I'm having a huge problem with my internet and need some help/advice. Basically the internet has slowed to a crawl. I'm barely able to post on the forums.
It started this morning, I thought my internet had gone down. That's fine, it's happened before. So I reset my router and cable modem. Turn the modem on again, wait for it to be ready, plug back in the router. My internet works again. 30 minutes later, it dies again. I do the router/modem thing again. It works again. And undefined time later, it goes out again. I try to do the router/modem thing again - it doesn't fix the internet this time. So I call Comcast, and they tell me everything seems to be fine, have me go through a few steps, and nothing works. So they tell me my modem doesn't work for some reason. I don't believe them.
So I unplug my router/modem and let them sit for a few hours. In the meantime, I run all my antivirus stuff (Symantec) and anti-spyware(spybot, ad-aware, windows defender) all of which were updated recently. They find a few things, gets rid of em. I plug my stuff back in, and my internet works - but very slow. So I decide to plug my computer directly into the modem. Same thing, absurdly slow. For some reason it's fast when the connection first comes up, but then slows down. So if I disable the connection, re-enable it, I can go somewhere real quick. That's how I got to the forums.
I'm getting a legit IP address but what's interesting is the amount of packets sent and the ones received. Right now it's at:
900,000 packets sent, 165 received.
The packets sent increases even when I'm not doing anything on the net. The numbers above are only after about 5 minutes connected.
I don't recall that as being standard. Anyways, the only thing that I've done recently is updated Windows which I hadn't done for about 6 months. You would think that would help if anything, but this is Microsoft we're talking about. And that was a few days ago.
So any help you can give would be awesome, or suggestions. This thing has me stumped. My instincts tell me it's a virus of some sort... but I'm not sure. Thanks!
One more thing - I had another computer on the network, and it didn't work either but that was back when the internet didn't work at all. I don't have it hooked up right now... I should try it.