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We cannot verify your Club PA membership.

I finally got off my ass and signed up for the Patreon on Friday morning (around 8:30am ET). As of right now, I am still getting the error "We cannot verify your Club PA membership. If you have signed up recently, please wait a while and try again." I have disabled ublock on both PA (already was for the forums) and Patreon. I can see the PA stuff fine in Patreon, but for some reason I cannot get the PA site/forums to log me in properly?

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Posts

  • syndalissyndalis Getting Classy On the WallRegistered User, Loves Apple Products regular
    Bullhead wrote: »
    I finally got off my ass and signed up for the Patreon on Friday morning (around 8:30am ET). As of right now, I am still getting the error "We cannot verify your Club PA membership. If you have signed up recently, please wait a while and try again." I have disabled ublock on both PA (already was for the forums) and Patreon. I can see the PA stuff fine in Patreon, but for some reason I cannot get the PA site/forums to log me in properly?

    I don't get the error, but I still get the ads. I have tried everything at this point and nothing seems to work. The ad free experience is the only thing I am paying this for - really hope they figure out what is up as the ads are getting real aggressive and large.

    sm6s2g367t1s.png

    SW-4158-3990-6116
    Let's play Mario Kart or something...
    Bullhead
  • BullheadBullhead Registered User regular
    Hah - if I click the "Join Club PA" at the top of the forum it redirects to a 404 page too.
    5yww6vi5lv3k.png

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  • DJ EebsDJ Eebs Moderator, Administrator admin
    I'll contact our tech folks to see if we can't get this resolved. If you could, could you send me a message on Patreon? Being able to pull profile info from Patreon should help us narrow down what's happening. I can tell you that Patreon's API goes through phases where it doesn't play nice with our stuff, and we absolutely try to fix it as soon as we see it.

    I can say that the Club PA log in at the top of the page should, I believe, go to a different URL which might explain the trouble we're having. If it really is that simple, we should be able to turn this around very quickly.

    BullheadElvenshae
  • BullheadBullhead Registered User regular
    DJ Eebs wrote: »
    I'll contact our tech folks to see if we can't get this resolved. If you could, could you send me a message on Patreon? Being able to pull profile info from Patreon should help us narrow down what's happening. I can tell you that Patreon's API goes through phases where it doesn't play nice with our stuff, and we absolutely try to fix it as soon as we see it.

    I can say that the Club PA log in at the top of the page should, I believe, go to a different URL which might explain the trouble we're having. If it really is that simple, we should be able to turn this around very quickly.

    Thanks - I messaged Club PA directly, not sure if that goes to you or not. And yeah, the Join URL at the top is still routing to that dead 404 link.

    If I click sign in (below the ads) it takes me to this:
    02yzdwikawb7.png

    And then that dumps me back to the main page (not even to the forums):
    u5enuy27yvao.png

    Trying to login from the main page gives that same loop. The signup on the main page does route out to Patreon properly.

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  • DJ EebsDJ Eebs Moderator, Administrator admin
    When you log in on the main site, are the ads being properly hidden? If they are, then this is purely a forums issue, and I'm guessing we've had it for a bit.

  • BullheadBullhead Registered User regular
    I can't login - it does the same loop of saying it can't verify.

    And no, ads still show (same banner ad I'm seeing in the forums:
    n0xo42sjwzwu.png

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  • DJ EebsDJ Eebs Moderator, Administrator admin
    Thanks! Sometimes it can take a few days for that to go away, if you're a new member, but I'll forward this along either way.

  • BullheadBullhead Registered User regular
    Still no love - every attempt to login (from the forums or the main site) gives the same error :(

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  • DJ EebsDJ Eebs Moderator, Administrator admin
    I sent a message to our tech folks, I'll follow up shortly. Being unable to log in to ClubPA on the mainsite is a solved issue at least, in terms of we know what happens and how to fix it.

  • BullheadBullhead Registered User regular
    DJ Eebs wrote: »
    I sent a message to our tech folks, I'll follow up shortly. Being unable to log in to ClubPA on the mainsite is a solved issue at least, in terms of we know what happens and how to fix it.

    @DJ Eebs Any luck? I still cannot get logged in to either the forums or main site. Same error :(

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