The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.
The Employee Lounge - "No, ma'am, we do not have Wiis hiding out back"
Shadowfire
Vermont, in the middle of nowhereRegistered User regular
Vermont, in the middle of nowhereRegistered User regular
Our last thread was locked due to page count. No one apparently started a new one.
Scandalous.
Come in, chat, discuss stupid customers, awesome news, annoying co-workers, and funny funny technology problems at work. All PC broken cup holder stories welcome.
Scandalous.
Come in, chat, discuss stupid customers, awesome news, annoying co-workers, and funny funny technology problems at work. All PC broken cup holder stories welcome.
PSN: Bradcopter | Steam: Shadowfire
https://steamcommunity.com/profiles/76561197970666737/
https://steamcommunity.com/profiles/76561197970666737/
Shadowfire on
0
This discussion has been closed.
Posts
I was completely set to do so except that I haven't worked retail in well over a decade, and the tears of the proletariat aren't nearly as filling as they used to be.
(In other words, more stories please thanks. Come on, guy-who-teases-us-with-pending-litigation, spill.)
Games: Ad Astra Per Phalla | Choose Your Own Phalla
Rock Band DLC | GW:OttW - arrcd | WLD - Thortar
As far as stupid calls go I have had a myriad of interesting ones. There was one recently where I had this lady who....just...sounded absent in the head when she talked.
I had one today where I had a guy who started the call saying like "Normally I don't have any problems so this is very odd calling someone like you." Later on I walk him through getting him in safe mode with networking and he says "Hey you're pretty smart." when I tell him how, and I'm thinking to myself...Man..what? The place is full of IT and computer ninjas and you don't get hired unless you can pass like 3 A+ based tests and actually have your A+ to begin with. The screening process for new hires is strict, so only so many make it. Then they train you for a month.
Yeah :P .
I don't put much stock in certifications.
Buying uncertified stocks isn't very smart.
Rock Band DLC | GW:OttW - arrcd | WLD - Thortar
Which oddly enough is why I LOVED my time at Dell. I worked there back in 99 and it was all kinds of awesome, the best part of my time there was my interview, they guy said straight up I dont care how many certificates you have or if you have any at all. You take a test and if you pass it you were in.
I had no certs and no exp but was self taught and knew what I was doing and I made the same amount as the guy with 3 years exp and a MCSE.
You see, there's books, and there's reality, and they don't really intersect very often.
"can you hold this for me? i'll be back in 20 mins"
Then they either don't come back, or are pissed off when they return, 3 hours later, to find that i've sold the last of what they have wanted.
Unlucky bitch, maybe you should have BEEN ON FUCKING TIME or put down a DEPOSIT.
Last copy, and the guy proceeded to break out a huge 'WE BUY USED GAMES' sticker to put over the box's opening. The kind that're impossible to get off.
I asked him not to, and he's like "Oh, we have to".
Did anyone not tell these people that the customer's wishes come above trite corporate requirements?
It's hard enough to get their stickers off their packaging as it is without having to deal with extra ones. (Also, the ones I usually go to never do that.)
Then I remember I don't, and I'm happy again.
If there's any retail chain out there where customers' wishes actually do come before trite corporate requirements, I'd love to know about it.
I think the best story I have that I can tell that is still funny without body language is this one.
We had this lady come through drive-thru, not very bright, likes to say "uuuuuhhhhh..." a lot. (I fucking hate that so much now! Argh Tim Horton's!) So she orders, "I'd like a dozen cookies pleeease. ", and I reply while my runner goes off to fetch the vile things. She says, "I would like uuuuuuhhh... 4 chocolate chiiiip, uuuhhhh... 4 smarty cookies... uhhh... hmmm... uhh 4 chocolate delight... and uhhh.. 4 white chocolate cookies." Now, you might realize after doing the math that 4x4 is well, 16. Not a dozen, since a dozen is 12. I just assume quietly that the nice lady just changed her mind while she was ordering.
I punch in the price into my coleco vision terminal and read the lady the price, and she gets all angry saying I'm over-charging her and that the menu clearly states that 1 dozen cookies is 3.29. I look at my runner, she looks at me, we're both kinda confused. I respond, "Uhm, I'm sorry but 4 times 4 is 16."
Next thing you know this stupid looking cow is at my window, she angrily forks over the cash and launches her grubby ugly fingers and snatches her treats and speeds off in her shitty mini-van.
After which, my runner laughs her ass off, "I can't believe you actually said that to her!"
Yeah.. thank you Tim Horton's, thank you for destroying my faith in life itself.
Oh, hey I'm making a game! Check it out: Dr. Weirdo!
The best thing about my shitty call center job was that the penalty for being late was exactly the same whether you're 30 seconds or 3 hours late. So I'd be like "Hmm, slept in a little... probably won't be able to get there and sign into my phone on time... better get a few more hours sleep and a leisurely breakfast first."
They're not supposed to. Corporate policy changed with the buyout... the only sticker that's ever supposed to go on the box is the price tag. You may want to give the www.gamestopfeedback.com site a visit...
Bullshit. If you want to call the corporate office and make a cock out of yourself, you will be swimming in apologies and gift cards. That goes for just about any company... more than likely, punching an employee in the face will result in the company apologizing to you.
https://steamcommunity.com/profiles/76561197970666737/
Reasons/stories like these are glad that I'm not a register monkey at my store. Though I think that's the position I'm applying for at Fry's.
Another thing that erks me, as was brought to my attention by my friend, was that I've been working there nearly a year without a pay raise while said friend, who's worked there six months more then me, has had two pay raises. I need to check my hours before I start bitching but if I'm in the right.... *sigh*
This is yet another reason I miss my Navy job.
I have to get stickers off things all the time. Mainly the MS key ones (for when changing a system to XP from Vista etc)
Use a hair dryer. And if that doesn't work, try a tiny bit of water aswell.
I arrive at work today to find:
4 cars of people already waiting
No one with the keys
LOTS OF RAIN
Fuckers didn't even buy anything :x
Incorrect. Any game that has been gutted and needs the game put back inside has to be sealed with a sticker, which tells us if the game has been opened or not if the game has been returned.
Also did you any of you EBStop guys see today that the company is now experimenting with 10 dollar deposits to preorder games instead of 5? It's complete bullshit, I have my DM breathing down my neck about getting more preorders and then the company makes it more difficult. Same goes with the subscriptions sales. They are so easy to sell with the coupons in them, except, in the infinite wisdom of corporate they decide to run all sorts of sales during May that the coupon does not stack with, thus making it worthless. Complete shit.
If I needed to work retail again I would hesitate to apply at Fry's because the one here has a box where you put resumes. It is a clear plastic box and you can easily look into it and see the SS#, address, and other shit on the application at the top of the stack.
And nobody watches it.
I've tried warning them about this but they just stare at me blankly.
The harder the rain, honey, the sweeter the sun.
Becuase I seriously cannot stand like another month closing on Friday nights in a Fast Food resteraunt.
Steam: abunchofdaftpunk | PSN: noautomobilesgo | Lastfm: sjchszeppelin | Backloggery: colincummings | 3DS FC: 1392-6019-0219 |
You could always attach a cover page to your resume.
The Fry's here does that too (clear box thing), but thier applications are on a double page that folds and the relative information is written on the inside.
Actually, thats true. Seems Toy's R Us decided to put the Wii on two advertisements, back to back, so they held back consoles from two weeks ago to release them on the past sunday. Being the only store that did, not many people cared to go out and buy em.
We had 51 at opening sunday. We have 9 left, as of friday at closing.
http://steamcommunity.com/id/Cykstfc
and from that, I can picture them horizontal and smoking from the overheating with WiiConnect24.
"Dear Sir or Madam, we are terribly sorry one of our employee's Faces happened to connect with your Fist, please accept this $5 off your next purchase as our sincerest apologizes!"
"The later the better"
"Okay, we'll try to get you on the closing shifts then, is that okay?"
"Its excellent"
WHO WANTS TO GUESS THE PERCENT OF DAYS I WORKED THIS WEEK HAD ME OPENING THE DEPARTMENT?
HINT: ITS 3 DIGITS.
Hey man, we should switch shifts. I want to work mornings, but always end up with nights (well, it wouldn't work now since they did put me on mornings except for one night, but I'm sure next week schedule has me closing).
Oh fuck yeah. I had a bitch do this to me a few weeks back; dropped a shopping cart full of shit behind our counter, with the promise that she'd be back when she was done shopping and buy it. This was an hour after opening, at 11 in the morning. Half an hour before close, at 7:30 at night, I start putting this shit back out. Well, what happens? Bitch comes in five minutes after closing (I'd forgotten to lock the doors) and is pissed off that I put the stuff back, and proceeds to keep us open another fifteen minutes trying to remember what she had set aside.
This was different. It was an extra sticker they had on a roll next to the register that was deliberately going to be put on after I already bought it, as if I somehow wasn't aware they sold used games.
And this was GBA packaging.
Edit: Okay, I see the point, but that's a stupid reason to do that. If I can get it off without a problem, you know someone who could keep the game and return it could do the same thing.
I'm not the kind of person to be a jerk to corporate about these things, because I know how much it sucks having to deal with those reports, but I did file it at that website.
We'll see if it actually does any good.
But man this place fucks me rather hard. I'm the only ONLY guy there that's reliable worth a shit and has been at that post (private security) since we got the account. They seem to go through new guards almost weekly and I'm left to pick up all of the slack regardless of what I want. They try to squeeze any extra time out of me they can, so nearly every weekend when my relief doesn't show up and I'm still at the post I'm not allowed to leave till somebody comes to relieve me. So after I call them and say I have no relief they just sit on their thumbs for a few hours on purpose to get a few more hours out of me before calling somebody else to relieve me. They thought I wouldn't figure it out and always told me that they were trying their damnedest to find somebody to relieve me so I could get out as soon as possible. Well I thought that a company that's constantly hiring new people yet I have to wait 2-5 hours to get relieved from a shift when nobody shows is ridiculous, so I started asking the people they had show up to relieve me when they were called to come in. They would say, oh they called me a couple of hours ago and asked me to come in, in a few hours. SON OF A BITCH! That's really shitty and I swore to myself that if it happens again I'm going to go straight to human resources with this because it's total bullshit. I deal with my field managers and they don't care if I absolutely must leave when my shift is over, I have a family emergency, or I have plans that I've made a YEAR in advance, they will pull this and make me work anyway.
So basically, I'm the only reliable guy they have at this place, they tell me obviously that I'm the best they have here and an example for everybody else, and I'm the closest thing to a post commander they have here. They find me so valuable yet they treat me like shit? Yeah smart move there, that will make sure that you keep a hold of me for a long time to come. If I'm so valuable maybe they should do some of those other things, you know those things that other companies do to employees they value that I've seen none of, like a promotion (ya know they are always saying how I'm the closest thing to a post commander they have yet never doing anything about it), or a raise, or just a little bit of respect and common courtesy.
Walk. There must be more security jobs in your town. They obviously don't want you enough to treat you like a human being.
The harder the rain, honey, the sweeter the sun.
If they're routinely screwing you over those kind of things you might be able to contest the contract under unfair labor practices.
Unless you have stock options, or some other kind of benefit beyond medical, those kinds of non-competes can be really hard to enforce. It depends heavily on what state you're in (they're completely illegal in California, for instance), and how well they've written up the non-compete contract that you signed (you did sign it yourself, right?)
https://steamcommunity.com/profiles/76561197970666737/
The company has its problems, but I've never had to stay more than 15 minutes late unless I wanted to.
(Mind you, I work for WSI, a division that works exclusively on Honeywell sites. I don't know anything about the practices of the parent company in this regard.)
* this guy is fucking insane. everyone calls him Poodle Man because he carries his poodle around everywhere like Christopher McDonald in Dirty Work. though because we do sell some food we made him stop bringing it in our store. anyways this guy is fucking psycho because he threw a fit because we couldnt take off the tax from his purchase even though he claimed he was tax exempt (I'm not sure how) and went nuts yelling about it until finnally with a dramatic roll of the eye he said "FINE ILL PAY THE DAMN TAX"
his tax was like $1.06
also, last year before I was working at that store, apparently after doing his usual shopping/harrassing he went back to his van, ran back into the store yelling, shoutting, sobbing about how his dog was gone and someone stole it and he was going to kill himself because he was so upset. apparently a friend of his (I cant imagine he has actual friends) saw his van while passing by so as a practical joke, took his dog and left him at his (Poodle Man's) appartment.
Staples. At least in the two that I've worked in. Unless their request is absolutly ludicrous, we're supposed to do whatever it takes to satisfy the customer. its kind of a bitch as an employee.