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Xbox 360: Another one bites the dust
ThrustinJ
Registered User regular
Registered User regular
I lost my second 360 this afternoon. I lost my first one back in October, roughly 6 months after purchasing it.
6 months later (it took two months to get the new one) and a new serial number, and I got the three red lights again.
I called MS for support and was very surprised at the change in support over this issue. I was asked to confirm my information and they transferred me over to a supervisor. He again confirmed my info and said that a shipping box was on it's way to my house. Plus they are giving me 30-day extension on my Gold Live subscription.
So this will be my third console. I hope it won't go another 6 months before that one dies as well.
Who else has lost a console? How long did you have it before it died?
6 months later (it took two months to get the new one) and a new serial number, and I got the three red lights again.
I called MS for support and was very surprised at the change in support over this issue. I was asked to confirm my information and they transferred me over to a supervisor. He again confirmed my info and said that a shipping box was on it's way to my house. Plus they are giving me 30-day extension on my Gold Live subscription.
So this will be my third console. I hope it won't go another 6 months before that one dies as well.
Who else has lost a console? How long did you have it before it died?
Wii: 1056 1549 1957 0345
Part Time Gamer.com | My Game Collection | Flickr: Video Game Photo Mode | Flickr: Game Rooms
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"Don't die on me, dammit!"
I'M A TWITTER SHITTER
Wii: 1056 1549 1957 0345
Part Time Gamer.com | My Game Collection | Flickr: Video Game Photo Mode | Flickr: Game Rooms
This is just a tribute.
I was so pissed you cant even imagine.
My replacement that I have now has locked up a few times. I just hope it doesn't die on me again till I 5 star medium mode in Guitar Hero lol. :x
@gamefacts - Totally and utterly true gaming facts on the regular!
PSN: ItsTryke
All. My. Achievements. Gone.
*twitch*
But yeah, R6 Vegas locked up on me when I was playing online co-op last week and I freaked out, but the whole level was being kind of buggy, so I think it was more the games fault than the systems.
I'm pretty sure the freezing is due to bugginess with R6. Seriously, none of my other games have EVER given me any problems, freezing or otherwise.
Actually, they're saved on your profile online, and you keep them when you recover your Gamertag.
@gamefacts - Totally and utterly true gaming facts on the regular!
Still arguing with Microsoft about how they should fix it for free.
猿も木から落ちる
I heard that the Elite has an extra big glob of glue or something.
Weird, huh?
You've had to replace 360s with Nintendo handhelds?
:^:
Its really the only way to go from having a 360 to having some fun.
O_o
猿も木から落ちる
The price and the hardware issues are the only thing keeping me away from an XBox 360 right now. And GTAIV is probably enough to make me ignore both of those things.
I mistakenly interpreted "who else has lost a console" to mean any console.
My 360 is still going strong, of course, I've had it less than a month.
Running it horizontally is actually better I think, the 360 sucks air in through what would be the base if it's standing vertically. As for fans, there's a couple third party ones, but I've been warned against them. Not 100% sure though.
I've heard they'll actually break your 360.
This is just a tribute.
If so, that is a strange design choice.
Yeah, I just looked it up and some of the first Nyko Intercoolers did this -
edit - (that's the part of the Intercooler that plugs into the 360.)
The newer models supposedly don't, but I'd still stay away from them.
I make a policy of staying away from 3rd party anything. Way too many bad experiences with things going wrong at the very worst time.
This is just a tribute.
@gamefacts - Totally and utterly true gaming facts on the regular!
Edit: Iriah, the support doesn't listen about the Xbox scratching discs? Good to hear..
I just turned mine on for a couple minutes and put my hand around it and it was sucking in air pretty hard from the right side (horizontal, looking at it). It is a half-broken refurbished one from Microsoft though, so I wouldn't be surprised if it was just weird like that.
There are two gray plastic grilles, on the “top” (which is covered by the hard drive attachment) and the “bottom” (the side with the four rubber feet). When you take off both grills, you notice there is another grille layer of stamped aluminum. On the top side, there are small little holes cut through. On the bottom, there are large holes cut through. When the console is resting horizontally, the primary air intake is the bottom grille as it is the least constricted airway into the console. You can test this by placing your hand next to it with the box running: you’ll easily feel the air movement.
When you set your box up vertically, you cut the air intake almost entirely. Basically you have a millimeter or so of spaced from the little rubber feet. This makes the two fans at the back of the box work harder trying to suck air through the smaller vents on the two white surfaces. The result is a hotter 360 more prone to failure. Someone mentioned something about vertical being better because of convection. Sure, there’s convection on the surface of the box, but there’s MUCH more convection going on on the heatsink itself inside the box if the fans are allowed to pull more air over the heatsink at any given time.
If you have a HD attached, very little air is going to be taken in from the "top."
Disclaimer: Actual Google banner ad captured at www.serebii.net
Thoughts on a class action lawsuit?
Not for money - but for extended repair of the 360. I love my 360 - I bought it at launch and it works (knock wood) fine. The idea that there are so many flawed 360s out there (and the $140 charge for those outside of warranty plus the $70 for an extended warranty afterwards) makes me think that Microsoft isn't taking this seriously.
In Quebec, here in Canada, there is legislation in place referred to as the "Fair Warranty" - where a consumer can file a suit against a manufacturer or retailer when they believe that a unit has failed in an unreasonable amount of time and is outside of warranty. The reasonable amount of time is determined by the price of the unit; the Xbox 360, given that it is a premium priced piece of electronics ($499/$549 Canadian) would warrant a look in this case.
Should Microsoft be accountable for these failures? I can do some legwork and figure out what might need to be done. Apple was held accountable for the battery issue - why not Microsoft with the 360?
And not a year upgrade when the year is almost already up - make it two or three years and stand behind the hardware.
It's not like they don't have the money - and hell, it might actually convince folks out there that it's okay to buy a 360 because Microsoft will stand behind it.
I mean, it's terrible to see people talking about where the best return policy is when talking about buying a 360; it shows a complete lack of consumer confidence. It's a lot of money to spend on something that might only last 6 months to a year. It's a shame because it's a great console and I could recommend it to anyone despite the trouble I've had with mine. I guess I'm lucky I live in the UK where we have consumer protection against this kind of stuff.
I don't really believe the failure rate is between 3-5% at all, but then maybe the majority of the people I know are in that percentage. It's certainly possible.
However, if the failure rate really is between 3-5%, like they say, then they shouldn't have any problem putting their money where their mouth is.
I just want to play my 360 without fear of it breaking again
PSN = Wicker86 ________ Gamertag = Wicker86
I picked up a replacement 360 over the weekend and picked up, along with it, a fan.
I plugged the replacement in without the fan first to make sure it worked, I went online, played some Gears, and tried to make sure it ran like a 360 should.
I then proceeded to unplug the 360 to plug the fan in, and I could feel the heat within the console itself when I held it in my hands. I plugged in the fan and switched the 360 on, and the fans did their work. After another hour of Live gaming, I went to check out the fan, and indeed, the heat within the console no longer existed, the heat was all being pushed effectively towards the back of the console.
I'm not sure if it'll break down and destroy my 360, but I'm a believer that if the fan works like its supposed to, it'll help the 360 cool down and hopefully prevent further break downs.
Found that to be a bit ironic as I was browsing the forum.
Thankfully, my 360 hasn't died on me yet. I had a coworker whose 360 died but it was luckily replaced by Best Buy.
I have my 360 sticking out from a sort of cubby hole that is about an inch taller than the system is vertical. The part with the air vents stick out on the top and the bottom and, while it does get hot every once in a while, the system only froze on me when I first got it. I don't remember exactly why, but it doesn't anymore, so I'm happy with it.