Hey, was hoping you guys might have some insight on this. This morning I came down to my computer to work and my two external drives just weren't showing up (despite working completely fine yesterday). After some checking around it looks like:
1. All of my USB 3.1 Gen 1 ports on the motherboard work fine.
2. Neither of my USB 3.1 Gen 2 ports work.
3. Both of the front USB ports on my case work. I'm not sure which these are but given they both work they're probably the USB 2.0 connectors? I'd have to dig deeper on this one.
4. None of the USB 3.0 ports on my PCI-E USB Controller
It looks like I had an AMD driver update on the 4th, so I'm not sure why the drives would have worked fine yesterday but not today. It also looks like a Cumulative Update Preview for .NET Framework 3.5 and 4.8 installed today, but I'm not sure if that would be relevant.
This is my motherboard - https://www.amazon.com/gp/product/B07C57Q1XH/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Any suggestions for how I might resolve this?
Check your motherboard manufacturer's website for USB drivers. Even if they're old, try reinstalling to see if that fixes the issue.
As noted above, try updating the BIOS or otherwise check if the BIOS got reset.
You can also check Device Manager to see if any of your USB 3 related items are throwing errors at Windows and for whatever reason not being detected
Another option is to replace the motherboard battery, but I doubt that's the issue.