Mobile forums-Something has gone wrong

Weaver

I'm on Android, with both Chrome and Firefox, trying to access the forums while signed in, or going to the forums anonymously(which will load) and then trying to sign in, gives the big grey error page with the following:

Something has gone wrong
We've run into a problem and are unable to handle the request right now.
Please check back in a little while.

DarkPrimus

Ah, so it wasn't just me.

Trying to look at the desktop site on a phone is miserable.

Movitz

+1

But only on Firefox, for what it's worth.

BahamutZERO

I am also getting a "Something has gone wrong" Vanilla error page on android firefox trying to access the forums specifically

Whippy

it's also doing it in safari on my iphone

Chall

On Android mobile on a Pixel 3a, having the same issue. Weirdly, if I search for the forums on the built in Google search bar, it pulls up fine, but I get the error on Chrome.

Grey Ghost

happening to me as well. Android mobile, Chrome, Pixel 5a

LuvTheMonkey

I am seeing the same on a Pixel 4a. both Chrome 100.0.4896.79 and Firefox 99.1.1, Android 12 with security update 3/5/2022. Happening on and off Google Fi VPN. Desktop site toggle works on both browsers.

minor incident

Same here, on iOS Safari and Chrome. Since I almost only ever use the mobile version, I was starting to wonder if this place finally went up in a glorious fireball. Glad it's not that, at least.

EmperorSeth

Same here, Android, using both the built-in Samsung browser and Chrome. Both worked fine until noonish today, and Chrome worked until I logged in. Heh, for a while I was worried I got hacked and posted something so awful I got banned from even viewing the forums!

discrider

I managed to post my Wordle before it refreshed the page and locked me out on my phone in Chrome, if that helps at all:

discrider wrote: »

Wordle 297 5/6*

⬛⬛⬛⬛⬛
⬛🟦⬛🟧⬛
⬛⬛⬛🟧🟦
⬛🟦⬛🟧🟦
🟧🟧🟧🟧🟧

Stuffed up the 4th guess though, and broke strict hard mode.

RoyceSraphim

Ditto on chrome

jmcdonald

Same. Mobile Safari iOS 15.4.1

discrider

Changing the useragent on my desktop forced the error:

Madican

Happening to me too on Samsung Internet

Undead Scottsman

I got this issue on my android phone (in chrome) as well. If I loaded a incognito window, it would work again, until I signed in. I imagine if I could somehow sign out of the forum before going to it, it would work as well.

Everything works fine on my PC (in chrome)

Shiny and chrome.

Weaver

Who is the admin these days?

Juggernut

Hmmm, I thought I had maybe been banned for my many crimes because my android wouldn't load the page. I could clear my cookies and get the mobile forums to come up but as soon as I tried to sign in I'd get the "something went wrong" error.

Randomly decided to try it in desktop mode and it works so I guess it's definitely a mobile thing.

Edit: Samsung phone. Android version 12 with Google Chrome if any of that is useful.

Weaver

If anyone knows a way to signal this on maybe twitter or discord or whateves, Godspeed.

minor incident

Weaver wrote: »

If anyone knows a way to signal this on maybe twitter or discord or whateves, Godspeed.

in my experience, a post in the bug forum with a bunch of replies probably caught Eebs' attention already.

zagdrob

minor incident wrote: »

Weaver wrote: »

If anyone knows a way to signal this on maybe twitter or discord or whateves, Godspeed.

in my experience, a post in the bug forum with a bunch of replies probably caught Eebs' attention already.

You would expect a 'we are aware and looking into it' at the very least.

Is anyone looking into this?

Edit - I mean this is going on for hours now?

Betsuni

Funny, I didn't even know that it was a mobile issue till now. Here I thought it was due to my location or something. I only discovered this when I logged into my surface to check another site and accidentally loaded the forum.

Brolo

seems like it could be the server returning a fault when it's processing some part of the js files that make up the mobile UI for logged in users

a usual network load looks like this


but here we're just getting a generic 500 error message that tells us that something went wrong - not that a file is missing/untransferrable, but that the server itself just can't complete the request



unfortunately what component is causing the failure isn't echoed out in the message

if it persists I might look at screwing around with a stylish script for firefox on android, so that we could at least use desktop mode on mobile without having to worry about constant h-scroll

Weaver

I reported my own OP in hopes of an update. Sorry to any admin/dev, if that was being too much.

Athenor

Didn't there used to be an admin hotline or something?

Fake edit: Yeah, the rules thread calls out forumadmin@penny-arcade.com for reporting moderator / admin based decisions. If that email is still monitored (and I have no reason to believe it isn't), it might set off a powerful batsignal.

Weaver

Email sent.

SirToasty

Android 12, Chrome, Pixel 3a XL.

Lucedes

iphone, Safari, couldn't post about this issue on mobile; browsing while not logged in was fine.

Aldo

It was also noted on the Club PA Discord, I'm sure DJ Eebs will see this issue.

Same thing: Pixel 3A, Brave

Bogart

Oh hey I thought the forums were totally borked but it's just on my phone (Safari on an iPhone SE). Wait, damn, that means there's still stuff to moderate goddammit

Dirtmuncher

Same here: Android, chrome

pooka

Ugh, desktop

Chrome 100.0.4896.79 on a Moto G4 with Android 7.0

Fencingsax

Samsung Flip3 Android Chrome is a +1

emp123

I'm sure someone is looking into the issue, but I'll add another post to the pile: I'm also e experiencing this issue. Samsung phone, Android 9, Chrome 100.0.4896.79

Also happens on my Pixel 3XL running Android 12, Chrome 100.0.4896.79

Muzzmuzz

Not sure if this will help, but my phone is also experiencing this issue

iPhone 11 Safari 15.3.1

Karl

Same issue.

Android 11

One plus 6t

Using chrome

El Skid

Interestingly I’m getting this on my iPhone but not my iPad, which are both generally treated as mobile devices.

Accessing using firefox on the iPad, failing to access using safari on my iPhone

Steelhawk

Still a problem for me this morning. Android/Chrome. Down since midday yesterday. Penny Arcade main site works, forums do not. "Something has Gone Wrong" error page.

Jazz

Same, Samsung Galaxy Note 10+, Android 12, Chrome 100.0.4896.79.

zepherin

Also for additional troubleshooting. The mobile site works if I am not logged in or I come to the site in ingonito mode (also not logged in). But if I log in, it goes from viewing the site to the something has gone wrong error.

discrider

Changing the user agent on my desktop browser also only threw the error after logging in.