlled and it dies me inside every day.

    Something like Teampass or Passbolt are open source, run on Linux and provide full management capabilities. Or if you want to go fancy and spend dollars then something like Password Server, Thycotic, Cyberark is the way to go.

    Apothe0sis on
    Feral
This discussion has been closed.