Strange Ping

trixtah

My internet has been abnormally slow so I go to the command prompt and ping yahoo.com and I'm getting pretty high pings at peak hours. I have cable and I think to myself--n"othing I can do about this, it doesn't really affect my surfing that much anyway" (I guess I'll call them later to complain). Anyway, later when everything is going smoothly and web pages are loading quickly, I ping again and the first hop is around 30ms. The second, third, and fourth are all well over 1000ms. Soooo wtf? Also, tracert to any website gives me latency in the thousands as well. Help me!! (I'm not running any p2p programs or anything either, I restarted a few times and ended a bunch of processes to make sure).

Fort1tude

Open up task manager, usually ctrl + alt + del works. In the bottom left corner you will see "Processes #". What is #?

devoir

If the first hops are all inside your ISPs network, and the high latency hops are external, then it sounds like they have an issue with their upstream.

Fort1tude

But if hes getting high latency with all hops then its probably his PC. Spyware or Virii of some kind. Let me know how many processes are running, most PC's only have 25-35, if its much higher I would suggest a malware scan from housecall.trendmicro.com or www.bitdefender.com

trixtah

yep, only 27 processes. I turn everything off for startup. Also, I only have crazy pings on the last three hops out of four, when I ping I mean. When I tracert, the second one times out and the rest are obscenely high--literally over a thousand. Strange thing is I still get low ping in games and websites load pretty quickly.

All I ran were adaware and spybot...oh yeah, I'm behind a router but these problems are pretty recent.

--Here's my trace route to yahoo--

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Windows XP>tracert yahoo.com

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 1808 ms 1829 ms 216-165-239-161.championbroadband.com [216.165.2
39.161]
4 1088 ms 1100 ms 1860 ms bur-edge-13.inet.qwest.net [67.135.122.109]
5 1068 ms 1089 ms 1841 ms bur-core-02.inet.qwest.net [205.171.13.137]
6 1833 ms 1100 ms 1090 ms svl-core-01.inet.qwest.net [67.14.12.58]
7 1843 ms 1819 ms 1110 ms pax-brdr-02.inet.qwest.net [205.171.214.38]
8 1076 ms 1830 ms 1098 ms if-1-2.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.149]
9 1834 ms 1100 ms 1089 ms ix-6-2.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.130]
10 1836 ms 1102 ms 1838 ms ge-3-0-0-p240.msr1.scd.yahoo.com [216.115.106.17
7]
11 1837 ms 1100 ms 1106 ms ten-2-3-bas1.scd.yahoo.com [66.218.82.221]
12 1836 ms 2197 ms 2192 ms w2.rc.vip.scd.yahoo.com [66.94.234.13]

Trace complete.

--Here is my ping to yahoo--

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Windows XP>ping yahoo.com

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=95ms TTL=52
Reply from 216.109.112.135: bytes=32 time=1603ms TTL=52
Reply from 216.109.112.135: bytes=32 time=1619ms TTL=52
Reply from 216.109.112.135: bytes=32 time=781ms TTL=52

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 95ms, Maximum = 1619ms, Average = 1024ms

ElectricTurtle

I don't know how much this might be affecting you since most of those hops are Qwest, but AT&T is suffering a shitstorm right now according to http://www.internethealthreport.com/

Fort1tude

I would contact your ISP. From the look of the tracert it connects to your router fine but times out at the gateway and then has massive latency after that. See if they notice any problems from their end. Alternatively you can have a friend or one of us ping your IP address to see if its your gateway. Dont post your IP, PM it to someone. If you feel comfortable feel free to PM me.

trixtah

Alright, thanks everyone! Fort1tude, I PMed you

Fort1tude

It looks like you have some shit going down in your area.

Tracing route to ***********
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 9 ms 7 ms ***********
3 7 ms 7 ms 10 ms fas4-5.rochnybtn-rtr01.nyroc.rr.com [24.93.0.69]

4 11 ms 10 ms 7 ms srp5-0.rochnymth-rtr03.nyroc.rr.com [24.93.3.161
]
5 8 ms 7 ms 7 ms srp12-0.rochnymth-rtr01.nyroc.rr.com [24.93.4.24
9]
6 12 ms 11 ms 14 ms son0-0-2.syrcnyspp-rtr06.nyroc.rr.com [24.92.224
.173]
7 20 ms 19 ms 18 ms te-3-1.car2.Cleveland1.Level3.net [4.78.59.45]
8 18 ms 17 ms 17 ms ae-11-11.car1.Cleveland1.Level3.net [4.69.132.19
7]
9 31 ms 36 ms 36 ms ae-4-4.ebr1.Washington1.Level3.net [4.69.132.194
]
10 25 ms 40 ms 31 ms ae-71-71.csw2.Washington1.Level3.net [4.69.134.1
34]
11 27 ms 25 ms 25 ms ae-23-79.car3.Washington1.Level3.net [4.68.17.69
]
12 26 ms 26 ms 25 ms qwest-level3-te.Washington.Level3.net [4.68.110.
178]
13 26 ms 26 ms 25 ms dcx-core-02.inet.qwest.net [205.171.251.61]
14 * * * Request timed out.
15 98 ms 99 ms 99 ms bur-edge-13.inet.qwest.net [205.171.13.138]
16 102 ms 104 ms 102 ms 67.135.122.110
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.

I killed the tracert there because it wasnt going anywhere

Pinging you got me 4 "Request timed out"s

I would definitely call your ISP

ElectricTurtle

lol NETSPLIT

(thought I'd never get to say that on forums...)

embrik

trixtah wrote: »

Anyway, later when everything is going smoothly and web pages are loading quickly, I ping again and the first hop is around 30ms. The second, third, and fourth are all well over 1000ms. Soooo wtf? Also, tracert to any website gives me latency in the thousands as well.

Well, if your connection speeds seem to stabilize, then I'm curious as to what the problem is. If the only thing that slows down is your ping requests, this is hardly a problem. It's possible that your ISP gives ICMP packets low priority, so traceroutes and pings appear to be slow. Try something like a speed test to see if there are really any slowness issues. If you're consistently getting low marks here during peak and non-peak times, then it's time to call the ISP. I, for one, still don't understand why people put up with cable Internet, where "peak times" are issues. I've been on DSL for 5+ years now, and I've never had any kind of problem with it, and I consistently get the speeds advertised.

stigweard

Running a torrent by any chance? Also, you can't rely on osmeone else pinging you. You could be dropping requests at the firewall, router, or isp level.

Fort1tude

stigweard wrote: »

Running a torrent by any chance? Also, you can't rely on osmeone else pinging you. You could be dropping requests at the firewall, router, or isp level.

If hes dropping them at the ISP level then its an ISP problem. Its not his router as was shown from his own tracert. It could be firewall but my tracert to him shows that its most likely a ISP problem. The advice still stands to contact his ISP.

Iriah

Er. Sorry to hijack a little, but after seeing you guys talking about #s of processes, I noticed I have 43 processes, should I be worried?

devoir

Nope.

Iriah

devoir wrote: »

Nope.

Exuberance!

Fort1tude

Iriah wrote: »

Er. Sorry to hijack a little, but after seeing you guys talking about #s of processes, I noticed I have 43 processes, should I be worried?

43 Processes is a bit high, but if your not noticing any problems I wouldnt worry about it. A lot of Pre-built computers from Dell and gateway have tons of background programs running. It might speed up your startup if you went through them with MSCONFIG and got rid of any of the ones your not using.

Also, everyone should download, install, and replace task manager with Process Explorer. Its simply just amazing.

http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx