Physically moving my computer into another room has ruined it

Computer built in 2014.

Intel Core i5-4670 3.4GHz 6MB Cache Quad-Core Desktop Processor BX80646I54670
Gigabyte LGA 1150 Intel B85 HDMI SATA 6Gbps USB 3.0 Micro ATX DDR3 1600 Intel Motherboards GA-B85M-D3H
Kingston KHX16C9B1RK2/8X HyperX Red 8GB (4GB 512M x 64-Bit x 2 pcs.) DDR3-1600 CL9 240-Pin DIMM Kit
EVGA 500B 500W 80PLUS Bronze Certified ATX12V/EPS12V 500W Power Supply 100-B1-0500-KR

Started with a 750ti but in 2016 upgraded to:

EVGA GeForce GTX 1070 SC GAMING ACX 3.0 Graphic Card 08G-P4-6173-KR

256 gig solid state primary drive with a 512 gig platter secondary drive. Still running Windows 7 (this changes).

I've been playing Satisfactory. It's fun. I realize my computer chair is kind of hurting my back and it's so much more comfortable in the recliner in the living room, so I decide to move my computer in there and play on the TV, not something I've ever done before.


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Previously stable computer that I could leave running multiple days suddenly starts bluescreening very quickly after turning it on, usually while running the game but not always. Kernel data inpage error with the error code 0x0000007a that might indicate hardware issues. Check event viewer and there are atapi errors corresponding with every bluescreen, "the driver detected a controller error on \Device\IDE\IDEPort1."


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Scan the RAM, it's fine, run chkdsk, it's fine. Open computer, reseat RAM and SATA cables and mobo cables. It's not that dusty inside, nothing really caked on, clean it out a bit. I remember in the past on various computers I've gotten strange errors when trying to use the front USB ports not directly part of the motherboard, so I switch the kb/mouse/wifi to be connected in back instead.

It feels like doing all that worked! I play Satisfactory for 4 or 5 hours and then start winding down just reading stuff online. Bluescreens again. I laugh and go to bed. The next day I try again, play video games for a few hours, get ready to take a break, bluescreens again. The computer is now politely waiting for me to finish using it before dying. Event viewer no longer is getting the atapi errors, the bluescreen says the error happened in ntfs.sys.

Ok, so the whole computer is old. I have a new hard drive I had bought in preparation to update eventually. I unplug the two internal drives for later pulling of files since they seem to still work, and plug in the brand new drive by itself, just a 512 gig SSD. I install Windows 10. I install everything I would need, NVIDIA drivers and control panel, browsers, Steam, PDF viewer, VLC, WinRAR, y'know. Get it all set up normal.

Oh my god it's amazing, so clean and nice. I play Satisfactory and it doesn't crash. I perform various updates and restart and things are going great. I leave Satisfactory running overnight to keep generating resources in the game. I wake up and it's fine and the computer is fine and I'm happy and think everything is solved.





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Assertion failed: [File:D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

Satisfactory dies. I can no longer launch it, this happens every single time. Some posts online seem to think this could be related to hardware issues.

As I'm researching this, my wifi adapter also starts dying. I hear the telltale "doodloo" sound of Windows thinking I unplugged it, it shows no connection, then after a minute the connection comes back. It does this every 5 to 20 minutes.

Repeated event viewer errors:

WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Looking up info on this it could be driver related. So far I was using the default Windows drivers and they were working fine, so I'll try the official Realtek download instead.

I will say this only started after installing NordVPN again, so it's possible something about the way they twerk the network drivers caused this.

We have caught up to the present. At least Windows 10 hasn't bluescreened and crashed yet. But I'm really getting fed up with the whole situation. I guess I'll reseat and blow out the video card and see if that changes anything.

But seriously, is my motherboard dying? Why is everything now terrible forever because I moved my computer into another room?

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Posts

  • ShadowfireShadowfire Vermont, in the middle of nowhereRegistered User regular
    edited July 14
    I'm going to guess after ntfs errors (yikes), the USB issues, and the wifi adapter going crazy, that yes, your motherboard is failing. It's likely just coincidence, but possible that plugging the PSU into a new circuit (or plugging/unplugging it at all) has caused a cascade of issues thanks to the age of the state.

    Just for shits and giggles, have you thrown the computer back to the first room again? Just on an extremely off chance that there is a weird power problem in the living room circuit? The chances are near zero but I'd do it just for curiosity.

    Shadowfire on
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  • wunderbarwunderbar What Have I Done? Registered User regular
    That sounds a lot like the south bridge on the motherboard going. Generally the SATA and USB controllers run through that.

    XBL: thewunderbar PSN: thewunderbar NNID: thewunderbar Steam: wunderbar87 Twitter: wunderbar
  • UncleSporkyUncleSporky Registered User regular
    Shadowfire wrote: »
    I'm going to guess after ntfs errors (yikes), the USB issues, and the wifi adapter going crazy, that yes, your motherboard is failing. It's likely just coincidence, but possible that plugging the PSU into a new circuit (or plugging/unplugging it at all) has caused a cascade of issues thanks to the age of the state.

    Just for shits and giggles, have you thrown the computer back to the first room again? Just on an extremely off chance that there is a weird power problem in the living room circuit? The chances are near zero but I'd do it just for curiosity.

    I haven't put it back in the other room again yet, like you said the chances seem low that that would affect anything. And also at this point I've changed enough that it might not be a good test anymore, I'd probably want to plug back in the old drives too and see if in the complete old state of things everything would be fine. But at this point I'd rather be able to get this clean install stable and work from there.

    And, on that note...I installed Realtek's drivers and it stopped the wifi issue immediately and it hasn't happened since. I then verified the Steam install files of Satisfactory, and also ran another reasonably demanding 3D game (Planet Coaster), which worked just fine. And then I ran Satisfactory again and it was also just fine, and continues to work. So it's possible it was just several coincidences making it look worse than it was...

    This is hotter than a lot of people like to keep it under load but it's not death, is it?

    IibYabS.png


    Anyway I don't want to declare it good because I've done that like three times throughout this whole process and it's never been true. But we'll see.

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  • wunderbarwunderbar What Have I Done? Registered User regular
    61C is totally fine for a CPU. People will say all the time that you want temperatures as cool as possible but the CPU is spec'd to run at 100% up to 100C indefinitely.

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  • UncleSporkyUncleSporky Registered User regular
    wunderbar wrote: »
    61C is totally fine for a CPU. People will say all the time that you want temperatures as cool as possible but the CPU is spec'd to run at 100% up to 100C indefinitely.

    Yeah I thought I had read that. Though with the age of everything it's probably better to keep it cooler if possible, but heat doesn't seem to be the issue.

    Anyway thanks for reading my part-cry-for-help-part-frustrated-rant. Fingers still crossed. I just hate when I can't pinpoint a specific component that's causing a problem.

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  • UncleSporkyUncleSporky Registered User regular
    edited July 15
    Nope. Satisfactory now crashes like it did before. Any game that requires the use of 3D graphics crashes immediately when it needs to render something: Planet Coaster, XCOM Chimera Squad. Windows are also flickering oddly black and white at times, sometimes the screen blacks out, sometimes it very briefly has vertical black bars. Things are really screwed up.

    Plugging it in with a surge protector and on the old source of power also does nothing. Reseated the video card too.

    I hope it's the motherboard dying and not the 1070.

    Constant event viewer warnings:

    Display driver nvlddmkm stopped responding and has successfully recovered.

    UncleSporky on
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  • bowenbowen How you doin'? Registered User regular
    try replacing the power supply, that's the cheapest thing to check and in all likelihood the first thing to break long before you're having issues like bad southbridge or ide ports

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • SynthesisSynthesis Honda Today! Registered User regular
    This is why all full-sized PSUs should be modular (and for that matter, the cables completely standardized, though we're closed to that).

    It sounds like either your PSU or, less likely, something knocked free against (or possibly from?) the motherboard while you were moving it.

    Orca wrote: »
    Synthesis wrote:
    Isn't "Your sarcasm makes me wet," the highest compliment an Abh can pay a human?

    Only if said Abh is a member of the nobility.
  • MugsleyMugsley Registered User regular
    Have you tried updating the BIOS? Also install all the Mobo drivers and not just the Realtek. There should be a chipset driver.

  • UncleSporkyUncleSporky Registered User regular
    Synthesis wrote: »
    This is why all full-sized PSUs should be modular (and for that matter, the cables completely standardized, though we're closed to that).

    It sounds like either your PSU or, less likely, something knocked free against (or possibly from?) the motherboard while you were moving it.

    I've reseated everything short of completely dismantling the computer and reassembling it. Didn't see anything that is touching the motherboard that could be shorting it out or anything.
    Mugsley wrote: »
    Have you tried updating the BIOS? Also install all the Mobo drivers and not just the Realtek. There should be a chipset driver.

    I haven't tried that, I haven't heard of an un-updated BIOS causing screen artifacting or graphics crashes, especially when it worked fine for a few days. It feels like something has slowly been rotting or dying since starting over on the new hard drive.

    I do need to install the specific chipset drivers still.

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  • MugsleyMugsley Registered User regular
    You're not wrong, but the fact that it's pointing to the South Bridge hints that anything that could update the motherboard's instructions would help.

  • DarkewolfeDarkewolfe Registered User regular
    Your mobo is dead. It may have also caused damage to your gpu.

    What is this I don't even.
  • bowenbowen How you doin'? Registered User regular
    80% chance it's a faulty power supply, 15% it's the motherboard, 5% it's RAM or otherwise.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • UncleSporkyUncleSporky Registered User regular
    I really appreciate you guys reading my tale of woe and giving me recommendations. On @bowen 's earlier advice I already ordered a new power supply, this great modular one, along with a UPS to help clean up any possible power weirdness.

    If it turns out not to be the power supply, or if it turns out the faulty power supply fried my motherboard or 1070, then hey, at least I have a nice new power supply to build a new computer with.

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  • bowenbowen How you doin'? Registered User regular
    Yeah that's the up side, power supplies are always great to have spare of.

    What I suspect happened is the wiring may not be so great to that one outlet and it surged into the PSU and now it's not delivering power properly. Though the fact that you're having artifacting and IDE issues makes me suspect it might be RAM too... but also can't rule out motherboard issues at the same time.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • MvrckMvrck Registered User regular
    I really appreciate you guys reading my tale of woe and giving me recommendations. On @bowen 's earlier advice I already ordered a new power supply, this great modular one, along with a UPS to help clean up any possible power weirdness.

    If it turns out not to be the power supply, or if it turns out the faulty power supply fried my motherboard or 1070, then hey, at least I have a nice new power supply to build a new computer with.

    I would be very surprised if your GPU got taken out, even if it was a bad power supply. They are pretty robust these days, and one of the things necessary for extreme overclocking is actually doing shunt bypass to allow higher power delivery. While it's certainly possible, I'd say it's highly unlikely, and that the issues are actually unstable or too low power draw, versus it being overloaded and fried.

    PwH4Ipj.jpg
    bowen
  • UncleSporkyUncleSporky Registered User regular
    edited July 27
    I got the new PSU put in. So far, as far as I can tell, the computer is identical to the last time I used it. Meaning, the computer itself doesn't blue screen and doesn't seem unstable, but nothing that requires 3D rendering can run at all. It all crashes immediately. Tried the same games as before and some new ones.

    2D games seem fine, I could run Ultimate Chicken Horse. Video seems fine, I just spent some hours watching Hulu. Everything about the computer is perfect except it can't render in 3D off the GPU.

    When the games crash, they leave an entry in event viewer as before that says "Display driver nvlddmkm stopped responding and has successfully recovered."

    Normally I might think this has to do with drivers, but again, the way it felt like things were slowly dying as I posted above...the games worked for a while, then crashed, and then stopped working altogether. Even persisted that way after a full driver wipe and reinstall.

    So now I will try messing with drivers again, install the motherboard chipset ones and redo the video card drivers again, and if none of that works I will give my card to a friend and see if he has the same trouble.


    EDIT: Installed one chipset driver (Intel INF installation). Tried to install another one categorized under chipset, Intel Management Engine Interface, and was told that I already had a newer version of it. Also installed Realtek audio driver, and UNinstalled NVIDIA's drivers again. Still plugged into HDMI through the 1070, but with no drivers installed and stuck on 1024x768...Planet Coaster runs fine in full 3D. Well, it doesn't run "fine," it's a slideshow, but it works. Interesting...

    EDIT2: After installing the NVIDIA driver, crashes exactly like before, immediately. Same event viewer log. "Display driver nvlddmkm stopped responding and has successfully recovered." Also tried tweaking a number of settings, going back to 1024x768, no screen scaling, nothing else open at the time, still crash.

    UncleSporky on
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  • BahamutZEROBahamutZERO Registered User regular
    only thing I can think of is try installing an older version of the nvidia drivers

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  • MvrckMvrck Registered User regular
    edited July 27
    Three things:

    1) Do you actually have your display plugged into the graphics card and not the onboard video by accident?
    2) Consider running DDU to completely wipe away any remnants of old drivers.
    3) You said you got the new GPU put it, based off previous discussions, is it safe to assume that it was a PSU and not GPU, and that was just a typo?

    Edit: One other quick addendum: Your GPU is in the very top PCIE slot on your board?

    Mvrck on
    PwH4Ipj.jpg
  • UncleSporkyUncleSporky Registered User regular
    Mvrck wrote: »
    Three things:

    1) Do you actually have your display plugged into the graphics card and not the onboard video by accident?
    2) Consider running DDU to completely wipe away any remnants of old drivers.
    3) You said you got the new GPU put it, based off previous discussions, is it safe to assume that it was a PSU and not GPU, and that was just a typo?

    Edit: One other quick addendum: Your GPU is in the very top PCIE slot on your board?

    1. No, it's plugged into the graphics card.
    2. I have tried DDU several times already.
    3. Typo.
    4. Yeah, it's in the top slot. I think it's the only slot that can accommodate the card? It's in the same slot where it always was and functioned fine for 4 years.

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  • bowenbowen How you doin'? Registered User regular
    I have never seen a graphics card shit out running 3d but can run 2d no problem like this.

    Roll back to a driver from last year and if that doesn't work seems like maybe your graphics card might be bad.

    The graphics card has the bonus power plugs plugged in, correct?

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • UncleSporkyUncleSporky Registered User regular
    bowen wrote: »
    I have never seen a graphics card shit out running 3d but can run 2d no problem like this.

    Roll back to a driver from last year and if that doesn't work seems like maybe your graphics card might be bad.

    The graphics card has the bonus power plugs plugged in, correct?

    Yeah I'm gonna try an older driver, but the best test will be having a friend with a completely different computer try to use it, if/when I can get it to him.

    What do you mean by bonus plugs? The only power I have ever had plugged into it is right here, and all of them are plugged in:

    8FzmQI1.png

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  • bowenbowen How you doin'? Registered User regular
    yeah that's the one, sometimes there's another one there, and sometimes it's on the back end instead of the side like that one

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
  • jungleroomxjungleroomx antifa anti american nazi socialist terrorist fascist alien warmonger Registered User regular
    edited July 27
    Mvrck wrote: »
    Three things:

    1) Do you actually have your display plugged into the graphics card and not the onboard video by accident?
    2) Consider running DDU to completely wipe away any remnants of old drivers.
    3) You said you got the new GPU put it, based off previous discussions, is it safe to assume that it was a PSU and not GPU, and that was just a typo?

    Edit: One other quick addendum: Your GPU is in the very top PCIE slot on your board?

    1. No, it's plugged into the graphics card.
    2. I have tried DDU several times already.
    3. Typo.
    4. Yeah, it's in the top slot. I think it's the only slot that can accommodate the card? It's in the same slot where it always was and functioned fine for 4 years.

    I had to do this:

    Get REVO Uninstaller, download the NVidia drivers but don't install.

    Remove the NVidia drivers via REVO and kill all remaining registry entries when that screen pops up. Even after uninstalling via DDU it still leaves things in Windows.

    Click windows button, hold shift and click RESTART. This will bring up the settings menu, click TROUBLESHOOT, ADVANCED, and then RESTART. Select SAFE MODE without networking. Optional: Shut down, then power on, and continue to shut down with power button 3 times to get the Win10 boot to fail 3 times, which will bring up the boot options.

    Unplug your internet cable just to be sure.

    While in Safe Mode, reinstall the NVidia drivers. Reboot into normal Windows.

    The only change is if you're using Win 7, and get it into safe mode via the normal Win 7 method.

    jungleroomx on
    Make. Time.
  • jungleroomxjungleroomx antifa anti american nazi socialist terrorist fascist alien warmonger Registered User regular
    My issue wasn't as soon as a 3D model was being rendered, mind, but it was fairly consistent that 10 minutes into gameplay my PC would BSOD giving NVidia drivers as the culprit.

    Make. Time.
  • MvrckMvrck Registered User regular
    bowen wrote: »
    I have never seen a graphics card shit out running 3d but can run 2d no problem like this.

    Roll back to a driver from last year and if that doesn't work seems like maybe your graphics card might be bad.

    The graphics card has the bonus power plugs plugged in, correct?

    Yeah I'm gonna try an older driver, but the best test will be having a friend with a completely different computer try to use it, if/when I can get it to him.

    What do you mean by bonus plugs? The only power I have ever had plugged into it is right here, and all of them are plugged in:

    8FzmQI1.png

    Also make sure if you got a modular power supply that they are firmly plugged into the power supply end as well. Other than that, the card may finally have gone I guess. It still sounds very much like a power delivery issue with the drivers and it working fine until there's a heavier load put on it.

    PwH4Ipj.jpg
  • UncleSporkyUncleSporky Registered User regular
    I had to do this:

    Get REVO Uninstaller, download the NVidia drivers but don't install.

    Remove the NVidia drivers via REVO and kill all remaining registry entries when that screen pops up. Even after uninstalling via DDU it still leaves things in Windows.

    Click windows button, hold shift and click RESTART. This will bring up the settings menu, click TROUBLESHOOT, ADVANCED, and then RESTART. Select SAFE MODE without networking. Optional: Shut down, then power on, and continue to shut down with power button 3 times to get the Win10 boot to fail 3 times, which will bring up the boot options.

    Unplug your internet cable just to be sure.

    While in Safe Mode, reinstall the NVidia drivers. Reboot into normal Windows.

    The only change is if you're using Win 7, and get it into safe mode via the normal Win 7 method.

    I just tried all this.

    Used REVO to uninstall NVidia, which felt a little less thorough than DDU. It ran the normal uninstaller then scanned for leftovers. Once it was gone I also ran DDU for good measure.

    Then in safe mode I installed the oldest NVidia drivers on their site, which were from November 2019.

    Didn't help, same exact situation as before. :(

    I have discovered that every time I right click the desktop and choose Display Settings, I can trigger flickering and artifacting. It flashes and gives me black bars every time. Also sometimes does things like this:

    BkmQwHI.png

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  • tsmvengytsmvengy Registered User regular
    Looks to me like a dying GPU. It could be that moving it did something to the PCIe connector on either the GPU or the motherboard. Or dislodged the heatsink on the GPU slightly?

    Do you have your old video card to try?

    steam_sig.png
    Shadowfire
  • UncleSporkyUncleSporky Registered User regular
    edited July 28
    For further testing I'm looking at downloading some bottom-of-the-barrel/old games that might put less load on it. Turns out I can run Morrowind just fine...

    tsmvengy wrote: »
    Looks to me like a dying GPU. It could be that moving it did something to the PCIe connector on either the GPU or the motherboard. Or dislodged the heatsink on the GPU slightly?

    Do you have your old video card to try?

    I don't think it's overheating. When I launch a game it immediately crashes, like the act of...I dunno, issuing a 3D draw call, is what's killing it. There isn't time for it to heat up.

    Would it be possible that the card's RAM is bad, and trying to initialize some part of the RAM is doing it? One piece of advice for that event viewer error that I saw online was that someone else temporarily fixed it by intentionally downclocking and hobbling their RAM.

    Another thing I could try...the old Win 7 installation was blue screening, but after minutes/hours of normal use. I could plug them back in and see if now suddenly the games don't launch on that old installation either.

    I had given my 750ti to a friend in a time of need, but he's since upgraded and didn't need it anymore so he gave it back. I might need to use it as a fallback for a while but it would also be a good test to see if something about the rest of the computer/installation is rejecting 3D graphics.

    UncleSporky on
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  • bowenbowen How you doin'? Registered User regular
    edited July 28
    That's the thing, if the card's RAM was bad, you would expect to get a lot more artificating in windows, not just 3d crashes.

    But it could be some GPU processor and ram combination issue, it's so strange.

    But yeah GPU is the likely culprit now that we've ruled out PSU. If you have a spare older one for sure try that (or a friend's).

    bowen on
    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
    3clipseSynthesisjungleroomx
  • jungleroomxjungleroomx antifa anti american nazi socialist terrorist fascist alien warmonger Registered User regular
    That PC has onboard graphics too, right?

    Make. Time.
  • UncleSporkyUncleSporky Registered User regular
    That PC has onboard graphics too, right?

    It does. I haven't used it yet but like I said above, I was able to run every game without any NVidia drivers installed, off the 1070. They were slideshows but they actually ran. I would guess the same would be true with the onboard.

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  • DixonDixon Screwed...possibly doomed CanadaRegistered User regular
    Do you notice any artifacting in bios?

    It def seems like the gpu is dying but weird it just started after moving the system.

    I guess once you get your hands on a friends system you can check.

    If you got a spare drive you could install Ubuntu or some other districts and check if you can run anything 3D. Kinda rule out the software issue.

  • NEO|PhyteNEO|Phyte They follow the stars, bound together. Strands in a braid till the end.Registered User regular
    What you're describing is rather different to what I experienced, but a while back I was having issues that were behaving exactly like a GPU failing after having done a PSU replacement, then on RMA attempt #2 I actually had a cheapo backup GPU so I wasn't stuck on onboard graphics and it started doing it too, at which point I went "hmm I bet this is a motherboard issue" and got a new motherboard and it hasn't done it since.

    My issue hadn't been instant crash on attempting something 3d, but a cycle of behaving stable for a while, then a period of intense instability to the point of the GPU not even being recognized as present, then back to stable for a while, repeat.

    It was that somehow, from within the derelict-horror, they had learned a way to see inside an ugly, broken thing... And take away its pain.
    Warframe/Steam: NFyt
  • UncleSporkyUncleSporky Registered User regular
    I took the 1070 to my friend's house and he put it in his computer, completely different build (he has a founder's 1080), and his computer immediately had the exact same problems. Satisfactory crashed same as for me, Diablo 3, and others. They also log the same error in event viewer.

    She's dead, Jim!

    As bad as it is to lose a nice video card after only 4 years, it's also a huge relief to know exactly what the problem is. I have a 750ti I can use if I have to, until new cards come out. But for now I'm playing Disgaea 4 on Switch and have plenty of other things I can do and play, it's not the end of the world.

    Thanks for everyone posting in this thread on my diagnosing journey.

    Y'know at the outset I do think something was going wrong with the hard drives too...those initial errors were totally different, IDE controller things, ntfs.sys. I don't think a crashing video card would've caused those kinds of errors, but I'm also not an expert on these things. It seems like a pretty big coincidence for the hard drives and video card to all decide to break at the same time after moving a computer into another room.

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  • MugsleyMugsley Registered User regular
    Pop the 750Ti in to confirm everything else is running okay (if lower quality)

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